Lesson 5: Support Project Team Performance

Question 1

Pareto Chart

80/20 Rule

Answer 1

https://millennialinchief.com/80-20-rule/A histogram that is used to rank causes of problems in a heirarchicak format.

80% of outcomes come from 20% of the conditions for many events.

Helps teams figure out where to make the most changes.

Question 2

Maslows Hierarchy of Needs

Answer 2

Highest to Lowest
Physiological needs
Safety Needs
Love Needs
Belongingness
Esteem Needs
Self-actualization

Question 3

Quality Audit

Answer 3

Conducted to ensure that the project activities comply with the organizational and project processes, policies, and procedures.

Question 4

Quality Control

Answer 4

Focuses on assessing the project performance and ensuring that the project outputs are complete, accurate, and meet customer expectations.

Question 5

Alternative Dispute Resolution (ADR)

Answer 5

ADR) such as arbitration and mediation, is the best next step. Setting a claims resolution guideline should be done beforehand during the elaboration of the contract.

Question 6

Product Owner is

Answer 6

responsible for product backlog and placing the clearest most valable items at the top of the product backlog.