LO4 - Promotion Flashcards
1
Q
Give examples of best practice
A
- Being non-judgmental
- Respecting the views, choices and decisions of individuals who require care and support
- Anti-discriminatory practice
- Valuing diversity
- Using effective communication
- Following agreed ways of working
- Providing training and professional development opportunities for staff
- Mentoring and monitoring
- Performance management
- Staff meetings
2
Q
Give examples of discriminatory practice
A
- Stereotyping, labelling, prejudice
- Inadequate care
- Abuse and neglect
- Breach of health and safety
- Being patronising
3
Q
What are the methods of challenging discrimination?
A
- Challenge at the time
- Challenge afterwards through procedures
- Challenge through long-term proactive campaigning
- Applying the values of care
- Providing information about complaints procedures and whistleblowing
- Providing information about advocacy services
- Implementing policies, codes of practice, legislation
- Dealing with conflict
- Training, mentoring and monitoring
4
Q
What is whistleblowing?
A
Raising concerns about poor practice with the management at the very highest level or with an outside authority e.g. Ofsted.
