Management Flashcards
What is management?
This is a position of authority and power given to an individual with the purpose of taking responsibility over certain aspects or people and to maintain control and be held accountable for their actions.
Why is a manager placed into their position?
This is so that they can maintain rules and regulations.
What are the 4 responsibilities of management?
Plan
Organise
Lead
Control
What are the 3 basic forms of planning in a business?
Strategic
Tactical
Operational
What is strategic planning?
This is long-term planning that looks at the business as a whole.
What is tactical planning?
The mid-term planning that takes the strategic plan and breaks it into smaller areas or department to make it more manageable.
What is operational planning?
Short term planning that plans for smaller issues that may take place on a certain day and further breaks plan into achievable pieces.
What must managers do when organising?
They must organise their resources to achieve their plans.
What structures might be put in place to assist in the use of resources?
A hierarchy
Job descriptions
Setting foals
Allocation resources
Division fo labour
What is the aim of organisation?
To ensure that the business is using its resources(physical or human) in the most effective and efficient way possible.
What is leading?
The way in which we move people forward and keep them working.
What is important when it comes to communication?
Managers need to ensure expectations of employees are accurately given to their employees to ensure ther is no misinterpretation, also need to be given to employees in a respectful manner.
What do manager need to impose when it comes to control?
They need to impose a level of control over employees, by giving rules and regulations to all employees this is given in the form of a code of ethics or code of conduct.
What is the responsibility of a manager when rules are broken?
They have the responsibility of enforcing these codes and carrying out the consequences when rules are broken.
How should control be maintained by managers?
They should make sure employees are made aware of these rules and consequences by :
Employment contract and employees sign for the receipt of the code of conduct.
And employees should be informed when the code is updated or changed.
