Definitions

Question 1

things seem bigger than they are

Answer 1

binocular vision

Question 2

extreme views and opposite, always good or always bad

Answer 2

black and white

Question 3

only see negative aspect

Answer 3

dark glasses

Question 4

predict future without fact or knowledge

Answer 4

fortune teller

Question 5

blame others instead of taking responsibility

Answer 5

blame game

Question 6

clear, accurate and respective communication with clients or families including language that is accessible and understanding

Answer 6

CASLPO definition of communication

Question 7

fully concentrating understanding and remembering what patient is saying

Answer 7

active listening

Question 8

brief involuntary facial expressions that reveal genuine emotions (occur in fraction of seconds)

Answer 8

microexpressions

Question 9

practice of creating a space that is non judgemental where patient can express thoughts & feelings

Answer 9

holding space

Question 10

focus on providing information rather than the emotional & psychological needs of patient

Answer 10

content trap

Question 11

characterized by trust respect and clear boundaries

Answer 11

therapeutic relationship

Question 12

primary goal of facilitating patient well being, healing and growth

Answer 12

therapeutic relationship

Question 13

patients who feel supported and understood are more likely to engage in treatment plan, adhere to recommendations and follow up

Answer 13

patient engagement

Question 14

therapists practice of accepting and respecting client without judgement or conditions

Answer 14

unconditional positive regard coined by carls rogers (PCC)

Question 15

a complex multifaceted experience that typically involves a state of distress, hardship or pain

Answer 15

suffering

Question 16

tangible acts intended to alleviate actual or perceived threats to a persons emotional, physical or social well being

Answer 16

ameliorating suffering

Question 17

trust and positive perception that patients have towards a HCP, institution or practice

Answer 17

goodwill

Question 18

involves being open with our patients and working together to explore differences and negotiate to achieve desired goals of patient promoting overall wellbeing

Answer 18

common ground

Question 19

emotional arousal about health behaviour positive or negative

Answer 19

dramatic relief

Question 20

self-reappraisal to realize that healthy behaviour is part of who they want to be

Answer 20

self re-evaluation

Question 21

social reappraisal to realize how unhealthy behaviours affects others

Answer 21

environmental reevaluation

Question 22

environmental opportunities that exist to show society is supportive of health behaviours

Answer 22

social liberation

Question 23

commitment to change based on belief that achievement of health behaviour is possible

Answer 23

self liberation

Question 24

finding supportive relationships that encourage desired change

Answer 24

helping relationships

Question 25

substituting healthy behaviours and thoughts for unhealthy behaviours

Answer 25

counter conditioning

Question 26

rewarding positive behaviour and decreasing rewards that come from negative behaviours

Answer 26

reinforcement management

Question 27

ongoing education about cultural diversity and emerging practices in PC

Answer 27

cultural awarness

Question 28

understanding and respecting cultural differences and using that understanding to guide clinical interactions and treatments

Answer 28

cultural competency

Question 29

a lifelong process of self reflection and self critique, acknowledging and addressing one's own biases and limitations

Answer 29

cultural humility

Question 30

a framework designed to help individuals and organizations understand their level of cultural awareness and responsiveness

Answer 30

cultural competence continuum

Question 31

no overt intention to cause harm but dominant group beliefs favoured other cultures less capable or valid

Answer 31

cultural incapacity

Question 31

attitudes policies and practices that are actively harmful view other cultures as inferior

Answer 31

cultural destructiveness

Question 32

all people are the same culture does not matter what works for dominant culture will work for everyone

Answer 32

cultural blindness

Question 33

awareness of differences and recognition that improvement efforts are inconsistent or superficial - tokenism

Answer 33

cultural pre competence

Question 34

unconscious attitude or stereotype that affects understanding actions & decisions

Answer 34

implicit bias

Question 35

theory and practice of education and teaching the art of science and teaching

Answer 35

pedagogy

Question 36

emphasizes the importance of teachers understanding their own biases and cultural backgrounds of students

Answer 36

culturally relevant pedagogy

Question 37

scale that assigns Life change unit score to each event

Answer 37

social readjustment rating scale (SRRS) death of spouse is highest at 100

Question 38

individuals belief about the extent to which they have control over events affecting their lives

Answer 38

locus of control

Question 39

belief that one can manage their own life

Answer 39

internal locus of control

Question 40

belief that external forces dictate life's outcomes

Answer 40

external locus of control

Question 41

understanding that external factors sometimes influence situations can help prevent burnout

Answer 41

healthy realism

Question 42

person authorized to make health care decisions on behalf of an individual who is unable to make those decisions themselves due to incapacity or illness. They act in best interest of patients considering previously expressed wishes values and beliefs

Answer 42

substitute ecision maker

Question 43

rights of patient to make own decisions regarding health care

Answer 43

patient autonomy

Question 44

psychological defense mechanism where individual refuses to accept reality or facts about a situation that may be uncomfortable or distressing

Answer 44

denial AKA defensive retreat

Question 45

assess the emotional and social consequences of hearing impairment in older adults

Answer 45

Hearing handicap inventory for elderly (HHIE)

Question 46

designed for adults under 65 to assess the emotional and social consequences of hearing impairment

Answer 46

hearing handicap inventory for adults (HHIA)

Question 47

assessment questionnaire allowing clinician to document clients goals/needs and measure improvement in hearing ability

Answer 47

COSI

Question 48

used by teachers to identify children with hearing difficulties affecting academic performance

Answer 48

Screening instrument for targeting educational risk (SIFTER)

Question 49

assess the impact of tinnitus on daily life ranges from mild to catestrophic

Answer 49

tinnitus handicap questionnaire

Question 50

benefits of hearing aid across different listening situations

Answer 50

abbreviated profile on hearing aid benefit (APHAB)

Question 51

form of discrimination based on age

Answer 51

ageism

Question 52

Most common type of dementia characterized by memory loss and cognitive decline

Answer 52

alzihemers

Question 53

caused by impaired blood flow to brain often happens after strokes

Answer 53

vascular dementia

Question 54

dementia inolving abnormal protein deposits in brain affecting movement and cognition

Answer 54

lewy body

Question 55

dementia that impacts personality behaviour and language

Answer 55

frontotemporal

Question 56

happiness chemical which drives motivation pleasure and reinforces rewarding behaviours

Answer 56

dopamine

Question 57

happiness chemical known as love hormone, related to bonding, social connection and physical affection

Answer 57

oxytocin

Question 58

happiness chemical linked to mood regulation, self esteem, pride

Answer 58

serotonin

Question 59

natural pain reliever think runners high

Answer 59

endorphins

Question 60

arises when professionals experience emotional exhaustion due to continuous empathetic engagement with clients distress or trauma

Answer 60

empathy fatigue AKA compassion fatigue or secondary trauma stress

Question 61

characterized by a sense of being overwhelmed and emotionally drained often leading to reduced capacity for empathy and increase emotional distance

Answer 61

emotional drain

Question 62

difficulty feeling emotions or connecting with clients on emotional level

Answer 62

emotional numbness

Question 63

develop a negative outlook on ones work and distance self from client

Answer 63

cynism and detachment.

Question 64

practice of being fully present and engaged in current moment

Answer 64

mindfulness