Lesson 5 Flashcards
What is the driving force behind our behavior and actions?
Emotion
Emotion plays a significant role in decision-making and how we treat others.
What differentiates emotions from feelings?
Emotions are biological experiences and responses, while feelings are the mental portrayal of those emotions.
According to Bar-On (1997), what is emotional intelligence?
An array of non-cognitive abilities, competencies, and skills that influence one’s ability to succeed in coping with environmental demands and pressures.
List the five key composites of Bar-On’s model of emotional intelligence.
- Self-perception
- Self-expression
- Interpersonal skills
- Decision making
- Stress management
What are the four branches of emotional intelligence according to Mayer, Salovey, and Caruso (2004)?
- Emotional perception and expression
- Emotional facilitation
- Emotional understanding and analysis
- Reflective emotional regulation
What is the definition of emotional regulation?
An attempt to influence emotion in oneself and in interactions with others.
According to Gross (1987), what are the two forms of emotional regulation?
- Cognitive reappraisal
- Suppression
What is cognitive reappraisal?
Evaluating the situation before making personal, subjective valuations about it.
What does suppression in emotional regulation involve?
Denial or masking of facial expressions to hide one’s current emotional state.
Name three cognitive/covert strategies used in emotional regulation.
- Experiential avoidance
- Rumination
- Acceptance
What is rumination in emotional regulation?
Focused attention on the symptoms of distress and its possible causes and consequences.
What does mindfulness emphasize in emotional regulation?
Increasing awareness of and fully accepting all emotional experiences.
True or False: Emotional intelligence (EQ) is considered less important than IQ in the workplace.
False
Employees with high EQ are said to achieve corporate success.
What are the four key clusters of emotional intelligence identified by Goleman (1998)?
- Self-awareness
- Self-management
- Social awareness
- Relationship management
What is self-awareness in emotional intelligence?
Understanding one’s emotions, strengths, and limitations.
What are common strategies employed in emotional regulation?
- Problem-solving
- Behavioral avoidance
- Expressive suppression
- Reappraisal
- Worry
What does adaptability in emotional maturity refer to?
Handling changes with flexibility and being open to new ideas.
Fill in the blank: Emotional regulation must be _______ to establish emotional efficiency and maturity.
learned
What is the role of emotional intelligence in academic settings?
Positive effects on thinking abilities during anxiety-provoking conditions, aiding students in achieving good scores.
What is the significance of empathy in emotional maturity?
Understanding other people and putting oneself in their shoes.
What does self-control in emotional maturity involve?
Managing disruptive impulses.
Define emotional perception and expression.
The ability to recognize and accurately express emotions in oneself and others.
What is emotional facilitation?
Using emotions to guide thinking and make sound judgments.
What does emotional understanding and analysis entail?
Comprehending emotional information and interpreting its meaning.
