Lesson 6 Flashcards

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1
Q

Persuasion

A

How we interact each other and shape our discussions. It is convincing someone to change their entire belief system and actions

  • Intention-based and dependent on our emotional state
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2
Q

Routes of persuasion

A
  1. Central
  2. Peripheral
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3
Q

Central Route

A
  1. Involves thought and deliberate processing of messages
  2. Focus on strength and logic of arguments, when motivated and able to engage with topic
  3. Strong arguments = attitude change
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4
Q

Peripheral Route

A
  1. Occurs when ppl are unmotivated or unable to process message thoroughly
  2. Influenced by supernatural cues (ex., attractiveness, authority, emotional appeal)
  3. Changes are temporary
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5
Q

Characteristics of effective persuasion

A
  1. Message requirements
  2. Mental shortcuts
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6
Q

Message requirements

A

Must capture attention, be understood and come from a creditable source
- As well, believed, remembered and lead to action

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7
Q

Mental shortcuts

A
  1. Heuristics
    - cognitive shortcuts that simplify decision-making and influence persuasive outcomes
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8
Q

Types of Human argumentation technique

A
  1. Green-ability
  2. Word management
  3. Body language
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9
Q

Green-ability

A

Art of arguing without appearing confrontational

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10
Q

Word management

A
  1. Replace the word “but” with “and” to foster agreement
  2. Ask questions in moderate opinions and encourage dialogue
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11
Q

Sentence structure factors

A
  1. Invoke strong emotions, utilize clear logic and appeal to audience values
  2. Tailoring messages to audience’s need and context
  3. Direct and confident delivery
  4. Different context’s (social media, face-to-face)
  5. Do not persuade them directly
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12
Q

Body language

A
  1. Nodding and showing interest during disagreement
  2. Direct eye contact
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13
Q

Sleeper effect in communication

A
  • delayed impact where a message becomes more persuasive over time, despite initial skepticism about its source
  • remember message then credibility of source, influencing belief later
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14
Q

Psychology in communications

A
  1. Creditability
  2. Authority
    AUDIENCE ENGAGEMENT RELIES ON VALUES AND PRIOR BELIEFS
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15
Q

Creditability

A

Arises from perceived expertise and trustworthiness
- feature creditable figures (ex., dentist in toothpaste commercials)

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16
Q

Authority

A

People who are high importance and education
(Ex., look at the Supreme Court for law and order)

17
Q

Emotional and rational appeals

A
  1. Compelling messages that blend emotional appeals with logical arguments
    (Ex., dreams takes light)
  2. Positive emotions enhance receptiveness to persuasive messages
  3. Negative message can affect advertising
18
Q

Environment and persuasion

A
  1. Comfort and safety in the environment contribute to the effectiveness of persuasive communication
  2. Unfavourable conditions lead to less favourable responses
19
Q

Fear-based messaging

A
  • Message that emphasizes potential danger and harm, that’ll happen to individuals
  • Encourages people to make a change in lifestyle
20
Q

Types of persuasive messaging

A
  1. One-sided message
  2. Two-sided message
21
Q

One-sided

A

Present single viewpoint and can be effective for audiences that lean toward that perspective

22
Q

Two-sided messages

A

Acknowledges opposing views, which can be effective for audiences that’re undecided or have mixed feelings

23
Q

Primacy Effect

A

Info that’s presented first is more influential and memorable than info presented later

24
Q

Recency effect

A

Last piece of info presented is remembered more clearly, especially if there’s a time-gap before responding

25
Q

Factors of persuasion

A
  1. Creditability
  2. Sleeper effect
  3. Perceived Expertise
  4. Perceived trustworthiness
  5. Attractiveness & Liking
26
Q

Principles of persuasion

A
  1. Authority
  2. Liking
  3. Social proof
  4. Reciprocity
  5. Consistency
  6. Scarcity
27
Q

Extreme persuasion principles

A
  1. Communicator
  2. Message
  3. Audience
  4. Channel
28
Q

Factors of communicator

A
  1. Creditability
  2. Expertise
  3. Trustworthiness
  4. Attraction
29
Q

Factors of message

A
  1. Reason vs emotion
  2. Discrepancy
  3. 1 sided vs 2 sided
  4. Primacy vs recency
30
Q

Factors of audience

A
  1. Analytical or image-conscious
  2. Age
31
Q

Factors of audience

A
  1. Analytical or image-conscious
  2. Age
32
Q

Channel

A
  1. Active vs passive
  2. Personal vs media
33
Q

Factors of cults

A
  1. Persuasion
  2. Indoctrination techniques
  3. Psychological commitment
  4. Influences on group dynamics
34
Q

Cult persuasion

A
  1. Rituals and beliefs
  2. Isolating members from the outside world
  3. Charismatic leader, inspiring loyalty
  4. Pray on emotion and authority
35
Q

Indoctrination techniques

A
  1. Gradual commitment to encourage participation
    (Ex., have small tasks fostering sense of belonging)
  2. “Compliance breeds acceptance”
36
Q

Psychological commitment

A
  1. People who make public commitments or financial investments are more likely to be indoctrinated
  2. Create sense of obligation
  3. Internal conflict, wish to leave but feel trapped
37
Q

Influence of group dynamics

A
  1. Cult leaders abuse power and their methods lead to distrust and potential collapse of the group
  2. Not every individual is influenced by a cult
38
Q

System justification

A

Desire to maintain familiarly, leading to resistance in addressing large issues

39
Q

Inoculation theory

A

Concept of immunization applied to beliefs, where exposure to weak arguments against one’s beliefs helps build defences