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Tour 129: Tourism Packaging and Pricing > Lesson 3: Tourism Distribution Channels > Flashcards

Lesson 3: Tourism Distribution Channels Flashcards

1
Q

Mediators between the tourist & suppliers

A

Tourism Distribution Channels

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2
Q

Tourism Distribution Channels is aka

A

Middlemen

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3
Q

Tourism Distribution Channels is synonymous to

A

Travel Intermediaries & Travel Trade Sector

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4
Q

Channels of Distribution Systems

A

Unilateral Distribution System

Bi-level Distribution System

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5
Q

Differentiate: travel agency and tour operator

A 
travel agency (retailer)
tour operator (wholesaler(
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6
Q

Unilateral Distribution System is aka

A

Disintermediariezation

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7
Q

A person or organization selling travel services on behalf of principals for commission

A

Travel Agency

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8
Q

sell ancillary services

A

Travel Agency

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9
Q

Packager, Wholesale Tour Operator, Tour Wholesaler & Wholesaler
Tour Packages

A

Tour Operator

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10
Q

“A commercial enterprise where a traveler may secure information, receive travel advice, and make arrangements to travel by air, sea or land, to any point in the world for a professional fee.

A

Travel Management Company or Travel Agency

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11
Q

Diagram of Travel Management Company or Travel Agency

A

Supplier Consumer TMC

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12
Q

Functions of a TMC

A

Provides assistance in securing travel documents

Processes travel arrangements

Assists in cases of refunds and cancellations.

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13
Q

Types of Travel Agency According to Ownership

A
  • Sole Proprietorship
  • Partnership
  • Corporation
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14
Q

Types of Travel Agency According to Size

A

Small-sized TMC/TA Medium-sized TMC/TA

Large-sized TMC/TA

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15
Q

travel entity or company that assembles & operates tour packages, made up of transportation services, accommodations, meal & tour guide.

A

Tour Operator

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16
Q

Classifications of Tour Operator

A

Local Tour Operator (LTO)
Domestic Tour Operator ( DTO )
Inbound Tour Operator (ITO)
Outbound Tour Operator (OTO)

17
Q

Types of Tourist /Travelers According to Personality by WTO served by Travel Agencies

A
  1. Adventurer/ Individual Travelers
  2. Mainstream Tourists
  3. Extreme Tourist
18
Q

Budget conscious, they do not just appreciate the place but want to experience it.

A

Adventurer/ Individual Travelers

19
Q

Usually travel in big groups, prefer to see destinations recommended to them. They go on :

* Educational Tours
* Family Excursions
* Corporate Excursions
* Vacations
A

Mainstream Tourists

20
Q

observant, participative in the traditions, celebrations & customs of the local community

A

Extreme Tourist

21
Q

Travel Agency Operations

A 
A. Counter Counseling 
B. Flight Reservations 
C. Fare Calculation 
D. Airline Ticketing 
E. Documentation
22
Q

aims to conclude counter sales, which are transactions captured by the travel counselors or counter staff.

A

Counter counseling

23
Q

is the process by which cities to be visited are arranged in the desired sequence to conform with the passenger’s desired travel plans, starting from the point of origin to the destinations to be visited in the desired sequence.

A

Flight itinerary planning

24
Q

Planning a flight itinerary, 3 rules:

A

1) avoid crisscrossing
2) avoid backtracking
3) remember that the less carries used, the better.

25
Q

3 Flight Reservations

A

Manual Reservations
Electronic Reservations
Automated Reservations

26
Q

the traditional way of placing reservation before the advent of e-commerce and the Internet. This method involves direct contact with the supplier’s staff by mobile or regular phone.

A

Manual Reservations

27
Q

Electronic reservations were introduced by the use of email correspondence and involve writing to the email address of the supplier and receiving a reply from a department or individual. Another way to place an electronic reservation is through an interactive website where no human contact is involved.

A

Electronic Reservations

28
Q

Automated reservations are made through a global distribution system where in the supplier is a member. Unlike electronic reservations where fields or boxes in the screen first, allowing the client to make a choice.

A

Automated Reservations

29
Q

is the amount charged by a carrier of a passenger and his allowable free baggage, and his the current fare which a carrier in the publication it normally uses to publish fares, holds out to the public as being applicable to the class of service to be furnished

A

fare

30
Q

It represents a contract between a passenger and a carrier and represents a passenger’s payment to the travel agent.

A

air ticket

31
Q

T/F: Only after the reservations have been processed and confirmed and the applicable airfares calculated, can the Ticketing Officer issue an air ticket.

A

True

32
Q

refers to the process of legally securing the necessary travel papers for prospective passengers

A

Documentation

33
Q

Process of debugging the middlemen

A

Disintermediariezation

34
Q

Roles of a Tour Guide

A 
Educator
PR Representative
Host
Caregiver
Overseer
Coordinator
Timekeeper
Shepherd

Tour 129: Tourism Packaging and Pricing (2 decks)

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