LESSON 3 Flashcards

1
Q

To develop bonds and relations,
associations, and even intimacy
with the help of language

A

Social
Interaction

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2
Q

To give, share, circulate, and
get information

A

Information
Dissemination

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3
Q

To express emotions

A

Emotional
Expression

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4
Q

To manage or regulate human
behavior and the things we
engage in

A

Control

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5
Q

To power up preferences,
desires, needs, wants, decisions,
goals, and strengths

A

Motivation

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6
Q

This is about keeping your messages, not necessarily short, but rather
straight to a point.

A

Conciseness

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7
Q

the message is supported by facts,
figures, and real-life examples and situations for enhanced credibility

A

Concreteness

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8
Q

take into account relevant information about the
receiver such as mood, background, race, preference, education, status, needs,
etc.

A

Consideration

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9
Q

include everything that the receiver needs to hear
from the source in order to respond, react, or evaluate properly

A

Completeness

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10
Q

This is simply showing respect to the receiver’s culture, values, and beliefs.
An effective message must be genuinely polite and unbiased

A

Courtesy

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11
Q

Always start with a clear communication goal. Use simple and specific
words to express thoughts and ideas to reduce ambiguities and confusion.

A

Clearness

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12
Q

Using correct grammar and syntax eliminates negative impact on the
audience

A

correctness

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13
Q

certain factors that limit, disrupt, or hinder the communication process.

A

barriers

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14
Q

Environmental and natural conditions
that affect communication

A

Physical barrier

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15
Q

Meaning of words, signs, and
symbols might be different from one
person to another and may be
interpreted incorrectly

A

Semantic
Barriers

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15
Q

The inability to communicate using a
language; most common
communication barrier

A

language barrier

15
Q

Cultural distinctions that cause
behavior and personality differences
leading to miscommunication

A

Cross cultural barrier

15
Q

The influence of the societal and
psychological (mental) state of the
communicators

A

Socio Psychological
Barriers