Lesson 6 Flashcards
Types of Communication barriers
Sender-Oriented Barriers
- Poor Structure of Message
2.Inappropriate Medium of Communication - Noise
- Faulty Choice of Words
- Inappropriate Quantity of Information
Happens when the sender fails to properly organized the ideas in his/her message
Poor Structure of Message
When the sender fails to appreciate the distinction between spoken and written
Inappropriate Medium of Communication
Refers to sounds that impede the transmission of ideas, it can be facial expressions or bodily gestures
Noise
When the sender uses terms that are suggestive or ambiguous in meaning, blurs the true content of the sender’s message
Faulty Choice of Words
The sender reveals too little or too much information, the receiver will struggle to fill the gaps in the message
Inappropriate Quantity of Information
3 Receiver-Oriented Barriers
- Poor Retention of Ideas
- Inattentive Listening
- Tendency to Evaluate
Happens when receiver fails to remember points from the sender’s message
Poor Retention of Ideas
Happens when the receiver plays little attention or no attention at the sender’s message , receiver may be because the receiver is not interested in the messag
Inattentive Listening
Receiver judges the validity of the sender’s message even when before the sender finishes communication
Tendency to Evaluate
5 Categories of communication
- Physiological
- Environmental
- Psychological
- Social
- Cultural
These barriers including hearing problems, poor listening skills, Poor Retention and Memory and Discomfort due to Illness
Physiological
This Barriers include loud backgroun noise, highly temperature in the room
Environmental
This barrier includes emotional disturbances such as anger, jealousy and suspicion
Psychological
This Barriers include social taboos (or topics that are usually considered off-limits) and different social strata or classes to where the participants belong
Social
