LO3 Flashcards
3.2 The Care Certificate 2014
- A set of standards that Health and Social Care workers must follow in their daily work life.
- They provide clear evidence to employers, patients and people who receive care that:
1. the workers have been assessed under a specific standard.
2. the workers have demonstrated that they have the skills to provide high quality care.
3.2 Quality assurance?
External bodies that regulate and inspect the quality of Health and Social Care environments.
3.2 Examples of Quality assurance bodies (4)
- Care Quality Commission (CQC)
- Ofsted (Office for Standards in Education)
- Equality and Human Rights Commission (EHRC)
- NICE (National Institute for Health and Care Excellence)
3.3 (impact of legislation) Person-centred approach to care met
- The values of care embed this and work to meet individual needs.
- allows the individual to say what is important to them.
- gives them more control and improves quality of life.
3.3 (imapact of legislation) Empowerment
- How a carer encourages an individual to take control and make informed choices.
- care settings that implement legislation and apply the values of care empower individuals to make informed choices.
3.3 (impact of legislation) accessible services
- according to equality act reasonable adaptations must be made to Health and Social Care environments.
- whether these are mental, physical or sensory.
3.3 (impact of legislation) provides a system of redress
If an individuals rights are breached they can take legal action.
3.3 (impact of legislation) clear guidelines for practitioners to follow
For example the Data protection act provides detailed regulations.
3.3 (impact of legislation) raises standards of care
-sets out standards that need to be met
For example bodies like Ofsted and CQC will:
-monitor and inspect
-promote improvements
3.3 (impact of legislation) Staff selection and interview procedures must comply with the equality act
- interviews must not be advertised with requirements that discriminate against certain groups.
- the questions asked must be non-discriminatory menacing that they are the same for all candidates.
- the interview panel must be trained in equality and diversity.
3.3 (impact of legislation) organisational policies
- For the individual: they prevent them being discriminated against
- for the care worker: they ensure all staff are working to standard
- for the organisation: they ensure staff are working within the law
3.2 Outline Care Quality Commission (CQC)
- The regulator for Health and Social Care for England.
- Registers and licenses care services to ensure standard of care.
- Inspects and monitors care services.
- If standards are not met they issue warning notices and fines.
3.2 Outline Ofsted (Office for Standards in Education)
- Inspects and regulates services that care for children and young people.
- Publishes a report that will identify good practice and areas of improvement.
- If a childcare setting is “inadequate” they will given support by local authorities, additional funding and resourcing to help them improve.
3.2 Outline Equality and Human Rights Commission (EHRC)
- provides information to individuals so that they know their rights.
- Provides information to all care organisations so that they know their responsibilities under the equality law.
- They provide legal advice in cases of discrimination.
- Has the power to force organisations to fulfil their equality responsibilities.
3.2 Outline NICE (National Institute for Health and Care Excellence)
- Improves outcomes for individuals using NHS and other public health and social care services.
- Considers whether a treatment benefits patients and will help the NHS meet its targets.
- Guidlines on how particular conditions should be treated and how care services can best support people.
- provides information services for care service providers.
