LG 3

Question 1

4 types of communication

Answer 1

Face to face
Body language
Writing
Visualization

Question 2

10 ways to become effective listener

Answer 2

1 Speak no more
2 Make sure you are ready to listen
3 Reassure the speaker
4 Keep your biases to yourself
5 Take note of the tone
6 Empathize
7 Be tolerant
8 Eliminate all commotion
9 Listen for concepts rather than simply words
10 keep an eye for non verbal cues

Question 3

8 tips for good body language

Answer 3

1 Posture
2 Occupy space
3 Lean
4 Arms
5 Hands
6 Handshake
7 eye contact
8 Affirmative movements