LESSON 4 VERBAL COM Flashcards
Refers to an interaction in which words are used to relay a message. The message is mostly relayed through speech or with the use of voice
Verbal communication
it refers to How high or low the voice is
Pitch
refers How well voice is projected
Quality
refers to How fast or slow are the words coming out of one’s mouth
rate
it refers to Loudness or softness of voice
volume
it is the Small necessary breaks in between phrases and sentence
pauses
it is putting Stress on important words or phrases
emphasis
Words and phrases used are varying
(not using the same words and
phrases over and over again)
Variety
refers to the quality
of being heard or understood.
audibility
refers to the ability to deliver speech quickly or easily in a particular language with accuracy and
proper expression.
fluency
know when and how to adapt their voices and communication
skills to any verbal communicative situation
flexibility
carefully choosing words in consideration of gender, roles,
ethnicity, preferences, and status of the person or people you are
talking to
ethics
the language used to the environment or
occasion (i.e. formal or informal)
Appropriateness
being more direct with words used. An effective speaker
avoids fillers and unnecessary expressions (e.g. “uhm”, “you know”,
“like”, etc.)
brevity
the ability to combine vowels, consonants,
syllables, and accents to emphasize a specific word
Pronunciation
