Lesson 6 Flashcards
Persuasion
How we interact each other and shape our discussions. It is convincing someone to change their entire belief system and actions
- Intention-based and dependent on our emotional state
Routes of persuasion
- Central
- Peripheral
Central Route
- Involves thought and deliberate processing of messages
- Focus on strength and logic of arguments, when motivated and able to engage with topic
- Strong arguments = attitude change
Peripheral Route
- Occurs when ppl are unmotivated or unable to process message thoroughly
- Influenced by supernatural cues (ex., attractiveness, authority, emotional appeal)
- Changes are temporary
Characteristics of effective persuasion
- Message requirements
- Mental shortcuts
Message requirements
Must capture attention, be understood and come from a creditable source
- As well, believed, remembered and lead to action
Mental shortcuts
- Heuristics
- cognitive shortcuts that simplify decision-making and influence persuasive outcomes
Types of Human argumentation technique
- Green-ability
- Word management
- Body language
Green-ability
Art of arguing without appearing confrontational
Word management
- Replace the word “but” with “and” to foster agreement
- Ask questions in moderate opinions and encourage dialogue
Sentence structure factors
- Invoke strong emotions, utilize clear logic and appeal to audience values
- Tailoring messages to audience’s need and context
- Direct and confident delivery
- Different context’s (social media, face-to-face)
- Do not persuade them directly
Body language
- Nodding and showing interest during disagreement
- Direct eye contact
Sleeper effect in communication
- delayed impact where a message becomes more persuasive over time, despite initial skepticism about its source
- remember message then credibility of source, influencing belief later
Psychology in communications
- Creditability
- Authority
AUDIENCE ENGAGEMENT RELIES ON VALUES AND PRIOR BELIEFS
Creditability
Arises from perceived expertise and trustworthiness
- feature creditable figures (ex., dentist in toothpaste commercials)