Definitions Flashcards
things seem bigger than they are
binocular vision
extreme views and opposite, always good or always bad
black and white
only see negative aspect
dark glasses
predict future without fact or knowledge
fortune teller
blame others instead of taking responsibility
blame game
clear, accurate and respective communication with clients or families including language that is accessible and understanding
CASLPO definition of communication
fully concentrating understanding and remembering what patient is saying
active listening
brief involuntary facial expressions that reveal genuine emotions (occur in fraction of seconds)
microexpressions
practice of creating a space that is non judgemental where patient can express thoughts & feelings
holding space
focus on providing information rather than the emotional & psychological needs of patient
content trap
characterized by trust respect and clear boundaries
therapeutic relationship
primary goal of facilitating patient well being, healing and growth
therapeutic relationship
patients who feel supported and understood are more likely to engage in treatment plan, adhere to recommendations and follow up
patient engagement
therapists practice of accepting and respecting client without judgement or conditions
unconditional positive regard coined by carls rogers (PCC)
a complex multifaceted experience that typically involves a state of distress, hardship or pain
suffering
tangible acts intended to alleviate actual or perceived threats to a persons emotional, physical or social well being
ameliorating suffering
trust and positive perception that patients have towards a HCP, institution or practice
goodwill
involves being open with our patients and working together to explore differences and negotiate to achieve desired goals of patient promoting overall wellbeing
common ground
emotional arousal about health behaviour positive or negative
dramatic relief
self-reappraisal to realize that healthy behaviour is part of who they want to be
self re-evaluation
social reappraisal to realize how unhealthy behaviours affects others
environmental reevaluation
environmental opportunities that exist to show society is supportive of health behaviours
social liberation
commitment to change based on belief that achievement of health behaviour is possible
self liberation
finding supportive relationships that encourage desired change
helping relationships
substituting healthy behaviours and thoughts for unhealthy behaviours
counter conditioning
rewarding positive behaviour and decreasing rewards that come from negative behaviours
reinforcement management
ongoing education about cultural diversity and emerging practices in PC
cultural awarness
understanding and respecting cultural differences and using that understanding to guide clinical interactions and treatments
cultural competency
a lifelong process of self reflection and self critique, acknowledging and addressing one’s own biases and limitations
cultural humility
a framework designed to help individuals and organizations understand their level of cultural awareness and responsiveness
cultural competence continuum
no overt intention to cause harm but dominant group beliefs favoured other cultures less capable or valid
cultural incapacity
attitudes policies and practices that are actively harmful
view other cultures as inferior
cultural destructiveness
all people are the same
culture does not matter
what works for dominant culture will work for everyone
cultural blindness
awareness of differences and recognition that improvement efforts are inconsistent or superficial
- tokenism
cultural pre competence
unconscious attitude or stereotype that affects understanding actions & decisions
implicit bias
theory and practice of education and teaching
the art of science and teaching
pedagogy
emphasizes the importance of teachers understanding their own biases and cultural backgrounds of students
culturally relevant pedagogy
scale that assigns Life change unit score to each event
social readjustment rating scale (SRRS)
death of spouse is highest at 100
individuals belief about the extent to which they have control over events affecting their lives
locus of control
belief that one can manage their own life
internal locus of control
belief that external forces dictate life’s outcomes
external locus of control
understanding that external factors sometimes influence situations can help prevent burnout
healthy realism
person authorized to make health care decisions on behalf of an individual who is unable to make those decisions themselves due to incapacity or illness. They act in best interest of patients considering previously expressed wishes values and beliefs
substitute ecision maker
rights of patient to make own decisions regarding health care
patient autonomy
psychological defense mechanism where individual refuses to accept reality or facts about a situation that may be uncomfortable or distressing
denial AKA defensive retreat
assess the emotional and social consequences of hearing impairment in older adults
Hearing handicap inventory for elderly (HHIE)
designed for adults under 65 to assess the emotional and social consequences of hearing impairment
hearing handicap inventory for adults (HHIA)
assessment questionnaire allowing clinician to document clients goals/needs and measure improvement in hearing ability
COSI
used by teachers to identify children with hearing difficulties affecting academic performance
Screening instrument for targeting educational risk (SIFTER)
assess the impact of tinnitus on daily life
ranges from mild to catestrophic
tinnitus handicap questionnaire
benefits of hearing aid across different listening situations
abbreviated profile on hearing aid benefit (APHAB)
form of discrimination based on age
ageism
Most common type of dementia characterized by memory loss and cognitive decline
alzihemers
caused by impaired blood flow to brain often happens after strokes
vascular dementia
dementia inolving abnormal protein deposits in brain affecting movement and cognition
lewy body
dementia that impacts personality behaviour and language
frontotemporal
happiness chemical which drives motivation pleasure and reinforces rewarding behaviours
dopamine
happiness chemical known as love hormone, related to bonding, social connection and physical affection
oxytocin
happiness chemical linked to mood regulation, self esteem, pride
serotonin
natural pain reliever think runners high
endorphins
arises when professionals experience emotional exhaustion due to continuous empathetic engagement with clients distress or trauma
empathy fatigue
AKA compassion fatigue or secondary trauma stress
characterized by a sense of being overwhelmed and emotionally drained often leading to reduced capacity for empathy and increase emotional distance
emotional drain
difficulty feeling emotions or connecting with clients on emotional level
emotional numbness
develop a negative outlook on ones work and distance self from client
cynism and detachment.
practice of being fully present and engaged in current moment
mindfulness
