Lesson 5: Support Project Team Performance

Question 1

Pareto Chart

80/20 Rule

Answer 1

https://millennialinchief.com/80-20-rule/A histogram that is used to rank causes of problems in a heirarchical format.

80% of outcomes come from 20% of the conditions for many events.

Helps teams figure out where to make the most changes.

Question 2

Maslows Hierarchy of Needs

Answer 2

Highest to Lowest
Physiological needs
Safety Needs
Love Needs
Belongingness
Esteem Needs
Self-actualization

Question 3

Quality Audit

Answer 3

Conducted to ensure that the project activities comply with the organizational and project processes, policies, and procedures.

Question 4

Quality Control

Answer 4

Focuses on assessing the project performance and ensuring that the project outputs are complete, accurate, and meet customer expectations.

Question 5

Alternative Dispute Resolution (ADR)

Answer 5

ADR) such as arbitration and mediation, is the best next step. Setting a claims resolution guideline should be done beforehand during the elaboration of the contract.

Question 6

Product Owner is

Answer 6

responsible for product backlog and placing the clearest most valuable items at the top of the product backlog.

Question 7

Scope Baseline

Answer 7

The approved version of a scope statement, WBS and is associated with the WBS dictionary.

Question 8

Gold-plating

Answer 8

Adding more features that are not included or agreed upon in the scope or product backlog in order to please the customer.

Question 9

Time Series Method

Answer 9

statistical technique used to analyze and predict future trends based on historical data points collected over regular intervals, essentially using past patterns to forecast future project performance metrics like costs, timelines, or resource usage within a project management scenario.