Lesson 5

Question 1

What is management?

Answer 1

Management is an ‘art not a science’- no simple formula that can be applied

Question 2

What is the management style?

Answer 2

Behaviour and attitude of the manager

Question 3

Factors which influence the management style

Answer 3

Nature of tasks
Time
experience of employees
manager preference

Question 4

Features of the autocratic management style

Answer 4

Centralised decision making
One way top down communication
Importance placed on completing tasks efficiently and effectively
High level of control

Question 5

Features of Consultative management style

Answer 5

Decisions are made by management after discussion with employees to obtain their opinions

Two way communication
Importance placed on obtaining information from staff to prove decision making
Manager is still in control and takes on full responsibility