FINALS (QUIZ) 1 Flashcards
Delayed differentiation and modular design are tactics for mass customization.
(True or false)
True
The process of dismantling and inspecting a competitor’s product to discover product
improvement is called benchmarking.
(True or False)
False (Reverse engineering)
An idle percentage of zero means a line is perfectly balanced.
(True or false)
True
There are three basic process types: input, processing, and output.
(True or false)
False (Because the three basic process types are upper management, operational, and supporting, not input, processing, and output.)
An advantage of a U-shaped production line is that it facilitates teamwork and flexibility in work assignments.
(True or false)
True
Forecasting, product and service design, and technological change are inputs in capacity planning and process selection
(True or false)
True
In some service industries, facility layout may influence sales volume and customer attitudes
(True or false)
True
A cafeteria line would be an example of a process-focused layout
(True or false)
False (Product Layout)
A job-shop processing system generally requires less-skilled workers than a continuous
processing system.
(True or false)
False (High Labor Skills; Continuous, low to high)
Applied Research has the objective of achieving commercial applications for new ideas.
(True or false)
True
Modular design increases the costs of purchasing and controlling inventory compared to nonmodular.
(True or false)
False (Routine Purchasing and Inventory Control)
Standardization can at times lead to serious difficulties and competitive struggles,
particularly when systems are running under different conditions.
True or false)
False (Lack of Standardization)
Standardization refers to the extent to which there is absence of variety in a product, service, or process.
(True or false)
True
Continuous Processing is the best way…
(True or false)
False
Service design often focuses more on tangible factors.
(True or false)
False
Computer-aided manufacturing refers to the use of computers in
a. Process control
b. Quality control
c. Product design
d. decision making
a. Process control
When new products or services are being planned, process selection occurs as a matter of course.
Process selection also comes into play as a result of:
I technological changes
II competitive pressures
III Fundamental changes in demand pattern
I and II but not III
the substitution of machinery that has sensing and control devices for human labor is best described by the term
a. automation
b. Flexible manufacturing system
c. computer-integrated manufacturing
d. Computer aided manufacturing
a. automation
In which type of processing system would gasoline be produced from crude oil?
a. job shop
b. assembly
c. batch
d. continuous
d. continuous
Which of the following are not part of the activities and responsibilities of product and service design?
a. formulate cost target
b. development organizational strategy
c. construct and test prototype
d. document specification
b. development organizational strategy
Cellular layouts are associated with
a. Part families
b. job shops
c. assembly line
d. functional (or process) layouts
a. Part families
One structured approach for integrating customer requirements into every aspect of product development is
a. quality function deployment
b. total quality management
c. customer satisfaction
d. customer integration
a. quality function deployment
The estimation of costs is generally difficult when the “__________” process has been chosen.
a. continuous
b. batch
c. project
d. job shop
d. job shop
Which of the processing systems tends to produce the most product variety?
a. job shop
b. assembly
c. mass customization
d. batch
a. job shop
Which of the following questions is least appropriate during value analysis?
a. How can we incorporate more cultural values in the design of our global system
b. how can we improve the performance of the product
c. could a given component in our product be simplified or combined with another
d. how can we reduce the cost of parts?
a. How can we incorporate more cultural values in the design of our global system
Which of the following is not a process type commonly considered in making products or
delivering services?
a. Continuous
b. subcontracting
c. job shop
d. batch
b. subcontracting
The term “standardization” is closely associated with i
a. customization
b. high cost
c. variety
d. interchangeability
d. interchangeability
Job shops tend to be “_______________” while continuous processes tend to be “____________”
a. small scale and flexible; large
scale and inflexible
b. low cost per unit; high cost per unit
c. standardized ; customized
d. short term and capital intensive; long term and labor intensive
a. small scale and flexible; large
scale and inflexible
A service organization such as a hospital is likely to use a “__________” layout because of variability in customer processing requirement
a. process
b. nonrepetitive
c. flow
d. assembly
a. process
The type of processing system which is used for highly standardized products is
a. continuous
b. project
c. intermittent
d. batch
a. continuous
Which of these pairs of functions would tend to be affected most dramatically by a product or services redesign?
a. Engineering and Accounting
b. Finance and Engineering
c. Operations and Accounting
d. Marketing and Operations
d. Marketing and Operations
A group of machines including supervisory computer control, automatic material handling, and possibly robots is called
a. computer-integrated manufacturing
b. a flexible manufacturing system
c. computer aided manufacturing
d. a manufacturing cell
b. a flexible manufacturing system
The type of layout in which workers, materials, and equipment are moved to the product
as needed is
a. process
b. batch
c. fixed position
d. product
c. fixed position
One way to increase reliability is to
a. increase the number service station
b. improve the component design
c. increase the number of dependent components
d. reduce production capacity
b. improve the component design
