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BSTM - PRELIMS > MACRO PERSPECTIVE > Flashcards

MACRO PERSPECTIVE Flashcards

1
Q

is a social, cultural, and economic phenomenon related to the movement of people to places
outside their usual place of residence, pleasure being the usual motivation

A

tourism

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2
Q

This is a traveler taking a trip to a main destination outside his/her usual environment, for less
than a year, for any main purpose (business, leisure, or another personal purpose) other than to be
employed by a resident entity in the country or place visited.

A

visitor

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3
Q

This is a visitor (domestic, inbound, or outbound) wherein his/her trip includes an overnight stay
in a country or place visited.

A

tourist

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4
Q

This refers to any person who does not spend even a night in a collective or private
accommodation at the place of visit. An excursionist is also known as a same-day tourist.

A

excursionist

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5
Q

This consists of tangible and intangible elements of a trip, including what a person does
on the way to his/her destination and when staying there. It may consist of (a) built and natural attractions,
(b) tours and packages, (c) services for travelers (e.g., shopping, restaurants, accommodations, medical),
and (d) other activities.

A

tourism product

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6
Q

This refers to the movement of people or objects (such as airplanes, boats, trains, and other
transportation modes) from one (1) place to another.

A

travel

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7
Q

This refers to the travel by a person from the time of departure from his usual residence until s/he
returns. It is made up of visits to different places.

A

trip

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8
Q

It is an act of providing food, beverages, and lodging to travelers. It is derived from the Latin
word hospes, which refers to both the host and the guest or visitor.

A

hospitality

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9
Q

It involves planning, organizing, directing, and controlling human and material
resources within the lodging, restaurant, travel and tourism, institutional and recreational management,
and meeting and convention planning industries.

A

hospitality management

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10
Q

It comprises businesses that provide accommodation, travel, food and beverage,
and entertainment to the traveling public.

A

hospitality industry

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11
Q

It refers to the departments or personnel working with direct contact with guests,
such as the front office, food and beverage, sales and marketing, and concierge.

A

front of the house

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12
Q

It refers to the departments or personnel performing behind the scenes, such as
housekeeping, finance, engineering, and human resources.

A

back of the house

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13
Q

It involves residents of a given country traveling only within that country. For example,
George, a Filipino, going to Puerto Princesa, Palawan for a vacation

A

domestic tourism

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14
Q

It involves non-residents traveling to a given country. For example, Suzy, a Korean artist
coming to the Philippines to perform at MOA Arena

A

inbound tourism

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15
Q

It involves residents of a country traveling to another country. For example, Jeka, a
Filipina traveling to Japan to visit Disneyland, is an outbound tourist

A

outbound tourism

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16
Q

It consists of inbound and outbound tourism. This involvesthe activities of resident
visitors outside the country of reference and the activities of non-resident visitors within the country of
reference. This also refers to the arrivals and departures in a country.

A

international tourism

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17
Q

Tourism products cannot be directly seen, tasted, felt, or heard before their purchase and
consumption. In tourism, services and experiences are what a traveler is mostly purchasing, and the only
tangible items are the tickets or receipts of payments.

A

intangibility

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18
Q

Tourism products are primarily services, and they cannot be separated from the person or
the company that provides them. A tourism product only exists when the consumption occurs, and the
tourist has to go to the production site to utilize it.

A

inseparability

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19
Q

It is a characteristic of products and services that do not allow for the product or service to
be stored for sale at a future date.

A

perishability

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20
Q

In the tourism industry, services are rendered by humans to humans. These services have a
high level of variability when producers and consumers interact. The services may vary depending on the
company or the owner of the product, time of purchase, and other professions involved.

A

variability

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21
Q

Purchasing an overnight stay at a hotel is not the same as buying material things.
The tourist only acquires the right to certain benefits that the seller or hotel offers, but the rooms’
ownership remains with the hotel.

A

absence of ownership

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22
Q

A tourism product involves other sectors in its production, and a single
enterprise cannot provide it. Each tourism product component is highly specialized and, when combined, makes the final product.

A

manufactured by many producers

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23
Q

It refers to predictable changes over a year in a business or economy based on the seasons,
including calendar or commercial seasons. Almost all tourist areas have a short season that is popular as
a peak season, and it may be as short as three (3) months.

A

seasonality

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24
Q

As the hours for leisure increase, so does the opportunity for travel. Changes in workdays or hours
and school calendars will affect how and when people can travel.

A

time

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25
Q

The majority of travel requires discretionary income. Discretionary income is the money left over
after all monetary obligations (food, rent, and taxes) have been paid.

A

money

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26
Q

It is the access to transportation (car, bus, plane, train, or ship) and the hours required to get to
a destination.

A

mobility

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27
Q

It is why people travel. Motivations may include seeking novelty, education, meeting new
people, adventure, or stress reduction.

A

motivation

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28
Q

These are written or printed paper furnishing information or evidence. Documents such as
passport, airline ticket, booking reservation, and visa are necessities when traveling to a certain destination
or country.

A

documents

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29
Q

These motivators are concerned with an individual’s physical health and
well-being, which involves physical relaxation, sporting activities, medical care or treatment, and
specific remedial health management.

A

physical motivators

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30
Q

These motivators revolve around the desire of a person to make new
friends, visit and meet relatives and friends, or escape from the daily hassles of everyday life.

A

interpersonal motivators

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31
Q

These motivators are based on tourists’ curiosity and want to experience
different cultures, traditions, lifestyles, art, and music.

A

cultural motivators

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32
Q

These motivators engage the need for fame and status or selfesteem and personal development. These include travel for business or professional interests.

A

status and prestige motivators

33
Q

These factors initiate the desire to travel in an individual and engage in recreational
activities or tourism. Some push factors of traveling are exploration and evaluation of self, escape,
relaxation, health, fitness, visiting family, facilitation of social interaction, enhancement of kinship
relationships, novelty, cultural experiences, education, and prestige.

A

push factors

34
Q

These factors commonly attract individuals toward specific things or destinations,
such as attractions, climate, culture, and the locals.

A

pull factors

35
Q

importance of the tourism and hospitality industry

A

economic progress
source of income
development of infrastructure
societal progress
cultural heritage
educational significance
environmental preservation

36
Q

This sector provides an enormous variety of accommodation types to suit a wide range
of visitors/travelers. It is a place to sleep that provides amenities and facilities for the temporary use of a
tourist or traveler.

A

accomodation

37
Q

This sector can be broadly defined as the process of preparing, presenting,
and serving food and beverages to customers. It also contributes greatly to the economy of a country and
the hospitality industry.

A

food and beverage service

38
Q

This sector refers to the facilities visited by tourists at a tourist destination. Attractions are
located at a destination attracting tourists for different purposes such as entertainment, education, and
leisure. It can be privately owned by entrepreneurs or publicly owned by the government.

A

attractions

39
Q

This sector provides the medium for the actual movement of travelers, which can be
through air, water, road, and rail. Transportation is directly connected with lifestyle and has become an
essential part of modern societies.

A

transportation

40
Q

This sector is comprised of people and companies that resell travel products and services
they have bought and/or reserved from other parties. Workers in this sector are usually the middlemen
in the transactions between the tourism sectors and their clients.

A

travel trade

41
Q

This sector refers to a fast-growing segment
of the tourism industry dedicated to planning, organizing, booking, and facilitating conferences,
seminars, and other events.

A

meetings, incentives, conventions, and exhibitions (mice)

42
Q

It refers to any occasion where two (2) or more people come together with a common
agenda to discuss.

A

meeting

43
Q

It refers to the rewarding of employees for their quality of work and performance.

A

incentive

44
Q

It involves the gathering of delegates, representatives, and members of an
organization for a common purpose coupled with activities happening simultaneously.

A

convention

45
Q

It is an event that promotes new products, services, and materials to attendees that
may be potential customers.

A

exhibition

46
Q

This sector comprises elected people responsible for creating, facilitating, and enforcing
laws to ensure the safety, security, and rights of the people and organizations under them.

A

government

47
Q

It is the primary planning, programming, coordinating, implementing, and
regulatory government agency in developing and promoting the tourism industry, both domestic and
international, in coordination with attached agencies and other government instrumentalities.

A

department of tourism

48
Q

It provides fully developed and well-maintained
parks for the wholesome recreation and socio-cultural education of the Filipino people for the
enrichment of the country’s national identity and heritage through a partnership with the
community, government offices (GOs), and non-government organizations (NGOs).

A

national park development committee (npdc)

49
Q

It provides the standard basic dive rules to
all levels or kinds of divers, regulate scuba sports and technical diving in the country, and ensure
the safety of the sport through the formulation of policies in coordination with the Office of
Tourism Standards and Regulations, including the regulation of the accredited scuba sports and
technical diving establishments

A

philippine commission on sports scuba diving (pcssd)

50
Q

It is a government-owned and controlled corporation
created under Executive Order No. 1037, signed by former President Ferdinand E. Marcos on July
04, 1985. PRA is mandated to develop and promote the Philippines as a retirement haven to
accelerate its social and economic development, strengthening its foreign exchange position while
providing further best quality of life to the targeted retirees in a most attractive package.

A

philippine retirement authority (pra)

51
Q

It is mandated to promote, encourage, and initiate research and
development projects and activities in social sciences, humanities, social and amelioration, and
allied fields. Its purpose is to formulate a comprehensive social welfare program for the upliftment,
improvement, and amelioration of the social and economic conditions of the unfortunate needy
members of society.

A

nayong pilipino foundation

52
Q

It is authorized to establish, operate, and maintain duty
and tax-free stores at all international airports and seaports, selected hotels, tourist resorts, and
commercial or trading centers throughout the country.

A

duty free philippines corporation (dfpc)

53
Q

It is a Government-Owned and
Controlled Corporation (GOCC) responsible for implementing policies and programs of the DOT
pertaining to the development, promotion, and supervision of tourism projects in the Philippines.

A

tourism infrastructure and enterprise zone authority (tieza)

54
Q

It is responsible for marketing and promoting the Philippines
domestically and internationally as a major global tourism destination, highlighting the uniqueness
and assisting the development of its tourism products and services, with the end in view of
increasing tourist arrivals and tourism investment. Specifically, it shall market the Philippines as a
major convention destination in Asia.

A

tourism promotions board

55
Q

This is the primary agency responsible for
the conservation, management, development, and proper use of the country’s environment and natural
resources, specifically forest and grazing lands, mineral resources, including those in reservation and
watershed areas, and lands of the public domain.

A

department of environment and natural resources (denr)

56
Q

It is the country’s premier socioeconomic planning
body and is highly regarded as the authority in macroeconomic forecasting, policy analysis, and research,
developing consensus, and setting agenda for inclusive development.

A

national economic development authority (neda)

57
Q

This serves as the policy-making body for
ecotourism and is chaired by the DOT and co-chaired by the DENR. It is composed of the secretaries of the
following departments: Tourism, Environment and Natural Resources, Interior and Local Government,
Trade and Industry, Finance, National Economic and Development Authority, Education, Culture and
Sports, and representatives from the private sector and non-government organizations.

A

national ecotourism development committee (nedc)

58
Q

t is an organization of 10 Southeast Asian countries
that promote cultural, economic, and political development in the region. The member countries are
Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, Philippines, Singapore, Thailand, and Vietnam. It
aims to accelerate the economic growth, social progress, and cultural development in the region and
promote regional peace and stability by abiding by law and order among the member countries.

A

association of southeast asian nations (asean)

59
Q

This is a regional economic forum established in 1989 to
leverage the growing interdependence of the Asia-Pacific region. APEC’s 21 members aim to create greater
prosperity for the region’s people by promoting balanced, inclusive, sustainable, innovative, and secure
growth, and accelerating regional economic integration.

A

asia pacific economic corporation (apec)

60
Q

It is a membership union uniquely composed
of government and civil society organizations. It provides public, private, and non-governmental
organizations with the knowledge and tools that enable human progress, economic development, and
nature conservation to take place together.

A

international union for the conservation of future

61
Q

This is the United Nations agency in charge of
promoting responsible, sustainable, and universally accessible tourism. It also promotes tourism as a driver
of economic growth, inclusive development, and environmental sustainability and offers leadership and
support to the sector in advancing knowledge and tourism policies worldwide.

A

united nations world tourism organization

62
Q

It seeks to build peace
through international cooperation. It has a unique role to play in strengthening the foundations of lasting
peace and equitable and sustainable development. In 2011 UNESCO embarked on developing a new World
Heritage and Sustainable Tourism Programme.

A

united nations educational, scientific and cultural organization (unesco)

63
Q

It is the only global body that brings together all major players
in the travel and tourism sector, enabling them to speak with one (1) voice to governments and
international bodies. It works to raise awareness of travel and tourism as one (1) of the world’s largest
economic sectors.

A

world trade travel and tourism council (wttc)

64
Q

This is the world’s largest cruise industry trade association,
providing a unified voice and leading authority of the global cruise community.

A

cruise lines international association (clia)

65
Q

t is a not-for-profit association internationally acclaimed for
acting as a catalyst for the responsible development of travel and tourism to, from, and within the Asia
Pacific region.

A

pacific asia travel association (pata)

66
Q

This is the world’s leading conservation organization that works in various
countries and is supported by numerous members in the United States and worldwide. Its unique way of
working combines global reach with a foundation in science, involves action at every level from local to
global, and ensures the delivery of innovative solutions that meet the needs of both people and nature.

A

world wildlife fund (wwf)

67
Q

is defined as “a partnership involving different interacting elements, such as the tourists,
enterprises, institutions, and the host communities.” The travel industry is a tourism network, which includes
both the public and private sectors. The travel industry is a composite of organizations, both private and public,
that are involved in the development, production, and marketing of products and services to serve the needs
of travelers.

A

tourism network

68
Q

This category involves businesses that provide services, activities, and products
consumed and purchased directly by travelers/tourists. They also represent the sectors of the industry
that are accessible to travelers.

A

direct providers

69
Q

They lend support to direct providers. Support services provide products and services
to direct providers who then sell these products and services directly to tourists.

A

support service

70
Q

This category deals with tourism development that is more complex and
broader in scope compared to the production of daily travel services. Developmental organizations,
government agencies, in particular, create and enforce laws or rules for the benefit of tourism
stakeholders.

A

developmental organization

71
Q

can be defined as a framework that shows the interaction between tourism demand, the
bridging components between supply and demand, and the tourism supply at a destination.

A

tourism system

72
Q

is the number of people that plan to purchase tourism products supported by sufficient
purchasing power (IGI Global, n.d.). Demand consists of the determinants of demand, motivations, and buyer
behavior.

A

tourism demand

73
Q

in the tourism system are suppliers connected to tourists through tourism
marketing channels consisting mainly of intermediaries (such as tour operators, retail trade, and meeting and
convention planners) and facilitators who assist in the efficient functioning of the tourism system (i.e., flow of
information, marketing, money, knowledge).

A

bridging components

74
Q

refers to all assets, services, and goods enjoyed or purchased and occasioned by tourists. In
the tourism system, the supply at the destination is the key element, with the ability to attract people to
destinations.

A

tourism supply

75
Q

refer to the physical characteristics of an area that can be generalized as natural
scenery, climate, and environment.

A

natural resources

76
Q

comprises all underground and surface developmental constructions that make business
activity possible.

A

infrastructure

77
Q

includes above-ground facility services where business activities occur. Examples of
superstructures are airport buildings, terminals, hotels, motels, resorts, restaurants, malls, museums,
stores, and other entertainment areas.

A

superstructure

78
Q

Transportation is the movement of goods or people from
one place to another.

A

transportation and transportation equipment

79
Q

These refer to the general feeling of welcome that visitors receive while visiting a
destination and how service providers deliver tourist services. It also includes the general feeling of
warmth from the local population.

A

hospitality resources

BSTM - PRELIMS (7 decks)

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