Lesson 3: Customer Information (Part 1&2) Flashcards
It maintains __________ info about individuals and business (Person Info)
demographic
It maintains __________ info about properties and service points (Account Info)
geographic
What is the use of Inactive Indicator
When a person contact cannot be deleted since it is referenced on another object
Y/N: Does accounts expire if there are no active contracts?
N. It only becomes dormant
Premise v. Service Point
Premise - created for every property where service is delivered
Service Point - physical location where device is installed
SP —-(links)—-> Premise
What is ‘Device Configuration’?
It is installed at service point. When a device is reconfigured, the installation event will trigger ‘Removal’ and ‘Install’
What is ‘AMI Transitions’?
When SCALAR meter is replaced to INTERVAL meter at service point
Y/N: All service points must reference to a service type?
Y
What is ‘Service Point Category’?
It defines what type of devices can be installed to a service point
Difference among METER, ITEM & MULTI-ITEM
Meter: single meter
Item: single badged item
Multi-Item: 1 or more unbadged item
Measurement Cycle
When a meter should be read. Typically, a monthly schedule
Route
Group of service point visited by meter readers
Sequence
Physical position of service point within a route
Route Management
Transfer of service point between measurement cycle route
Facilities
It represents the network node closest to the service point
