Lt Oral

Question 1

What is the mission statement?

Answer 1

Tualatin Valley Fire & Rescue is committed to creating safer communities through prevention, preparedness, and
effective emergency response.

Question 2

Which component of the mission statement resonates most with you? Give us a recent example of something you have done to support that component.

Answer 2

[Demonstrate depth of understanding of at least one component of the mission statement.]

Question 3

What are the components of the Chief’s bullseye?

Answer 3

safety & performance, professionalism, inclusion, customer service

Question 4

Why is Customer Service on the bullseye twice?

Answer 4

Internal and external customer service.

Question 4

After shift change, you have not seen one of your firefighters. Your AO tells you they showed up right at 0700 and quickly went to their bunk. How would you handle this? Explain your actions if you then smelled alcohol on their breath.

Answer 4

Looking for:
☐ makes contact with employee
☐ assesses fit for duty
☐ directs employee to complete morning checks and attend shift briefing.

☐ Understands SOG 8.5.4.1 (Substance Abuse); reasonable suspicion procedures
☐ Takes unit out of service
☐ Contacts BC
☐ Neutral approach to situation

Question 4

Tell us about a time when you provided good internal customer service. What principles about customer service des this represent?

Answer 4

[Provides relevant example of internal customer service that aligns with the intent of the Bullseye. ]

Question 4

You are attending a community meeting. Your goal is to explain how TVF&R is funded and the purpose of a bond. How would you prepare?

Answer 4

Looking for:
☐ Understands specifics of District funding. (98% of the District’s revenue comes from the collection of property taxes. The tax rate TVF&R receives consists of the permanent tax rate, the local option level, and the general obligation bond. Each is calculated per $1,000 dollars of assessed value.
* Permanent rate ($1.52)
* Local option levy ($.45) (people)
* General obligation bond ($.11) (capital)
☐ Understands references and support resources related to District funding (PAFR, TVFR Fact Sheet, 3/31/21 Chat with the Chief, BC, Captain, PAO, etc.)

Question 4

You have just finished dinner at the station with your crew when one of your paramedics mentions they feel sick and then passes out. How would you handle this situation?

Answer 4

Looking for:
☐ respects privacy/dignity of co-worker
☐ takes unit out of service temporarily
☐ initiates patient care (PCR)
☐ notifies BC
☐ initiates UL health portal report and follow up paperwork.
☐ Understands procedures detailed in SOG 8.5.3 (Fit for Duty) and SOG 5.2.2 (Minimum ALS staffing)

Question 4

As an officer, how will you navigate differing viewpoints and controversy at the station to ensure a safe, productive, and inclusive workplace environment?

Answer 4

Looking for:
☐ Ability to relate response to the Chief’s Bullseye
☐ References the FC’s message: “Be good to each other.”
☐ Utilizes shift briefings.
☐ Utilizes training opportunities
☐ Establishes open communications and sets expectations early.

Question 4

How would you handle an employee who continually questions your decisions or challenges your guidance in front of others?

Answer 4

☐ Assumes positive intent.
☐ Does not avoid conflict; addresses situation early.
☐ Takes neutral and open-minded approach.
☐ Identifies concerns.
☐ Provides opportunity for employee to express their perspective.
☐ Solutions- and relationship-oriented.

Question 5

What TVFR-related committees, programs, or initiatives have you engaged in that have provided key learning experiences for you as you prepare to become a Lieutenant? How will you apply those learnings to the job of Lieutenant?

Answer 5

Looking for:
☐ Demonstrates self-awareness.
☐ Is reflective on experience.
☐ Can identify principles from experience and apply those to new experiences.
☐ Can link learnings to the job of LT.