List A

Question 1

5A’s

Answer 1

(Patient willing to change)
Ask, Advise, Assess, Assist, Arrange.

Question 2

5R’s

Answer 2

(Patient not willing)
Relevance, Risks, Rewards, Roadblocks, Repetition.

Question 3

4E’s

Answer 3

Engage, Empathize, Educate, Enlist.

Question 4

Funnel Principle

Answer 4

• First ask open ended questions
• Then semi-open questions
• Then close ended questions

Question 5

Sandwich method

Answer 5

• State your argument
• Mention the counter
• Bring up argument again

Question 6

Rational Persuasion

Answer 6

Persuading patient using statistics and facts

Question 7

Emotional Persuasion

Answer 7

Persuade patient emotionally. Usually more effective

Question 8

Blind group technique

Answer 8

Make a patient feel like they are part of a social group or community

Question 9

Behavior change Model

Answer 9

• Pre-Contemplation
• Contemplation
• Preparation
• Action
• Maintenance
• Relapse

Question 10

Motivational Interviewing

Answer 10

• Engaging
• Focusing
• Evoking
• Planning

Question 11

Contrast effect

Answer 11

You’ve done it before, why wouldn’t you be able to do it again?

Question 12

Double bind

Answer 12

Something good with something bad.
“You want to be a good student but not pay attention in class?”

Question 13

Teach back technique

Answer 13

Have patient paraphrase information

Question 14

Health literacy

Answer 14

The ability to obtain, understand and evaluate information, as well as apply it in their own life

Question 15

What is suggestion?

Answer 15

A message that is involuntarily accepted and followed by patient

Question 16

Yes-set

Answer 16

Asking questions which the patient will agree with

Question 17

Define Culture

Answer 17

A common set of values, tradition, beliefs, behaviors and forms of communication

Question 18

Cultural competence

Answer 18

Ability of establishing a relationship with patients of different cultures and communicate effectively