M2 E-Commerse Mechanisms

Question 1

The place where buying and selling occurs is called an _______

Answer 1

e-marketplace.

Question 2

________ play a central role in the digital economy, facilitating the exchange of information, goods, services, and payments. In executing the trading process, e-marketplaces create economic value for buyers, sellers, market intermediaries, as well as for society at large.

Answer 2

Electronic markets

Question 2

The ____________ is the major venue for conducting EC transactions.

Answer 2

electronic market

Question 3

an electronic space where sellers
and buyers meet and conduct different types of transactions.

Answer 3

e-marketplace

Question 4

_________ looking for bargains, customized items, collectors’ items, entertainment, socialization, and more.

Answer 4

Customers

Question 5

Millions of webstores are advertising and offering a huge variety of items. These stores are owned by companies, government agencies, or individuals.

Answer 5

Sellers

Question 6

One of the major differences between the marketplace and the marketspace is the possible digitization of __________ in a marketspace.

Answer 6

products and services

Question 7

The marketspace infrastructure includes electronic networks, databases, hardware, software, and more.

Answer 7

Infrastructure

Question 8

Customers interact with a marketspace via a ________

Answer 8

front end

Question 9

___________ are customers, sellers, products and services (physical or digital), infrastructure, a front end, a back end, intermediaries and other business partners, and support services such as security and payments.

Answer 9

marketspace

Question 9

All the activities that are related to order aggregation and fulfillment, inventory management, purchasing from suppliers, accounting and finance, insurance, payment processing, packaging, and delivery are done in what is termed the_________of the business.

Answer 9

back end

Question 10

is typically a third party that operates between sellers and buyers.

Answer 10

intermediary

Question 11

e-marketplaces are those owned and operated by a single company. starbucks.com , dell. com, target.com , and united.com sell from their websites. markets are either sell-side or buy-side.

Answer 11

Private E-Marketplaces

Question 12

will sell either standard or customized products to individuals (B2C) or to businesses (B2B); this type of selling is considered to be one-to-many .

Answer 12

sell-side e-marketplace

Question 13

, a company purchases from many potential suppliers; this type of purchasing is considered to be many-to- one , and it is a B2B activity.

Answer 13

buy-side e-marketplace

Question 14

are in many cases B2B markets. They often are owned by a third party (not a seller or a buyer) or by a group of buying or selling companies (referred to as a consortium ), and they serve many sellers and many buyers.

Answer 14

Public E-Marketplaces

Question 15

These markets also are known as exchanges (e.g., a stock exchange). They are open to the public and usually are regulated by the government or the exchange’s owners.

Answer 15

Public E-Marketplaces

Question 15

A ________ ( or storefront) refers to a single company’s (or individual seller’s) website where products and services are sold.

Answer 15

webstore

Question 16

is a webpage(s) that acts as a supplement to a primary website, but is external to it. It expands on the content by adding editorial, commercial, or educational material

Answer 16

Microsites

Question 16

is a single point of access, through a Web browser, to critical business information located inside and outside of organizations.

Answer 16

A Web (information) portal

Question 17

. These popular portals offer content for anyone. Although they can be customized by the user, they are still intended for broad audiences and offer fairly routine content, some in real time

Answer 17

Commercial (public) portals

Question 18

an online shopping location where many stores present their catalogs. The mall charges commission from the sellers based on their sale volume.

Answer 18

Electronic Malls

Question 19

information gateway that is used in e-marketplaces, webstores, and other types of EC (e.g., in e- collaboration, intrabusiness, and e-learning)

Answer 19

A Web (information) portal

Question 20

provide organized access to internal corporate information. These also are known as enterprise portals or enterprise information portals .

Answer 20

Corporate portals

Question 21

These portals are intended for communities with specific interests and involve relatively little customization of content; however, they provide extensive online search features and some interactive capabilities.

Answer 21

Publishing portals.

Question 22

are portals that are accessible from mobile devices .An increasing number of portals are accessible via mobile devices.

Answer 22

Mobile portals

Question 23

enable easy access to knowledge by knowledge workers and facilitate collaboration.

Answer 23

Knowledge portals

Question 23

are websites, usually portals, with audio interfaces. This means that they can be accessed by a standard telephone or a cell phone.

Answer 23

Voice portals

Question 24

These are usally parts of online communities. they are dedicated to some theme and may be sponsor by a vendor such as SONY.

Answer 24

Communities’ portals.

Question 24

consist of a product database, directory, and a presentation function.

Answer 24

Electronic catalogs (e-catalogs)

Question 25

They are the backbone of most e-commerce sales sites.

Answer 25

Electronic catalogs (e-catalogs)

Question 26

For merchants, the objective of this is to advertise and promote products and services. For the customer, the purpose of such catalogs is to locate information on products and services.

Answer 26

Electronic catalogs (e-catalogs)

Question 27

This is the most popular search that involves looking for any documents on the Web.

Answer 27

Internet/Web Search

Question 28

describes the search for information within the fi les and databases of an organization.

Answer 28

Enterprise Search

Question 29

involves a search of a user’s own computer.

Answer 29

Desktop Search

Question 30

To ease searching, especially when using a smartphone, Google introduced a voice-powered tool that allows you to skip the keyboard altogether.

Answer 30

Voice-Powered Search

Question 30

There are dozens of dedicated search tools and sites that will search for videos and other images.

Answer 30

Video and Mobile Search

Question 31

looking for information that is presented visually (photos, images, etc.)

Answer 31

Visual Shopping Search Engine

Question 32

also known as social search is a class of online search engines that help people find material about social networking activities, such as in user generated content, discussion groups, or recommendations.

Answer 32

Social network search

Question 33

is software that allows customers to accumulate items they wish to buy before they arrange payment and check out, much like a shopping cart in a supermarket.

Answer 33

electronic shopping cart

Question 34

A key characteristic of EC is the ability to self- customize products and services.

Answer 34

Product Configuration (Self Customization)

Question 35

is an electronic space where sellers and buyers meet and conduct different types of transactions.

Answer 35

online auction

Question 36

refers to prices that are not fixed, but are allowed to fluctuate, and are determined by supply and demand.

Answer 36

Dynamic pricing

Question 37

, the exchange of goods and services, is the oldest method of trade.

Answer 37

Bartering

Question 37

, also called a penny auction , is a new type of online forward auction in which participants must pay a small nonrefundable fee each time they place a bid (usually in small increments above the previous bid).

Answer 37

bidding fee auction

Question 38

bartering conducted online – can improve the matching process by attracting more partners to the barter.

Answer 38

E-bartering (electronic bartering)

Question 39

is commonly used for expensive or specialized products and also are popular when large quantities are purchased.

Answer 39

Negotiated pricing

Question 40

one where the interaction takes place over a computer network, mainly the Internet.

Answer 40

virtual community

Question 41

group of people with common interests who interact with one another.

Answer 41

community

Question 41

belong to a company, an association, or a group of companies and their membership is limited to people who meet certain requirements (e.g., work for a particular employer or work in a particular profession).

Answer 41

Private communities

Question 42

site as a company, such as Facebook, that provides free Web space and tools for its community members to build profiles, interact, share, connect, and create and publish content.

Answer 42

social network

Question 43

(or sites) are companies that host social communities. They are also known as social networks .

Answer 43

Social network services

Question 44

, also known as professional social networks , are social networks whose primary objective is to facilitate business.The prime example here is linkedin.com .

Answer 44

Business-oriented social networks

Question 45

refers to social networking where members chat and connect with one another using any mobile device.

Answer 45

Mobile social networking