LO2 - KEY ASPECTS OF THEORIES Flashcards
what is Mckinsey’s model
the 7-S model is a framework which determines how likely an organisation is to achieve its aims and objectives
the model looks at 7 internal elements and checks how well aligned they are - it is based on the belief that these elements are all interrelated
what are the 7’S for the Mckinsey model
- strategy
- structure
- systems
- shared value
- skills
- staff
- style
what is a hard S and define them
hard S’ can be controlled by management and are easy to identify
- strategy is the long term plan designed to get a competitive advantage
- structure is the organisational structure and chain of command
- systems are the processes and procedures followed in decision making and carrying out daily activities
what is soft S and define them
soft S is less defined and much more difficult to control
- skills are the capabilities within a workforce
- staff is the type and number of staff needed to achieve a planned strategy e..g how will they be recruited and trained
- style is the management style that exists in the organisation e.g. autocratic and democratic
- shared value is the foundation of the organisation, it is the visions and values
how is the Mckinsey model used?
the model is used to help identify what needs to be realigned to improve performance, this can be done by looking at the 7-S and asking questions such as, is the shared value consistent with the hard S?
what is Kotter’s 8 step process for leading change
in this model change is a campaign to persuade stakeholders that it will be a success
what are the 8 steps process for leading change
- urgency
- coalition
- vision and plan
- communicate
- remove obstacles
- create wins
- build on change
- embed to culture
what is urgency kotters
create a compelling reason that change is needed, for change to happen 75% of management will need to agree
what is coalition kotters
get the leaders brought in, and form a strong team of influential people to form the coalition
what are vision and plan kotters
create a vision that is easy to understand, it should be precise and paint a picture of how you want to see the organisation in the future
what is communication kotters
communicate the vision relentlessly to all stakeholders involved
what is remove obstacles kotters
address barriers that are in the way and appoint leaders to try take down these barriers that are slowing down the vision
create wins kotters
celebrate and create wins
create short term targets that are realistic and achievable with the aim of winning people over
build on change kotters
build on the success that has been achieved so far
analyse strengths and weaknesses and look for areas of improvement
embed to culture kotters
make it a necessity for the organisation
make sure the change achieved so far have been integrated into the organisation to make it permanent