Lo4 Flashcards
What does applying best practice mean?
Behaving in a particular way to ensure high standards of care being met
How can you apply best practice?
The non-judgemental
Respect in the views, choices and decisions of individuals
Antidiscriminatory practice
Valuing diversity
Using an effective communication
Following a great way of working
Staff, training and CPD
Mentoring
Monitoring
Performance management
Staff meeting
How can you be non judgemental?
Use an effective communication
Not making assumptions
Using empathy
Being open-minded and accepting
Being respectful of feelings and values
How can you respect the views choices and decisions of an individual?
Providing them with care that meets their needs
Providing person centred care
And individuals feel valued and supported
Raise self esteem
How can you promote antidiscriminatory practice?
Following complaints procedures
Applying the care, values and childcare values
How can you value diversity?
Apply the care values in childcare values
How can you use effective communication?
Enable inform choices to be made
Aiden and understanding procedures, treatment care plans
Using accessible vocabulary
Adapting communication of necessary
Active, listening
How can you follow a great ways of working?
Following policies and procedures, so that care provided is appropriate, correct and safe
Why should you provide staff training and CPD?
Staff, up-to-date, with knowledge, legislation, methods and skills required for their role
Staff aware of procedures
Why should you use mentoring
The mentor can give advice to the mentee
Why is monitoring important?
Ensure that the quality of care stays high
It allows the professionals to receive feedback from the service user
Why is performance management important?
Involves having regular meetings
It’s an opportunity to get feedback
Why staff meetings important?
So not opportunity to share best practice with the colleagues
An opportunity to discuss what went well, and what can be improved
An opportunity to raise concerns
Reminders
What is stereotyping?
Making a generalisation about a group of people
What is labelling?
Jump into conclusions about someone
What is inadequate care?
Not providing the care you are required to do
What are examples of inadequate care?
Not administering medication on time
Rough handling
Not considering rights
What is prejudice?
Judging someone before, you know them, or taken a dislike to a certain group
What is neglect?
Not providing the care you are required to do
Examples of a health and safety breach
Not locking doors or windows
Not wiping wet floors
Lack of personal hygiene
Lack of general hygiene
Not carrying out risk assessments
Check equipment
Dispose of waste correctly
What does patronising mean?
Talking down to someone as though they are child
What is unconscious bias?
Not been aware of our own bias
How can you challenge discrimination?
At the time
Afterwards, throw procedures
Through long-term proactive campaigning 
How to deal with conflict
Be careful
Be calm
Be objective
Be sure
Be empathetic
Work to find a solution for everyone
