Lists to memorize Flashcards
BATHE technique
Background
Affect
Trouble
Handling
Empathy
4 types of suffering
emotional
physical
psychological
exstestenial
stages of change
precontemplation
contemplation
preparation (determination)
action
matienance
Termination
Cultural competence continuum
cultural destruction
cultural incapacity
cultural blindness
cultural precompetence
cultural competence
cultural proficency
good will encompases
patient trust
reputation
patient loyalty
referrals
community engagement
UPR components
nonjudgemental acceptance
authenticity
empathy
support
4 habits technique
invest in the begining
elicit patient perspective
demonstrate empathy
invest in the end
what are the 6 facial expressions
Dr. Ekman said sadness, happiness, anger, fear, surprise, disgust
added contempt as 7th
requirements of compassionate care
recognition- recognize suffering in others
emotional response- emotional reaction to suffering
altruistic motivation
action- to alleviate suffering
relationship understanding- build therapeutic relationship
how to progress on cultural continuum
increase awareness
engage in education
change policies
ongoing evaluation
components of ICF
health condition–> Body function & structures, activities and participation –> contextual factors: personal & environmental
culturally relevant pedagogy
academic success
cultural competence
social political consequences
benefits of internal locus of control
- personal responsibility- fosters accountability encouraging protective behaviour
- empowerment: increases confidence & motivation
- problem solving: seek solutions instead of feeling helpless
- better mental health: decrease stress & anxiety
principles of autonomy
informed consent
respect for choices
empowerment
STATE method
share facts
tell story
ask for other paths
talk tentatively
encourage testing of ideas
Identify SDM
- check advance directives, legal docs (POA)
- refer to legal hierarchy
- patient capacity assessment
- HCP inquires
- court appointed
attributes of SDM
utilize best evidence
mutually informed
deliberation
integrate pt values
mutually agreed upon plan
strategies for implementation of patient autonomy
effective communication
shared decision making
educational materials
causes of denial
fear/anxiety
prior experience
perception of identity
address denial
build trust
education (About HL & effects)
Gradual acceptance
additional considerations in aging population
vision
dexterity
mobility
cognition
depression
comorbidities (death of spouse #1 ranked stress)
5 batteries
physical
mental
emotional
spiritual
social
happiness chemicals
oxytocin
dopamine
seratonin
endorphins
empathy fatigue risk factors
intensity & frequency
high workload
lack of self care
inadequate support
impact of empathy fatigue on professionals
burnout (decrease job satisfaction & performance)
reduced empathy
impaired professional relationship
biggest challenge when working with teens
getting them to wear hearing aids consistently (87%)
cosmetic appeal (64%)
gathering preferences (31%)
teens biggest complaints
size of HA (69%)
performance in noise 60%
prevention strategies for empathy fatigue
self care practices
setting boundaries
work life balance
peer support group
mental health resources
what charges the 5 batteries
physical- sleep & motivation
mental- mindfulness & learning
Emotional- hobbies/relationships
spiritual- purpose driven activities
social- supportive relationships & safe environments
what drains the 5 batteries
physical- health challenges
mental- distraction
emotional- conflict
social- stress
tinnitus managment tool (IDA)
- seek information
- basic sound therapy
- relaxation
- treat hearing loss
- sleep management
- sound enrichment therapy
- take notice (tinnitus bc of head/neck injury or accompanied with sudden HL and/or extreme anxiety or depression seek medical advice)
tips to boost dopamine
set small goals and complete simple tasks
engage in hobbies like cooking
self care & sleep- dopamine improved by reducing stress
tips to boost oxytocin
show affection
connect with loved ones
share (in wild sharing food increasaes oxytocin)
tips to boost serotonin
sunlight
exercise regularly
diets rich in tryptophan
tips to boost endorphins
be active
eat dark chocolate
laugh
physical symptoms of empathy fatigue
headaches
fatigue
change in sleep
behaviour changes with empathy fatigue
irritable
withdraw from clients/colleagues
difficulty concentrating
mindfulness techniques
mindfulness meditation
breathing exercise
body scan
