Lesson 3: Barriers in Communication

Question 1

TYPE OF BARRIER WHERE:
Speaks different languages

Answer 1

Language Barrier

Question 2

TYPE OF BARRIER WHERE:
Uses different terminology

Answer 2

Language Barrier

Question 3

TYPE OF BARRIER WHERE:
Uses a lot of technical or speciality - related terms

Answer 3

Language Barrier

Question 4

TYPE OF BARRIER WHERE:
You hear what you want to hear

Answer 4

Psychological Barrier

Question 5

TYPE OF BARRIER WHERE:
Personal problems are included

Answer 5

Psychological Problems

Question 6

TYPE OF BARRIER WHERE:
Stress Factor and Social Anxiety is included

Answer 6

Psychological Barrier

Question 7

TYPE OF BARRIER WHERE:
Incapacitated or defective hearing is included

Answer 7

Physiological Barrier

Question 8

TYPE OF BARRIER WHERE:
Noise and Visual Impediments are included.

Answer 8

Physiological Barrier

Question 9

TYPE OF BARRIER WHERE:
Personal Attitude and Conflict is included

Answer 9

Attitude Barrier

Question 10

TYPE OF BARRIER WHERE:
Jumping to conclusions is included.

Answer 10

Attitude Barrier

Question 11

TYPE OF BARRIER WHERE:
Resistance to change is included.

Answer 11

Attitude Barrier

Question 12

TYPE OF BARRIER WHERE:
Separate views and beliefs are included.

Answer 12

Culture Differences

Question 13

TYPE OF BARRIER WHERE:
Lack of common experiences is included.

Answer 13

Culture Differences

Question 14

TYPE OF BARRIER WHERE:
Too much information is included.

Answer 14

Ambiguity and Use of Abstractions

Question 15

TYPE OF BARRIER WHERE:
Using proverbs, sayings, abstract ideas is included

Answer 15

Ambiguity and Use of Abstractions

Question 16

TYPE OF BARRIER WHERE:
Jokes are included

Answer 16

Ambiguity and Use of Abstractions

Question 17

Talking more than necessary without listening to others

Answer 17

Excessive Talking

Question 18

A preconceived opinion or feeling, which is usually irrational, to the speaker’s race, religion, age, or appearance. This person will not exert any effort to listen and understand a speaker.

Answer 18

Prejudice

Question 19

The four main types of this are; physical, mental, auditory, and visual

Answer 19

Distractions

Question 20

Everyone has his own beliefs and values, learn to appreciate that not everyone has the same belief as yours.

Answer 20

Expecting others to share your personal beliefs and values

Question 21

An example would be the inability to hear correctly, and not understanding what the speaker is trying to communicate.

Answer 21

Misunderstanding

Question 22

__________ a conversation with improper body language or inappropriate words will have a negative impact in effective communication.

Answer 22

Interrupting

Question 23

There’s eye contact and the person shows facial expression, but his mind is elsewhere. This is a manifestation of lack of respect and dishonesty

Answer 23

Faking Attention

Question 24

Listener’s senses are not likely to function to its maximum when he is angry or sad.

Answer 24

Bringing in emotions.

Question 25

An unwanted sound which serves as an impediment to effective communication. It is not possible to communicate in an environment such as this. It becomes frustrating for both the speaker and the listener.

Answer 25

Noise

Question 26

People who are afraid are not likely to pay attention or express themselves freely. They tend to become defensive or arguementative.

Answer 26

Fear