Lesson 1 Flashcards
Supply is high
Demand is low
Price is low
Surplus
Supply is low
Demand is high
Price is high
Scarcity
Customer Satisfaction
Service
Smile
Sustainability
Strategic Planning
Safety
Security
Sanitation
Standard
6 components of tourism, and by whom?
by Edward Innskeep
ATIA OI
Attractions & Activities
Transportation
Infrastructure
Accommodation
Other Tourist Facilities & Services
Institutional Elements
pulls individuals to a destination
Attractions & Activities
Push/Pull Theory by whom? Differentiate
Eric Crompton
Push - internal aspect, ex: passion
Pull - tangible, visible, ex: attractions
bloodlife of tourism
transportation
types of transportation
public (fixed route&fare) and private
mode of transportation
air
land
water
gateways that welcome tourists from the destination
infrastructure
examples of infrastructures
airports/seaports
telecommunication
waste disposal system
place to stay, eat, and relax
accommodation
monasteries
paradores
located at trade routes
aka “roadside inns”
caravan serais
oldest existing hotel
onsen keiunkan
example of other tourist facilities&services
hospital malls travel agencies laundry/souvenir shops forex center
manpower behind thm industy
institutional elements
example of institutional elements
schools
training institutions
9 pillars of Tourism, & by whom?
by Ritchie & Goeldner
ATAF TT EEA
Attraction Sector
Transportation Sector
Accommodation Sector
Food and Beverage Sector
Travel Trade Sector
Tourism Sector
Events Sector
Entertainment Sector
Adventure & Recreation Sector
4 types of Attractions
Natural - weather, flora&fauna
Cultural - material&non-material
Historical - event, monuments
Man-made - may be material cultural, natural man-made
supply the physiological needs of tourists
F&B Sector
Travel Agency vs Tour Operator
TRAVEL AGENCIES Ancillary Services: DPAV Documentation Passporting Airline Ticketing Visa Assistance
TOUR OPERATORS
Tour packages
Land arrangements
1st travel agencies for royalties
richard cox & henry kings = Cox & Kings
1st travel agency for mass; 1st surface transpo: train
Thomas Cook
in Components
X - Pillars
Infrastructures
Other Tourists Facilities & Services
X - Components
in Pillars
Entertainment S. Event S. Adventure & Recreation S. F&B S. Travel Trade S.
