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Tour 129: Tourism Packaging and Pricing > Lesson 1 > Flashcards

Lesson 1 Flashcards

1
Q

Supply is high
Demand is low
Price is low

A

Surplus

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2
Q

Supply is low
Demand is high
Price is high

A

Scarcity

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3
Q

Customer Satisfaction

A

Service
Smile
Sustainability
Strategic Planning

Safety
Security
Sanitation
Standard

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4
Q

6 components of tourism, and by whom?

A

by Edward Innskeep
ATIA OI

Attractions & Activities
Transportation
Infrastructure
Accommodation

Other Tourist Facilities & Services
Institutional Elements

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5
Q

pulls individuals to a destination

A

Attractions & Activities

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6
Q

Push/Pull Theory by whom? Differentiate

A

Eric Crompton

Push - internal aspect, ex: passion
Pull - tangible, visible, ex: attractions

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7
Q

bloodlife of tourism

A

transportation

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8
Q

types of transportation

A

public (fixed route&fare) and private

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9
Q

mode of transportation

A

air
land
water

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10
Q

gateways that welcome tourists from the destination

A

infrastructure

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11
Q

examples of infrastructures

A

airports/seaports
telecommunication
waste disposal system

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12
Q

place to stay, eat, and relax

A

accommodation

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13
Q

monasteries

A

paradores

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14
Q

located at trade routes

aka “roadside inns”

A

caravan serais

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15
Q

oldest existing hotel

A

onsen keiunkan

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16
Q

example of other tourist facilities&services

A 
hospital
malls
travel agencies
laundry/souvenir shops
forex center
17
Q

manpower behind thm industy

A

institutional elements

18
Q

example of institutional elements

A

schools

training institutions

19
Q

9 pillars of Tourism, & by whom?

A

by Ritchie & Goeldner
ATAF TT EEA

Attraction Sector
Transportation Sector
Accommodation Sector
Food and Beverage Sector

Travel Trade Sector
Tourism Sector

Events Sector
Entertainment Sector
Adventure & Recreation Sector

20
Q

4 types of Attractions

A

Natural - weather, flora&fauna

Cultural - material&non-material

Historical - event, monuments

Man-made - may be material cultural, natural man-made

21
Q

supply the physiological needs of tourists

A

F&B Sector

22
Q

Travel Agency vs Tour Operator

A 
TRAVEL AGENCIES
Ancillary Services: DPAV
Documentation
Passporting
Airline Ticketing
Visa Assistance

TOUR OPERATORS
Tour packages
Land arrangements

23
Q

1st travel agencies for royalties

A

richard cox & henry kings = Cox & Kings

24
Q

1st travel agency for mass; 1st surface transpo: train

A

Thomas Cook

25
Q

in Components

X - Pillars

A

Infrastructures

Other Tourists Facilities & Services

26
Q

X - Components

in Pillars

A 
Entertainment S.
Event S.
Adventure & Recreation S.
F&B S.
Travel Trade S.

Tour 129: Tourism Packaging and Pricing (2 decks)

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