M6 Flashcards

1
Q

An analytical process by which publicly available
information is collected and transformed in an ethical
manner through analysis into valuable insight regarding
competitors.

A

Competitive Intelligence

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2
Q
Key Objective of Competitive Intelligence in
the Organization (6)
A
  • Anticipate and provide
  • Identify trends
  • Stay current on competitors activities
  • Build a collective and actionable corporate knowledge
  • Inform and stimulate strategic planning
  • Create a collective knowledge system
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3
Q

Examples of Competitive Intelligence (10)

A
  • Competitor press releases
  • Social media and Web channels
  • Investor relations activities / earnings
  • Competitor customer perceptions
  • Industry articles and news
  • Competitor product performance
  • Changes in bids, proposals, and sales tactics
  • Key executive activities
  • Patent / intellectual property activities
  • Joint ventures / strategic alliances, mergers, and acquisitions
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4
Q

Factors affecting successful competitive

intelligence (5)

A
  • Executive sponsorship
  • Alignment with business objectives
  • Strong communication systems
  • Relationships matter
  • Bias to action
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5
Q

Three Vital Components to Producing Business Value

A
  • Data
  • Rules
  • Context
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