LESSON 5 Flashcards

1
Q

This is an agreement between Sabre and the airlines regarding distribution of airline content
through Sabre

A

Level of Participation

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2
Q

It allows you to receive true availability in the city pair
availability display as if you were in that airline/s
reservation system

A

DCA (Direct Connect Availability)

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3
Q

It allows you to sell segments & receive responses
interactively (including record locators) from the airline’s
reservation system while remaining in the Sabre system
and using system entries

A

DC (Direct Connect Sell)

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4
Q

Direct Access provides you access to the other airline’s
reservation system but you remain in the Sabre system

A

AT (Direct Access with
Answerback)

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5
Q

It indicates that the airline should respond with their
record locator within 24 - 48 hours, but usually within
minutes of booking.

A

AB (AnswerBack)

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6
Q

is a record of client’s travel details including the agency contact information, the date
and time of reservation was made and by whom

A

Passenger Name Record (PNR)

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7
Q

must be done to complete and store any changes you make to a Passenger
Name Record (PNR). This is also referred to as “end the record” or “end the transaction”.

A

End transaction

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8
Q

this field, the
first line must show the agency phone number to ensure that you will be the contact with the
airline if changes are necessary.

A

Phone Field

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9
Q

The name that will appear in this field must be real and should match the travel documents. In
this field, you have an option to use the graphic or classic style.

A

Name Field

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10
Q

is a term we use to access any information from the computer’s memory. Only those
PNR that are successfully saved can be retrieved in Sabre

A

Retrieval

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11
Q

Itinerary Status Code (After ER) airline cancelled the flight(s) due to
dupe reservation, lapsed deadline, NOOP, etc.; segment(s)
must be manually cancelled by the agents to avoid charges

A

HX

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12
Q

Itinerary Status Code (After ER) itinerary airline cancelled the flight(s) due to no
action taken by the agents; segment(s) must be cancelled
by the agents to avoid charges Status Code (After ER)

A

NO

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13
Q

Itinerary Status Code (After ER) It means the booking is still confirmed but there are
changes in the current flight (could be the ETD, ETA,
Equipment etc.

A

TK

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14
Q

Itinerary Status Code (After ER) It means the booking is still waitlisted but there are
changes in the current flight (could be the ETD, ETA,
Equipment etc.

A

TL

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15
Q

Itinerary Status Code (After ER) Unable to sell. Airline is unable to accept the booking
because the flight is closed for confirmation; passenger
has been put to waitlist status

A

US

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16
Q

Itinerary Status Code (After ER) Schedule change for confirmed segments (time/flight
number/routing)

A

SC

17
Q

Unable to accept the booking due flight is not operational
(NOOP

A

UN

18
Q

allows you to display the possible lowest fare based on the routing, the booking class
and the passenger type in the PNR.

A

PNR Pricing

19
Q

known as Other Service Information is an optional item that do not require any
actions or reply from the carrier

A

OSI

20
Q

known as Special Service Request is an optional item we use for urgent matters.
This requires immediate action or reply by the carrier

A

SSR

21
Q

to display the OSI items

A

Use *P3O

22
Q

to display the SSR items

A

Use *P3S