Manage DNS Zones

Question 0

What Does CNAME Record do?

Answer 0

Points your domain or subdominant to another domain name. (E.g. Domain.com -> domain.com)

Question 1

What is ‘A Record’?

Answer 1

Points your domain or subdominant to an IP Address(e.g. Domain.com -> IP address)

Question 2

What is MX Records?

Answer 2

Controls where your emails are received. If you want your mail hosted on another server, this is what you need to change.(e.g. Domain.com -> server.ext)

Question 3

Changing NS Records when using private name servers

Answer 3

For resellers or higher only

Question 4

If you are using a private name servers and would like to change your NS records…

Answer 4

1. Log into WHM
2. In the left menu, expand DNS Functions
3. Click Edit DNS Zone
4. Select your domain name from the list and click the edit button
5. Look to the right of SOA and replace the name server with your primary private name screen(be sure to include the trailing dot for ns1)
6. Look to the right of NS and replace each name server with your private name servers(be sure to include each trailing dot for ns1 and ns2)
7. Scroll down and click save button

Question 5

Changing MX Records in WHM:

Answer 5

1. Log into WHM
2. In the left menu, expand DNA functions
3. Click Edit MX Entry
4. Select the domain name to which you would like make changes to and click Edit.
5. Select either local, backup, or remote mail exchangers.
   - if you are unsure, choose Automatically detect configuration and hit the change button.
6. Once you have selected where the MX Records will be pointed, click save.

Question 6

Changing MX Records in cPanel:

Answer 6

1. Log into cPanel
2. Under Mail, click on MX Entry
3. Select either local or remote mail exchanges
4. Click change to complete the change

Question 7

Managing DNS Zones

Answer 7

You can manage DNS zones under DNS functions in WHM. This area is for advanced users only, so please feel welcome to request any DNS zone changes by creating a ticket.