M1S2 Flashcards
one or more action that transform input to output
Process
(3) categories of business processes
- Upper management processes
- Operation processes
- Supporting processes
(3) categories of business processes
Govern the operation of the entire organization
Upper management process
(3) categories of business processes
Core processes that make up the value stream
Operational processes
(3) categories of business processes
supports the core process
Supporting processes
Process Variation (4) sources of Variation
- Variety of goods and services being offered
- Structural Variation in demand
- Random variation
- Assignable Variation
Four Sources of Variation:
The greater “_________________________”, the greater the variation in production or service requirements.
Variety of goods and services being offered
Four Sources of Variation:
Generally predictable. they are important for capacity planning.
Structural Variation in demand
Four Sources of Variation:
Natural Variation that is present in all processes. generally cannot be influenced by managers
Random Variation
Four Sources of Variation:
has identifiable sources. this type of variation can be reduced or eliminated, by analysis and corrective action.
Assignable Variation
Designing a product and process selection are examples of?
System design Decision
Strategic decision that required long-term commitment of resources to determine the parameters of system operation.
System Design
these are generally tactical and operational decisions
System operations
is a key tool used by all decision makers
Modeling
an abstraction of reality; a simplification of something
Model
A decision-making approach that frequently seeks to obtain a mathematically optimal solution.
Quantitative Approaches
a set of interrelated parts that must work together
System
This concept is appropriately applied to all areas and levels of management, emphasizing that the critical few factors should receive the highest priority.
Pareto Phenomenon
When did industrial revolution began?
England
System in which highly skilled workers use simple, flexible tools to produce small quantities of customized goods.
Craft production
4 M’s
- Man
- Machine
- Material
- Method
He adopted the scientific management principles of Frederick W. Taylor, and introduced the moving assembly line
Henry Ford
