Line G

Question 1

Complaints against an employer for unpaid wages must be made in writing to

1) the union
2) the federal government
3) the Employment Standards Branch
4) an MLA

Answer 1

the Employment Standards Branch

Question 2

Which of the following statements is true?

1) Employers must supply, clean and maintain special apparel at no charge if they require employees to wear it on the job.
2) Employees must supply their own special apparel if it is required on the job.
3) Employees are required to maintain and clean their own special apparel, provided it are supplied free of charge by the employer.
4) Uniforms are required by all employers

Answer 2

Employers must supply, clean and maintain special apparel at no charge if they require employees to wear it on the job.

Question 3

Which law sets out the minimum wages and conditions of employment for non-unionized workers in most British Columbia businesses?

1) Canada Labour Code
2) BC Labour Relations Code
3) BC Employment Standards Act
4) BC Human Rights Act

Answer 3

BC Employment Standards Act

Question 4

John works shifts in a repair shop. He makes $15.84 an hour. What wage plan is he on?

1) piece rate plan
2) hourly rate plan
3) salary plan
4) commission plan

Answer 4

hourly rate plan

Question 5

Pay compensation or advance notice of termination is not required if the employee

1) was temporarily laid off first
2) has been offered reasonable alternate employment and refused it
3) has worked for only six months
4) if the company goes into receivership

Answer 5

has been offered reasonable alternate employment and refused it

Question 6

Which of the following may only be deducted from an employee’s wages with the employee’s written consent?

1) Employment Insurance premiums
2) income tax
3) Canada Pension Plan contributions
4) payments to meet a credit obligation

Answer 6

payments to meet a credit obligation

Question 7

If you quit your job, how long after you quit does your employer have to pay outstanding wages?

1) immediately
2) within 48 hours
3) within 6 days
4) within 8 days

Answer 7

within 6 days

Question 8

An employee who feels she was unfairly terminated must file a complaint

1) within 48 hours of the termination
2) in writing, within 6 months of termination
3) verbally, within 6 months of termination
4) within 12 months of the alleged violation of the Act

Answer 8

In writing, within 6 months of termination

Question 9

If a worker breaks a tool on the job, the employer can deduct wages to pay for the replacement.

Answer 9

False

Question 10

Non-unionized workers are protected mainly by

1) the B.C. Labour Code
2) the Employment Standards Act
3) the Municipal Act
4) B.C. Federation of Labour

Answer 10

the Employment Standards Act

Question 11

Susan is the service manager in an equipment dealership and is paid $32,000 per year. What wage plan is she on?

1) piece rate plan
2) hourly rate plan
3) salary plan
4) commission plan

Answer 11

salary plan

Question 12

Minimum wage is defined by

1) legislation
2) the employer
3) the employee
4) the payroll department

Answer 12

legislation

Question 13

Overtime pay at time and one-half the regular pay is required by the Employment Standards Act when an employee works

1) over 11 hours in one working day
2) over 40 but not more than 48 hours in one working week
3) over 48 hours in one working week
4) on the weekend

Answer 13

over 40 but not more than 48 hours in one working week

Question 14

If a pay period is from March 18 to March 31, by what date must wages be paid?

1) March 18
2) March 31
3) April 6
4) April 8

Answer 14

April 8

Question 15

If an employee is fired, when must all wages and vacation pay be paid?

1) immediately
2) within 48 hours
3) within 6 days
4) within 8 days

Answer 15

immediately

Question 16

The Canada Labour Code protects employees who work for

1) a local construction company
2) an interprovincial trucking firm
3) a mining company located solely within British Columbia
4) BC Ferries

Answer 16

an interprovincial trucking firm

Question 17

An employee’s earnings before payroll deductions are called

1) wages
2) net earnings
3) salaries
4) gross earnings

Answer 17

gross earnings

Question 18

If you are paid by a commission plan then

1) you are paid by the hour
2) you receive a monthly salary
3) you are paid bi-monthly
4) your earnings are based on a stated percentage of your sales or the services that you have completed

Answer 18

your earnings are based on a stated percentage of your sales or the services that you have completed

Question 19

If a pay period is from June 30 to July 13, by what date does the Employment Standards Act require that wages be paid?

1) July 13
2) July 15
3) July 21
4) July 31

Answer 19

July 21

Question 20

An employee who has worked for an employer for six years is fired because of theft of company equipment. What compensation is required under the Employment Standards Act?

1) none
2) 1 weeks pay
3) 2 weeks pay
4) 6 weeks pay

Answer 20

none

Question 21

Which of the following is permitted while a collective agreement is in place?

1) lockouts
2) strikes
3) individual deals between employers and employees in the bargaining unit
4) grievance

Answer 21

grievance

Question 22

Collective bargaining is

1) a method of reaching agreement on terms of employment by direct negotiation
between employer and union

2) a method of settling a labour management dispute by having a third party make a
decision

3) binding on both parties
4) a disagreement over the interpretation of a provision in a collective agreement

Answer 22

a method of reaching agreement on terms of employment by direct negotiation
between employer and union

Question 23

The term of a collective agreement, by law, must be at least

1) six months
2) three years
3) one year
4) two years

Answer 23

one year

Question 24

A strike vote must be

1) held in the union hall
2) government supervised
3) held within seventy-two hours of a dispute
4) conducted by mail

Answer 24

government supervised

Question 25

How much notice must be given by the union to the employer before engaging in a strike?

1) 24 hours
2) 36 hours
3) 48 hours
4) 72 hours

Answer 25

72 hours

Question 26

After a favourable vote, a strike or lockout can be called at any time ____________ following the vote

1) after seventy-two hours
2) after one week
3) during the month
4) during the three months

Answer 26

during the three months

Question 27

The restriction by an employer of work that would normally be available for employees is called a

1) grievance
2) lockout
3) strike
4) contract

Answer 27

lockout

Question 28

An agreement between a union and an employer that sets out, in writing, the terms and conditions of employment is

1) a collective agreement
2) an individual employment contract
3) the result of compulsory arbitration
4) essential in all firms regardless of their nature

Answer 28

a collective agreement

Question 29

Ratifying an agreement is

1) getting approval from union headquarters for the terms of the agreement
2) getting approval from top management for the terms
3) getting agreement from the union membership for the terms
4) both a. and c.
5) both b. and c.

Answer 29

both b. and c.

Question 30

The Labour Relations Board is set up to

1) administer the regulations of the Labour Code
2) guard against the certification of unions that do not represent the workers
3) make certain employer’s rights are upheld
4) encourage workers to join unions

Answer 30

administer the regulations of the Labour Code

Question 31

“Bargaining in good faith” means

1) the union threatens strike action
2) the company threatens a lockout
3) union members vote for a strike
4) both sides make reasonable effort and are prepared to compromise in order to reach an agreement

Answer 31

both sides make reasonable effort and are prepared to compromise in order to reach an agreement

Question 32

Which of the following is permitted while a collective agreement is in place?

1) grievance
2) lockouts
3) strikes
4) individual deals between employers and employees in the bargaining unit

Answer 32

grievance

Question 33

Those who are unable to work because of illness, injury or quarantine, are eligible for sickness benefits

1) if they have worked at least 910 hours during the last 52 weeks
2) for the duration of the illness up to a maximum of 15 weeks
3) only if they have not claimed maternity or parental benefits
4) without a medical doctor’s certificate

Answer 33

for the duration of the illness up to a maximum of 15 weeks

Question 34

To qualify for regular Employment benefits you must have

1) worked at least the minimum hours required in your region during the last 52 weeks
2) worked full-time for at least 26 weeks
3) earned under $39,000 in the year
4) been fired from your last position

Answer 34

worked at least the minimum hours required in your region during the last 52 weeks

Question 35

If you have entered the work force for the first time or re-entered after an absence of two years, what is the minimum number of hours you must have worked in order to be eligible to receive Employment Insurance benefits?

1) 420 hours
2) 630 hours
3) 700 hours
4) 910 hours

Answer 35

910 hours

Question 36

How many weeks of sickness benefits may you receive?

1) 10 weeks
2) 15 weeks
3) 30 weeks
4) Up to 45 weeks

Answer 36

15 weeks

Question 37

Who is eligible for maternity benefits?

1) the natural mother
2) either the mother or father
3) both the mother and father
4) adoptive parents

Answer 37

the natural mother

Question 38

How long may you receive benefits?

1) for as many hours as you have worked
2) up to 52 weeks
3) between 14 and 45 weeks
4) no more than 12 weeks

Answer 38

between 14 and 45 weeks

Question 39

The maximum amount of time you can collect benefits is

1) two years
2) one year
3) fifty weeks
4) six months

Answer 39

fifty weeks

Question 40

What is the maximum number of weeks of benefits you may receive if sickness, parental and maternity benefits are combined?

1) 10 weeks
2) 15 weeks
3) 30 weeks
4) 40 weeks

Answer 40

30 weeks

Question 41

If you worked 40 hours in one week and 60 hours in the next week, how many of these hours would be credited to the Employment Insurance System?

1) 40 hours
2) 80 hours
3) 100 hours
4) 114.5 hours

Answer 41

100 hours

Question 42

The document that tells the Employment Insurance Commission how long an employee has worked for one employer and how much was earned at the time the employee was terminated is called

1) job search record
2) notice of disentitlement
3) record of employment
4) report card

Answer 42

record of employment

Question 43

Those entering the workforce for the first time or re-entrants require at least ____ hours of employment during the last 52 weeks

1) 420
2) 600
3) 700
4) 910

Answer 43

910

Question 44

Which of the following statements is true?

1) A natural mother may claim both maternity and parental benefits, but must serve a waiting period of two weeks for each type of leave.
2) If parents decide to split parental leave, each must serve a waiting period.
3) There is no waiting period required for maternity or parental benefits.
4) Maternity leave may only be collected within 17 weeks of the actual week of confinement.

Answer 44

If parents decide to split parental leave, each must serve a waiting period.

Question 45

If you are laid off, the waiting period for Employment Insurance is

1) 3 days
2) 1 week
3) 2 weeks
4) 3 weeks

Answer 45

2 weeks

Question 46

If you have lost your job and have not been able to find work, what are the two main requirements to qualify for Employment Insurance benefits?

1) you have contributed to the EI plan; you have dependents
2) you have earned at least a certain minimum amount; you have worked for at least 52 weeks
3) you have contributed to the EI plan; you worked at least the minimum hours of work required in your region
4) you have no previous claims; you how a low income

Answer 46

you have contributed to the EI plan; you worked at least the minimum hours of work required in your region

Question 47

If a supervisor has heard rumours that an employee is being harassed

1) action is not needed until the employee complains
2) action is not needed if the harasser is a customer
3) the problem should be investigated as soon as possible
4) the supervisor should confront the suspected harasser

Answer 47

the problem should be investigated as soon as possible

Question 48

Which of the following questions could appropriately be asked in an interview for tradesperson?

1) How old are you?
2) Do you have a First Aid Certificate?
3) Are you planning to have more children?
4) Where were you born?

Answer 48

Do you have a First Aid Certificate?

Question 49

Is the following question permitted to be asked in a job interview:
Are you planning to have more children?

1) permitted
2) not permitted

Answer 49

not permitted

Question 50

Employees

1) should expect to be the butt of practical jokes and teasing when they first start a job
2) are expected to figure out the standards required for each job
3) should have a sense of humour and tolerate racist and sexist jokes
4) are entitled to work in an environment free from discrimination and harassment

Answer 50

are entitled to work in an environment free from discrimination and harassment

Question 51

Employers have the right to

1) select the best qualified person for the job
2) give preference to people from the same ethnic group as they belong to
3) fire a person who does not have the “right look” for their restaurant
4) pay different wage scales to men and women performing the same job

Answer 51

select the best qualified person for the job

Question 52

Is the following question permitted to be asked in a job interview:
When did your family come to Canada?

1) permitted
2) not permitted

Answer 52

not permitted

Question 53

Employers are responsible for any harassment by

1) supervisors and managers in the company during opening hours
2) their employees outside of regular working hours
3) supervisors, coworkers or customers that occurs in the workplace
4) their staff once they have received a complaint

Answer 53

supervisors, coworkers or customers that occurs in the workplace

Question 54

Is the following question permitted to be asked in a job interview:
Are you willing to work rotating shifts?

1) permitted
2) not permitted

Answer 54

permitted

Question 55

Although there are a few exceptions, a complaint must be filed with the Human Rights Council

1) within six months of the discrimination
2) no longer than 3 months after the harassment began
3) while you are still employed in the same company
4) within 12 months of the discrimination

Answer 55

within six months of the discrimination

Question 56

The Human Rights Act protects workers in ____________________ from discrimination in employment.
Question 2 options:

1) federally regulated businesses
2) federal government positions
3) Canadian military bases
4) most British Columbia businesses

Answer 56

most British Columbia businesses

Question 57

Which of the following persons is not legally entitled to work in Canada?

1) a Canadian citizen
2) a landed immigrant
3) a refugee holding a valid work permit
4) a foreign student studying at a Canadian college

Answer 57

a foreign student studying at a Canadian college

Question 58

Is the following question permitted to be asked in a job interview:
What experience do you have in working on logging equipment?

1) permitted
2) not permitted

Answer 58

permitted

Question 59

A qualified female applicant for a job at a construction site for a provincial government building was told by the contractor that she would not be hired because she was a woman. To whom would she complain about this discrimination?

1) The Labour Relations Board
2) The Canadian Human Rights Commission
3) The B.C. Council of Human Rights
4) The Employment Standards Branch

Answer 59

The B.C. Council of Human Rights

Question 60

If a co-worker says he or she has been sexually harassed, you should

1) advise the person to ignore it
2) dismiss it as friendliness and flirtation
3) be supportive and advise contacting the union or Human Rights
4) walk away since you might become too involved in the situation

Answer 60

be supportive and advise contacting the union or Human Rights

Question 61

Is the following question permitted to be asked in a job interview:
Have you completed Entry Level Training in Heavy Duty Mechanics?

1) permitted
2) not permitted

Answer 61

permitted

Question 62

A business enterprise that is owned and operated by two or more people who are personally liable for its debts is a

1) cooperative
2) partnership
3) sole proprietorship
4) corporation

Answer 62

partnership

Question 63

If the primary means of earning a profit is by selling the skills of the members of the firm, that business is

1) service oriented
2) product oriented
3) a wholesaler
4) a retailer

Answer 63

service oriented

Question 64

A business firm that allows each member only one vote at members meetings regardless of that member’s investment is a

1) cooperative
2) crown corporation
3) partnership
4) monopoly

Answer 64

cooperative

Question 65

A disadvantage of a sole proprietorship is

1) profits must be shared by others
2) possible double taxation
3) more expensive to organize
4) personally liable for business debts

Answer 65

personally liable for business debts

Question 66

One decided advantage of the corporate form of a business enterprise is

1) no need to share profits
2) m of a company can buy goods and services more cheaply
3) has a limited liability – creditors cannot take personal assets to satisfy claims
4) is inexpensive to set up as a business

Answer 66

has a limited liability – creditors cannot take personal assets to satisfy claims

Question 67

A business enterprise that is owned and operated by two or more people who are personally liable for its debts is a

1) cooperative
2) partnership
3) sole proprietorship
4) corporation

Answer 67

partnership

Question 68

A business which depends on selling goods for its existence is referred to as

1) service oriented
2) a professional association
3) product oriented
4) a research firm

Answer 68

product oriented

Question 69

A limited partner

1) cannot take part in the management of the business
2) is not liable for business debts
3) takes part in the management of the company
4) has unlimited personal liability for business debt

Answer 69

cannot take part in the management of the business

Question 70

A business enterprise whose name does not include words like “limited”, “Ltd.”, and “Inc.”, which is owned and operated by two or more people is a

1) cooperative
2) partnership
3) sole proprietorship
4) non-profit organization

Answer 70

partnership

Question 71

The local drug store would be a business that is

1) service oriented
2) product oriented
3) a producer
4) a non-profit organization

Answer 71

product oriented

Question 72

A private corporation

1) is allowed to sell it share to the general public
2) has its shares traded on the stock exchange
3) is owned by one or more shareholders
4) is required to make their annual report public

Answer 72

is owned by one or more shareholders

Question 73

Automotive shops are usually

1) non‑profit businesses
2) both service and product oriented
3) manufacturers
4) service oriented only

Answer 73

both service and product oriented

Question 74

A neighbourhood electrical repair shop would be

1) service-oriented
2) a wholesale concern
3) a non-profit organization
4) a manufacturing concern

Answer 74

service-oriented

Question 75

A business that buys from one firm and sells to another is a

1) retailer
2) service organization
3) manufacturer
4) wholesaler

Answer 75

wholesaler

Question 76

Telus is an example of

1) private corporation
2) non-profit
3) monopoly
4) a product-oriented business

Answer 76

monopoly

Question 77

Cooperatives are a type of business that

1) is financed by the government
2) is controlled by the provincial government
3) generally provide goods or services to their membership at a lower price than is normally charged
4) are Canadian owned

Answer 77

generally provide goods or services to their membership at a lower price than is normally charged

Question 78

Craft union represent workers

1) who work for a single employer on one site
2) from many different lines of work in a single industry
3) in a specific geographical area
4) from a specific trade or line of work

Answer 78

from a specific trade or line of work

Question 79

In B.C., union concerns are represented before the provincial legislature by the

1) Canadian Labour Congress
2) B.C. Federation of Labour
3) labour council
4) union local

Answer 79

B.C. Federation of Labour

Question 80

The member of the local union who is elected by the membership to handle grievances and help enforce the provisions of the Collective Agreement is the

1) shop steward
2) union president
3) secretary of the union
4) union executive

Answer 80

shop steward

Question 81

If there is no payroll deduction for union dues, union dues will be collected by

1) your supervisor
2) your shop steward
3) a secretary
4) the lead hand

Answer 81

your shop steward

Question 82

Your most direct contact with your union will be your_________ .

1) president
2) secretary treasurer
3) affiliate
4) shop steward

Answer 82

shop steward

Question 83

Union officers are

1) elected by the union membership
2) appointed by the government
3) appointed by the CLC
4) appointed by the B.C. Federation of Labour

Answer 83

elected by the union membership

Question 84

A union that represents workers doing many different jobs is

1) a federation of labour
2) a craft union
3) an industrial union
4) a district labour council

Answer 84

an industrial union

Question 85

The United Steel Workers of America is an example of

1) a national union
2) a local union
3) an international union
4) a craft union

Answer 85

an international union

Question 86

The amount each member of a union pays in dues is decided upon by the

1) union executive
2) shop steward
3) trustees
4) membership

Answer 86

membership

Question 87

Unions are financed by

1) the provincial government
2) the federal government
3) union dues
4) industry

Answer 87

union dues

Question 88

The largest of the Canadian union affiliations which was established so that unions could work together toward common objectives and toward solving common problems is

1) Canadian Union of Public Employees
2) B.C. Federation of Unions
3) Canadian Labour Congress
4) United Mine Workers

Answer 88

Canadian Labour Congress

Question 89

The International Union of Electrical Workers, IBEW, is an example of

1) a trade union
2) a local union
3) an industrial union

Answer 89

a trade union

Question 90

The amount each member of a union pays in dues is decided upon by the union executive.

Answer 90

False

Question 91

Most municipal employees and non-teaching staff of schools, colleges and universities are represented by

1) their M.L.A.
2) the Canadian Union of Public Employees (CUPE)
3) a craft union
4) an international union

Answer 91

the Canadian Union of Public Employees (CUPE)

Question 92

The following union affiliation acts as the principal representative for its affiliates before Parliament and the Federal Cabinet.

1) Canadian Union of Public Employees
2) Pulp and Paper Workers of Canada
3) International Woodworkers Association
4) Canadian Labour Congress

Answer 92

Canadian Labour Congress

Question 93

Local unions affiliate to a_____________________ to work on common objectives.

1) convention
2) trade union
3) labour council
4) provincial government

Answer 93

labour council

Question 94

A business’s reputation for reliability, efficiency and competence is gained mostly through

1) advertising
2) sales promotion
3) personal contact
4) public relations

Answer 94

personal contact

Question 95

Overall trends in sales, costs and profits should be closely monitored by

1) the business’s bookkeeper
2) a tax consultant
3) a lawyer
4) a small business owner

Answer 95

a small business owner

Question 96

A new small business can be expected to

1) earn a large profit immediately
2) require long, hard work by its owner(s)
3) take over a large share of the established market
4) function without planning

Answer 96

require long, hard work by its owner(s)

Question 97

A market survey

1) is not required if you know your community
2) costs several thousand dollars
3) can only be prepared by professionals
4) can be based on information available locally or through Statistics Canada

Answer 97

can be based on information available locally or through Statistics Canada

Question 98

If you are starting your own business, you should

1) extend credit freely
2) have an open credit policy
3) not worry about customers credit references
4) be careful about extending credit and keep an eye on your receivables

Answer 98

be careful about extending credit and keep an eye on your receivables

Question 99

The overall “road map” for a proposed business is called

1) business plan
2) balance sheet
3) production plan
4) market survey

Answer 99

business plan

Question 100

Loan interest rates and services for small businesses

1) are regulated by the federal government
2) vary among financial institutions
3) are always arranged by an accountant
4) are regulated by the provincial government

Answer 100

vary among financial institutions

Question 101

A large national or international firm that sells the right to use its name and symbols in certain geographical areas is called a

1) leasing firm
2) supplier
3) franchizer
4) financial institution

Answer 101

franchizer

Question 102

You should phone any customer with a receivables account older than

1) 60 days
2) 40 days
3) 15 days
4) 10 days

Answer 102

60 days

Question 103

If you accept credit card payments in your small business

1) you will always be guaranteed payment
2) you will be charged a percentage of credit card sales by the credit card company
3) you will save money since there will be no extra cost to your company
4) you won’t have any extra record keeping

Answer 103

you will be charged a percentage of credit card sales by the credit card company

Question 104

As a business owner, it is to your advantage to bill

1) once a month
2) every 40 days
3) as quickly as possible
4) within 10 days

Answer 104

as quickly as possible

Question 105

The money owed to a business is called

1) receivables
2) payables
3) cash flow
4) overhead

Answer 105

receivables

Question 106

The form of business ownership which is subject to the fewest legal restrictions is

1) a sole proprietorship
2) a general partnership
3) a limited partnership
4) an incorporated company

Answer 106

a sole proprietorship

Question 107

If your proposed business is product-oriented, you will have considerable

1) inventory expenses
2) employee expenses
3) revenue
4) cost benefits

Answer 107

inventory expenses

Question 108

One of the best and cheapest forms of advertising is

1) radio advertising
2) special promotions
3) business cards
4) television advertising

Answer 108

business cards

Question 109

In order to be successful in meeting your goals, your goal must be something you really want for yourself.

Answer 109

True

Question 110

A barrier to achieving a goal might be

1) a supportive spouse
2) prior successes in meeting goals
3) a bank loan that you have to pay off
4) help from friends or family

Answer 110

a bank loan that you have to pay off

Question 111

When you develop action plans, you should

1) plan to achieve some steps each week and month
2) plan large steps, which take a year or more to complete

3) avoid setting timelines, so that you don’t get discouraged when you fail to meet
them

4) plan to give yourself rewards whether or not you complete your steps

Answer 111

plan to achieve some steps each week and month

Question 112

A mentor is a

1) fictional character
2) person who tells you what to do and how to do it
3) person who acts as a coach and advisor
4) supervisor who pushes you into a new job

Answer 112

person who acts as a coach and advisor

Question 113

A strength related to achieving a goal might be

1) related skills and experience
2) a belief that you might fail
3) lack of money
4) a friend who thinks trying is a waste of time

Answer 113

related skills and experience

Question 114

When planning to achieve a goal, you should avoid thinking about the barriers you will face as you might become discouraged.

Answer 114

False

Question 115

If you have a setback in reaching a goal, you should

1) get disheartened and stop trying to reach it
2) review your action plan and adjust it as needed
3) set a less ambitious goal
4) plan for a new, more ambitious goal

Answer 115

review your action plan and adjust it as needed

Question 116

You should apply for as many jobs as possible when looking for work, without considering whether they meet your interests.

Answer 116

False

Question 117

When identifying your skills and experience, you should

1) say you have skills in an area even when you have no practical experience in it
2) describe your accomplishments briefly and honestly
3) include only skills that you were paid for
4) include all skills you possess, even though they are not relevant to the job

Answer 117

describe your accomplishments briefly and honestly

Question 118

A skills inventory lists only those skills learned in paid employment.

Answer 118

False

Question 119

Which of the following should NOT be included in your resume?

1) full name and address
2) employment objective
3) age and marital status
4) education

Answer 119

age and marital status

Question 120

Which type of resume would be most suitable if your previous job titles are not an accurate reflection of the type of work you did?

1) chronological
2) psychological
3) analytical
4) functional

Answer 120

functional

Question 121

What are transferable skills?

1) skills in transferring things or people from one place to another
2) customer service skills
3) skills learned on the job
4) skills learned in one setting that you can apply in another

Answer 121

skills learned in one setting that you can apply in another

Question 122

What is the hidden job market?

1) help wanted advertisements with no company name, just a box number
2) job postings in a newsletter or bulletin board
3) jobs that are filled without being advertised
4) jobs in the hidden economy (black market)

Answer 122

jobs that are filled without being advertised

Question 123

Which of the following categories in the job advertisements might contain ads for tradespeople?

1) clerical
2) hotel and restaurant
3) general
4) accounting

Answer 123

general

Question 124

What is the invisible job market?

1) jobs that are found by contacting employers directly, or using personal and business contacts
2) jobs that posted on the Internet
3) jobs that are advertised through ad, postings or an employment agency
4) jobs that are found through government employment programs

Answer 124

jobs that are found by contacting employers directly, or using personal and business contacts

Question 125

When you go to an information interview, you should

1) go as you are, because this is not a formal interview
2) treat the meeting as though it were a job interview
3) leave your resume behind so that the contact does not feel pressured
4) go without prepared questions so that the conversation can go in the direction the contact wishes

Answer 125

treat the meeting as though it were a job interview

Question 126

The primary purpose of information interviews are used to

1) get job leads
2) get dates
3) find out whether you want to work as a carpenter
4) find out whether your qualifications are sufficient

Answer 126

get job leads

Question 127

Why should you check the newspapers for job advertisements even though you plan to make direct contact with employers?

1) the majority of jobs are filled through job advertisements
2) employers will not be impressed if you are unaware of their advertisement
3) employers check on what their competitors are doing by checking the ads
4) you will find out what type of applicants are looking for work

Answer 127

employers will not be impressed if you are unaware of their advertisement

Question 128

When exploring job leads, what should you do if you can’t reach a contact you don’t know?

1) Leave a message.
2) Keep phoning until they are in
3) Ask for a home telephone number.
4) Give up

Answer 128

Keep phoning until they are in

Question 129

What is an information interview?

1) a waste of time
2) a way of accessing the visible job market
3) the process of exploring job leads
4) an interview to gather information about your skills

Answer 129

a way of accessing the visible job market

Question 130

If you are just dropping off a resume and do not intend to see the person doing the hiring, you should wear clothes suitable for an interview.

Answer 130

True

Question 131

What percentage of jobs are advertised?

1) 10%
2) 20%
3) 80%
4) 90%

Answer 131

20%

Question 132

What should you do before using a service advertised on a web page?

1) Send in your resume to the company.
2) Check to see whether there is a charge for the service.
3) Check out the links from that page.
4) Check how frequently the page is updated

Answer 132

Check to see whether there is a charge for the service.

Question 133

If a job contact is unwilling to meet with you, you should

1) be persistent and keep phoning back.
2) thank them for their time.
3) ask whether they can suggest other companies you could call.
4) hang up the telephone.

Answer 133

ask whether they can suggest other companies you could call.

Question 134

If you had a very difficult boss in a previous job and left due to the stress of working with that person, what should you write when asked your reason for leaving the job?

1) did not like my boss
2) personal or family reasons
3) found job too stressful
4) left to pursue other opportunities

Answer 134

left to pursue other opportunities

Question 135

The date of termination from a job is

1) the date you began the job
2) the date you were fired from the job
3) the date you left the job
4) the date you gave notice of resigning

Answer 135

the date you left the job

Question 136

A cover letter

1) replaces a resume when responding to a job advertisement
2) is sent only when applying for a job by mail
3) acts as an introduction and encourages the reader to read your resume
4) is used when you are applying in person

Answer 136

acts as an introduction and encourages the reader to read your resume

Question 137

If there are sections on an application form that do not apply to you, you should

1) leave the section blank
2) cross out the question
3) write N/A in the answer space
4) write Why are you asking in the answer space?

Answer 137

write N/A in the answer space

Question 138

When completing your work history, you should record your present and previous jobs in

1) chronological order
2) reverse chronological order
3) in order of relevance to the job being applied for (from most relevant to least)
4) in order of relevance to the job being applied for (from least relevant to most)

Answer 138

reverse chronological order

Question 139

If you are responding to a posting or newspaper ad, the opening to your cover letter should

1) ask for a meeting to discuss how you could benefit the company
2) mention briefly your qualifications
3) mention the salary range you expect to receive
4) give the specific details of the job or posting

Answer 139

give the specific details of the job or posting

Question 140

The purpose of an interview is to

1) determine the individual’s personal suitability for the job
2) narrow down to the list of candidates from 50 or more to a few key individuals
3) find out whether the person has the minimum qualifications for the job
4) explain your philosophy of supervision to the candidates

Answer 140

determine the individual’s personal suitability for the job

Question 141

When participating in an interview, a good approach is to

1) exaggerate your accomplishments so the interviewer knows you can do the job
2) boast about your ability to handle stress and high pressure
3) take full credit for the successes of previous restaurants you have worked for
4) answer questions clearly, specifically and honestly

Answer 141

answer questions clearly, specifically and honestly

Question 142

If you were asked by a job interviewer about your future plans, what would be a good answer?

1) I’m just looking for a well-paying job to finance my trip to Fiji next year.
2) My long term goal is to start my own repair business, and I want to learn all I can about the trade before I make that move.
3) Well, it depends on what happens with my wife and family during the next year.
4) I would like to take over this company and really show you how it should be run.

Answer 142

My long term goal is to start my own repair business, and I want to learn all I can about the trade before I make that move.

Question 143

When choosing a reference, you should choose

1) a close relative who has known you well all your life
2) a previous employer who knows your work and has a favourable opinion of you
3) your most recent employer
4) a personal friend or roommate

Answer 143

a previous employer who knows your work and has a favourable opinion of you

Question 144

If you were fired from a previous job, what would be a good answer when asked about that job in an interview?

1) My boss in that job was a real jerk. I couldn’t have done anything right for that woman.
2) It wasn’t my fault. I took the fall for another guy who had stolen some equipment.
3) I was just a kid then. You know how kids are.
4) I had some personal problems, but I’ve taken charge of my life since then and it won’t happen again.

Answer 144

I had some personal problems, but I’ve taken charge of my life since then and it won’t happen again.

Question 145

If you were asked to identify your weaknesses, you should

1) mention a shortcoming in a way that is not damaging
2) not admit to having any
3) mention only those things about yourself which are difficult to change
4) mention a strength instead

Answer 145

mention a shortcoming in a way that is not damaging

Question 146

Which of the following would be an appropriate question for you to ask in an interview?

1) How soon after I start can I take my first holidays?
2) How soon do I get to be in charge of the shop?
3) If I do a good job, what are the chances for promotion?
4) Why do you not have a group life insurance policy for employees?

Answer 146

If I do a good job, what are the chances for promotion?