Logistics Management: making merchandise flow

Question 1

Distribution centres vs direct store delivery

Answer 1

Manuf. can decide to deliver to retailer centre or to the distribution centre

Question 2

Distribution center

Answer 2

Fulfillment deliver to the stores

Question 3

dispatcher

Answer 3

The person who coordinates deliveries to distribution centers.

Question 4

radio frequency identification (RFID) tags

Answer 4

Tiny computer chips that automatically transmit to a special scanner all the information about a container’s contents or individual products.

Question 5

just-in-time (JIT) inventory systems

Answer 5

Inventory management systems designed to deliver less merchandise on a more frequent basis than traditional inventory systems; the firm gets the merchandise “just in time” for it to be used in the manufacture of another product; also known as quick-response (QR) systems in retailing.

Question 6

quick-response (QR)

Answer 6

An inventory management system used in retailing; merchandise is received just in time for sale when the customer wants it.

Question 7

Lead time

Answer 7

The amount of time between the recognition that an order needs to be placed and the arrival of the needed merchandise at the seller’s store, ready for sale.