Maintaining Windows Flashcards
To find out the service pack that is installed on Windows 7/Vista and XP:
Windows 7/Vista: Start, right click Computer. Select Properties.
You can also find your SP level by going to Run prompt and typing Winver.
Also you find it by typing msinfo32.exe in Run prompt.
XP: Start, right click My Computer, Select Properties.
How do you install additional updates for Windows through Windows Update?
Start > All Programs > Windows Update
Windows Update has updates divided into the following categories:
Critical Updates and Service Packs
Windows Updates
Driver Updates
How do you modify how you are alerted for updates in Windows 7/Vista and XP?
Windows 7/Vista: Start > Windows Update, then click Change Settings
XP: Start > Control Panel, then select Classic view, and double click Automatic Updates.
What is a group of updates, bug fixes, updated drivers, and security fixes that are installed from one downloadable package or from one disc?
A service pack
The options for Windows Update are:
Install updates automatically
Download updates but let me choose whether to install them
Check for updates but let me choose whether to download and install them
Never check for updates
Which windows update option is not recommended?
A. Download updates but let me choose whether to install them.
B. Install updates automatically
C. Never check for updates
D. Check for updates but let me choose whether to download and install them.
C. Never check for updates
Where can you find out the latest service pack that is used by windows vista? (Select all that apply.)
A. System window
B. System Properties window
C. System information
D. System Tools
A and C
In Windows 7, where would you go to modify how you are alerted to updates?
A. Click Start > Windows Update; then click the Change Settings link.
B. Click Start > Control Panel; then select Classic View, and double click Automatic Updates.
C. Click Start; then right click My Computer and select Properties.
D. Click Start > Windows Update; then click the Check for updates link
A.
What is the name of the program that removes temporary files?
Disk Cleanup
It can be accessed from Start > All Programs > Accessories > System Tools > Disk Cleanup
You can also remove temporary files by:
Go to C:\Windows\Temp
Also delete temporary internet files from Internet Explorer by going to Start > Control Panel > Internet Options. Locate the browsing history section and click Delete.
How do you access the disk defragmenter in Windows 7/Vista and XP and what is the defrag command in the command prompt?
Windows 7/Vista: Start > All Programs > Accessories > System Tools > Disk Defragmenter
XP: Open Computer Management > Storage and click Disk Defragmenter.
You need at least 15% free space on the volume you want to defrag.
If you have less than that the. You need to use the command defrag -f.
How do you create a back up with Windows 7’s Backup and Restore option?
Start > Control Panel > Backup and Restore.
Click the Set Up Backup link.
Select the media or partition.
Select whether Windows will automatically update or choose your own files.
Select folders and files to backup.
Review the settings, click the Save Settings and Backup button.
How do you create a back up with Windows Vista’s Backup Status and Configuration?
Start the Complete PC Backup by:
Start > All Programs > Accessories > System Tools > Backup Status and Configuration
Click Complete PC Backup button.
Select Create a backup now.
How do you create a backup using Windows XP’s NTBackup?
Open the Run prompt and typing ntbackup.
To create an Automated System Recovery backup in NTBackup:
Switch to Advanced Mode and click the Automated System Recovery Wizard button.
Specify where to store the backup.
Click Finish.
How do you create a restore point in Windows 7/Vista and XP?
Windows 7/Vista: Right click Computer and select Properties. Then click the System Protection link. This displays the System Protection tab.
Click Create button. Enter a name for the restore point and click Create.
Or Start > All Programs > Accessories > System Tools > System Restore
XP: Start > All Programs > Accessories > System Tools > System Restore.
Click Create a Restore Point.
Enter name for restore point and Click Create.
How do you enable or disable System Restore in Windows 7, Vista and XP?
Windows 7: Click Configure button in System Protection tab of the System Properties dialog box.
Vista: Simply checking or unchecking the volume that you want to enable or disable.
Windows XP: System Restore tab of the System Properties dialog box.
What is the Windows technology that allows you to make backup copies of data known as snapshots?
Shadow Copy
You can find out if a file has been shadow copied by right clicking the file and select Properties, and clicking the Previous Versions tab. And
Which program remove temporary files?
A. Disk Backup
B. Disk Cleanup
C. System Restore
D. Disk Defragmenter
B. Disk Cleanup
If there is less than 15% free space within a volume, how would a user defragment it in Windows?
A. With Disk Defragmenter
B. With the command defragment -f
C. With the command defrag -f
D. With a third party tool
C. With the command defrag -f
Which program and Windows Vista creates a complete PC backup?
A. Backup Status and Configuration
B. NTBackup
C. ASR
D. System Restore
A. Backup Status and Configuration
Where would you go and Windows 7 to enable System Restore? (Select the best answer.)
A. System Properties window
B. Advanced Protection tab of the System Properties window
C. Task Manager
D. System Protection tab of the System Properties window
D. System Protection tab of the System Properties window
Which program in Windows 7 allows you to back up files?
A. Backup Status and Configuration
B. Backup and Restore
C. NTBackup
D. System Restore
B. Backup and Restore
Which program in Windows 7 should not be used to backup data?
A. Backup Status and Configuration
B. Backup and Restore
C. Shadow Copy
D. NTBackup
C. Shadow Copy
One of your customers complain s that applications take a long time to load and that the LED light on the front of the computer is constantly blinking. What is the most likely cause?
A. The power supply is faulty.
B. The processor is faulty.
C. The motherboard is sending faulty signals to the LED.
D. The file system is fragmented.
D. The file system is fragmented.
Which of the following is accomplished by defragging a disk?
A. File sectors are made contiguous.
B. The disk is checked for errors.
C. The MBR is rewritten.
D. The pagefile size is increased.
A. File sectors are made contiguous.
