Lesson 5 Flashcards

1
Q

This promotes personal growth and attainment of patient’s health related goals

A

Therapeutic Communication

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2
Q

It establishes caring, healing, relationships

A

Communication

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3
Q

The ability to relate to other

A

Interpersonal communication

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4
Q

They motivate a nurse to identify innovative solutions

A

Perseverance and creativity

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5
Q

This necessary to recognise when you need to better communicate and intervene with patients, especially in the cultural needs

A

Humility

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6
Q

It allows nurse to recognize when their opinions conflict with those of their patients

A

Integrity

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7
Q

It is an assessment ang communication technique that allows nurses to better understand and perceive the emotions of themselves and others

A

Emotional Intelligence/ EI

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8
Q

It enables a nurse to use self-awareness, motivation, empathy, and social skills to build therapeutic relationships with patients

A

Emotional Intelligence

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9
Q

This level of communication is called self talk

A

Intrapersonal communication

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10
Q

Nurses use this to develop self awareness and a positive self esteem that enhances appropriate self expression

A

Intrapersonal communication

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11
Q

It is one-on-one interaction between a nurse and another person that often occurs face to face

A

Interpersonal communication

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12
Q

It is the level of most frequently used in nursing situations and lies at the heart of nursing practice

A

Interpersonal Comm

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13
Q

It is the exchange of ideas, problem solving, expression of feelings, goal accomplishment, team building, and personal growth

A

Interpersonal Communication

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14
Q

It is an interaction that occurs when a small number of people meet

A

Small group communication

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15
Q

This type of communication is usually goal directed and recquires an understanding of group dynamics

A

Small group communication

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16
Q

It is an interaction with an audience

A

Public Communication

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17
Q

Nurses often speak with groups of consumers about health related topics, present scholarly work to colleagues at conferences, or lead classroom discussions with peers or students

A

Public Communication

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18
Q

It is the use of technology to creare on going relationships with patients and the health care team

A

Electronic communication

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19
Q

It is an ongoing and continuously changing process

A

Communication

20
Q

In this model, each person in the communication interaction is both a speaker and a listener can be simultaneously sending and receiving messages

A

Circular transaction model

21
Q

Function with one person holding an elevated position over other person

A

Complementary

22
Q

Motivates one person to communicate with another

A

Referent

23
Q

The person who encodes and delivers the message

A

Sender

24
Q

The person who receives and decodes the message

A

Receiver

25
Q

The content of the communication

A

Message

26
Q

It contains verbal and non verbal expressions of thoughts and feelings

A

Message

27
Q

The message a receiver receives from the sender

A

Feedback

28
Q

It indicates whether the receiver understood the meaning of the sender’s message

A

Feedback

29
Q

The factor witihin both the sender and receive that influence the communication

A

Interpersonal variables

30
Q

The settinffor sender-receiver interaction

A

Environment

31
Q

A broad term that refers to all factors that influence communication

A

Metacommunication

32
Q

What zone: Holding a crying infant

A

Intimate zone

33
Q

What zone: speaking at a community forum

A

Public zone

34
Q

Sitting at a patient’s bedside table

A

Personal zone

35
Q

What zone: giving directioin the hallway

A

Socio-consultative zone

36
Q

What zone: taking a patient’s history

A

Personal zone

37
Q

What zone: performing physical assessment

A

Intimate zone

38
Q

What zone: teaching an individual patient

A

Personal zone

39
Q

Occurs before meeting the patient

A

Pre-interaction

40
Q

When the nurse and patient meet and get to know each other

A

Orientation Phase

41
Q

When a nurse and patient work together to solve problems and accomplish goals

A

Working phase

42
Q

Occurs at the end of relationship

A

Termination Phas

43
Q

A technique that holds prokise for encouraging patients to share their thoughts, beliefs, fears, and concerns with the aim of changing their behavior

A

Motivational Interviewing

44
Q

A popular communication tool that standarzes communication

A

SBAR Technique

45
Q

Meaning of SBAR

A

Situation
Background
Assessment
Recommendation