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MAA/EHR NHA Study Guides > MAA NHA Study Guide > Flashcards

MAA NHA Study Guide Flashcards

1
Q

Who completes the encounter form?

A

Provider

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2
Q

What form includes financial info?

A

Registration form.

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3
Q

Employer insurance is what kind of insurance?

A

Group Insurance

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4
Q

What would you use in coding if procedures are bilateral?

A

Modifier

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5
Q

If a patient wants to review their chart, what must happen?

A

A staff member must be present.

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6
Q

What would show what what all patients are being seen for today?

A

Daily Schedule

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7
Q

Who reimburses the provider in full?

A

Worker’s Comp

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8
Q

A MA would be able to provide a copy of records without a release of information and a subpoena because of what?

A

Misfeasance

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9
Q

If you are using paper records for the next day, what would you need to print?

A

Progress notes.

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10
Q

Where is the salutation on a block-style letter?

A

Flush left

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11
Q

What is required to add paper records to a specific patient chart?

A

Their DOB

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12
Q

What is appropriate for an MA to perform during informed consent?

A

Witness it

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13
Q

What agreement in indicated when a provider selects “yes” in the “accepting block” of a CMS 1500?

A

The provider agrees to terms set by insurance.

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14
Q

What requires a provider to disclose finance charges on credit applicants?

A

Truth in Lending Act.

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15
Q

What types of schedule requires like patients to be scheduled?

A

Grouping

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16
Q

What should you add to paper charts to ensure enough writing space for the provider?

A

Progress Notes

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17
Q

What is the first thing you should do when a patient turns in registration forms?

A

Check for completeness.

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18
Q

What should you do every time a patient is checked in?

A

Verify insurance.

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19
Q

An encounter form includes what?

A

Most current ICD codes and charges.

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20
Q

What are you creating to dhow a physician’s monthly availability?

A

Matrix

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21
Q

What is anemia?

A

Decreased red blood cells.

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22
Q

A patient is diagnosed with an increased heart rate. What is this called?

A

Tachycardia

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23
Q

The MAA must ensure these forms are included in all patient charts.

A

NPP (Notice of Privacy Practice)

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24
Q

When is a returning patient considered a new patient?

A

3 years

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25
Q

You are responsible for scheduling a staff meeting What do you need to organize it?

A

Agenda

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26
Q

What does “dilate” mean?

A

Expansion of a structure.

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27
Q

Why would you schedule a patient as the last appointment of the day?

A

When they are always showing up late or cancel last minute.

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28
Q

What was created so patients can actively participate in treatment decisions?

A

Patient’s Bill of Rights.

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29
Q

Scheduling method that provides flexibility within each hour?

A

Wave Scheduling.

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30
Q

The MAA performs this at the close of every day.

A

Prepare cash and check payments.

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31
Q

What should you do when scheduling for a physician that routinely takes extra time with patients?

A

Increase intervals based on habits.

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32
Q

What is Res Ipsa Loquitar?

A

The thing that speaks for itself. Provider has to prove his own innocence.

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33
Q

What insurance reimburses the provider and never the patient?

A

Worker’s Compensation

34
Q

What agency is responsible for keeping workplaces safe?

A

OSHA

35
Q

What must you have prior to scheduling a HMO patient for an outside scan?

A

Preauthorization.

36
Q

An in network provider is called what?

A

PAR

37
Q

The form used to submit claims to Medicare is?

A

CMS 1500

38
Q

What does a safety data sheet pertain to?

A

Hazardous Chemicals

39
Q

What is a guarantor?

A

Person responsible for payment.

40
Q

f you have elevated WBC, what specialist would you need to see?

A

Hematologist.

41
Q

If you have nerve issues, what specialist would you see?

A

Neurologist.

42
Q

Who is responsible for an emancipated minor’s bill?

A

Patient

43
Q

The MAA intentionally codes for a service not provided on a bill. What is this?

A

Fraud

44
Q

What must the MAA obtain prior to diagnostic testing?

A

Preauthorization.

45
Q

A patient wants to review their medical record. What actions must an MAA take?

A

Schedule a staff member to be present.

46
Q

You have pain in the lower portion of your abdomen near the center of the body. What region is this?

A

Hypogastric

47
Q

What would be an appropriate statement after scheduling a patient for a colonoscopy?

A

Someone is going to have to drive you home.

48
Q

What type of insurance would you have through an employer?

A

Group.

49
Q

What is cyanosis?

A

Condition of turning blue from lack of oxygen.

50
Q

What is the suffix for pain?

A

Algia, Dynia

51
Q

What is the abbreviation for prescription?

A

RX

52
Q

What office would you schedule a person having a sigmoidoscopy?

A

Gastroenterologist.

53
Q

The MAA does this every encounter with a patient?

A

Document it.

54
Q

What agency creates immunization schedules?

A

CDC

55
Q

What must all new patients sign?

A

NPP Notice of Privacy Practices

56
Q

A provider performs an invasive exam without informed consent. What is this considered?

A

Battery

57
Q

What is the medical term for “both sides”?

A

Bilateral

58
Q

What form requires a signature of financial responsibility?

A

AOB Assignment of Benefits

59
Q

What should an MAA use to determine the patient’s amount due for the visit?

A

Insurance Verification.

60
Q

Who should a patient discuss possible surgery complications with?

A

Provider

61
Q

What should you always do before placing a caller on hold?

A

Ask permission.

62
Q

What is pronation and supination?

A

Prone and Supine. On belly and on back.

63
Q

Reminder letters to patients should be classified as what class of mail?

A

First Class Mail.

64
Q

If you want proof a patient has received a letter how would you mail it?

A

Registered.

65
Q

What is a record release form and what does it provide?

A

Patient has to sign for the doctor’s office to release their medical information.

66
Q

While scheduling, what is in your scope to provide?

A

Instructions.

67
Q

How would the MAA arrange charts fir the day’s appointment?

A

In order of appointment time.

68
Q

What will the patient receive that explains what the patient owes?

A

EOB Explanation of Benefits.

69
Q

What will you do if you misplace notes that include your passwords/username?

A

Go to the Privacy Officer.

70
Q

What can the MAA provide the patient if they present job loss papers and are on a payment plan?

A

Hardship plan.

71
Q

What is the most common complimentary closing when addressed to a business?

A

Sinerely

72
Q

What must your HMO patient have before making an appointment with a specialist?

A

Referral

73
Q

What program is state administered but funded by both state and federal government?

A

Medicaid

74
Q

What must the MAA include on the fax that contains patient PHI to another provider?

A

Confidentiality Statement

75
Q

What type of appointment would you provide an appointment card reminder?

A

Time Specified Appointment

76
Q

Chronological filing system that provides follow up reminders?

A

Tickler File.

77
Q

What would a patient’s status be after not being seen for 2 years?

A

Inactive

78
Q

Who would a patient be referred to if they are having thyroid issues?

A

Endocrinologist.

79
Q

What would a require a patient to fast prior to the appointment?

A

Patient surgery.

80
Q

What is a copay, a premium, and a deductible?

A

Copay - specified amount you pay the office. Premium - monthly payment to keep insurance active.
Deductible - specified amount you pay annually before insurance pays.

81
Q

Why would you utilize an Advanced Beneficiary Notice?

A

When Medicare doesn’t cover something.

MAA/EHR NHA Study Guides (2 decks)

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