lo4 Flashcards
Why is it important to priorities tasks based on work load ?
Employees have a limited amount of work hours so they should do tasks that need to be completed first
Why is it important to prioritise tasks based on conflicting time?
Employees such as senior managers have their own tasks to carry out and support and advise others ; therefore they may have tasks that conflict with time and they will have to prioritise one based on importance.
Define direct report?
A direct report is a subordinate to a member of staff
Why is it important to meet internal deadlines ?
It could affect the employees reputation in a negative way
Why is it important to meet external deadlines?
If the company or business fails to meet external deadlines then they may project unreliability and lose customers
Why should employees meet interim deadlines if they have them ?
It will decrease the workload that they may have before their final deadline
Define interim deadline?
Smaller tasks in a larger project that have smaller deadlines to aim to finish the final deadline
What are the impacts of missing deadlines?
This may depend on the importance of the task ;
- Could affect employee reputation and reliability
- Could affect the business’ image and ability to meet customer service standards
Name 3 factors that influence task prioritisation
- Urgency of task
- Importance of task
- length of time to complete the task
- resources constraints
- complexity of the task
- significance of originator
- inactivity of task
- time commitments
- diary clashes
- proximately of appointments
- suitability of delegation
What internal information may you use to prioritise tasks ?
-Business objectives:
eg if a businesses objective is to prioritise customer service these tasks will be done first
-Stakeholders/resources/budget:
complex tasks may have long timescale- and require a range of resources if theses aren’t available it will be less important.
What external information may be taken into account when prioritising tasks?
-Changes in economy:
If interests rose a business would need to reconsider their borrowing loans this could be of high priority if they rely on loans and mortgages
-Exchange rates:
When buying products from abroad
Why would external stakeholders requirements, feedback and availability affect prioritisation ?
Because some complaints may draw a lot of media attention projecting a bad image which could lose customers.
If laws have been broken then legal action will be taken.
If a problem with a customers product this will need to be fixed immediately.
How can numerical data be used to prioritise tasks ?
Sales figures can inform prioritisation for example if there is something wrong with their cash flow and it would affect them automatically this would need to be fixed straight away.
How can graphical data be used to prioritise tasks ?
Graphical data can be used to illustrate information such as results of customers survey. If an issue were to arise this would be seen to automatically.
How can tabular information be used to prioritise tasks ?
Tabular info is produced in a spreadsheet including cost, financial accounts. if an issue were to arise and cause affects immediately action will be taken.
