Lesson 3: Barriers in Communication Flashcards
TYPE OF BARRIER WHERE:
Speaks different languages
Language Barrier
TYPE OF BARRIER WHERE:
Uses different terminology
Language Barrier
TYPE OF BARRIER WHERE:
Uses a lot of technical or speciality - related terms
Language Barrier
TYPE OF BARRIER WHERE:
You hear what you want to hear
Psychological Barrier
TYPE OF BARRIER WHERE:
Personal problems are included
Psychological Problems
TYPE OF BARRIER WHERE:
Stress Factor and Social Anxiety is included
Psychological Barrier
TYPE OF BARRIER WHERE:
Incapacitated or defective hearing is included
Physiological Barrier
TYPE OF BARRIER WHERE:
Noise and Visual Impediments are included.
Physiological Barrier
TYPE OF BARRIER WHERE:
Personal Attitude and Conflict is included
Attitude Barrier
TYPE OF BARRIER WHERE:
Jumping to conclusions is included.
Attitude Barrier
TYPE OF BARRIER WHERE:
Resistance to change is included.
Attitude Barrier
TYPE OF BARRIER WHERE:
Separate views and beliefs are included.
Culture Differences
TYPE OF BARRIER WHERE:
Lack of common experiences is included.
Culture Differences
TYPE OF BARRIER WHERE:
Too much information is included.
Ambiguity and Use of Abstractions
TYPE OF BARRIER WHERE:
Using proverbs, sayings, abstract ideas is included
Ambiguity and Use of Abstractions
TYPE OF BARRIER WHERE:
Jokes are included
Ambiguity and Use of Abstractions
Talking more than necessary without listening to others
Excessive Talking
A preconceived opinion or feeling, which is usually irrational, to the speaker’s race, religion, age, or appearance. This person will not exert any effort to listen and understand a speaker.
Prejudice
The four main types of this are; physical, mental, auditory, and visual
Distractions
Everyone has his own beliefs and values, learn to appreciate that not everyone has the same belief as yours.
Expecting others to share your personal beliefs and values
An example would be the inability to hear correctly, and not understanding what the speaker is trying to communicate.
Misunderstanding
__________ a conversation with improper body language or inappropriate words will have a negative impact in effective communication.
Interrupting
There’s eye contact and the person shows facial expression, but his mind is elsewhere. This is a manifestation of lack of respect and dishonesty
Faking Attention
Listener’s senses are not likely to function to its maximum when he is angry or sad.
Bringing in emotions.
An unwanted sound which serves as an impediment to effective communication. It is not possible to communicate in an environment such as this. It becomes frustrating for both the speaker and the listener.
Noise
People who are afraid are not likely to pay attention or express themselves freely. They tend to become defensive or arguementative.
Fear
