Lesson 1: Communication

Question 1

It can broadly be defined as an exchange of ideas, messages and information between two or more persons, through a MEDIUM, in a manner that the SENDER and the RECEIVER understand the message in the common sense that is, they develop common understanding of the message.

Answer 1

Communication

Question 2

It means to share, impart, participate, exchange, and transmit, or to make common.

Answer 2

Communicare

Question 3

WHO SAID THAT?
COMMUNICATION is the transfer of information from SENDER TO RECEIVER, with the information being understood by the RECEIVER.

Answer 3

KOONTZ AND WEIHRICH

Question 4

WHO SAID THAT?
COMMUNICATION is the art of developing and attaining understanding between people. It is the process of exchanging information and feelings between two or more people and it is essential to effective management.

Answer 4

TERRY AND FRANKLIN

Question 5

WHO SAID THAT?
COMMUNICATION is the art of developing and attaining understanding between people. It is the process of exchanging information and feelings between two or more people and it is essential to effective management.

Answer 5

TERRY AND FRANKLIN

Question 6

WHO SAID THAT?
COMMUNICATION is the sum of all things one person does when he wants to create understanding in the mind of another; it is a bridge of meaning. It involves a systematic and continuous process of telling, listening, and understanding.

Answer 6

ALLEN LOUIS

Question 7

WHO SAID THAT?
COMMUNICATION is the process by which people attempt to share meaning via the transmission of symbolic messages.

Answer 7

STONER AND WANKEL

Question 8

NATURE OF COMMUNICATION
Effective communication is a means toward achieving the end, that is GOAL ACCOMPLISHMENT.

Answer 8

A Means, Not an End

Question 9

NATURE OF COMMUNICATION
It smoothens managerial operations by facilitating, planning, organizing, staffing, directing, and controlling functions.

Answer 9

A Means, Not an End

Question 10

NATURE OF COMMUNICATION
It smoothens managerial operations by facilitating, planning, organizing, staffing, directing, and controlling functions.

Answer 10

A Means, Not an End

Question 11

NATURE OF COMMUNICATION
Exchange of ideas and opinion amongst people in an ongoing process in business and non business organizations.

Answer 11

Continuous Process

Question 12

NATURE OF COMMUNICATION
Promotes understanding and exchange of information relevant for decision making.

Answer 12

Continuous Process

Question 13

NATURE OF COMMUNICATION
Communication between sender and receiver takes different forms and medium depending upon their moods and behaviour, thus it is a process that keeps changing in different situations

Answer 13

Dynamic Process

Question 14

NATURE OF COMMUNICATION
Communication involves ____________ of ideas and opinions. People interact and develop understanding for each other.

Answer 14

Exchange

Question 15

NATURE OF COMMUNICATION
Though communication is a directing function, it is important for other managerial functions also. All require communication amongst managers at various levels.

Answer 15

Foundation of Management

Question 16

NATURE OF COMMUNICATION
Unless the receiver and sender know the purpose, what they intend to achieve through communication has little practical utility

Answer 16

Goal-Oriented

Question 17

NATURE OF COMMUNICATION
Since communication makes accomplishment of organizational goals possible, it is essential that people understand and like each other.

Answer 17

Human Activity

Question 18

NATURE OF COMMUNICATION
Communication is the art of how communicators use knowledge of different fields of study like anthropology, psychology, and sociology. Making use of these disciplines makes communication effective. It is, thus, an ________-_________________ area of management.

Answer 18

Inter-Disciplinary

Question 19

NATURE OF COMMUNICATION
Communication unifies internal organizational environment with its external environment. It also integrates the human and physical resources and converts them into an organizational output.

Answer 19

Means of Unifying Activities

Question 20

NATURE OF COMMUNICATION
Communication is effective when sender and receiver develop ___________ _________________ of the subject. Messages conveyed should be understood by the receiver in the desired sense.

Answer 20

Mutual Understanding

Question 21

NATURE OF COMMUNICATION
Communication takes place at all levels (top, middle, low) in all functional areas (production, finance, personnel, and sales) of a business organization

Answer 21

Pervasive

Question 22

NATURE OF COMMUNICATION
Communication is a ___ ___ process of understanding between two or more persons - sender and receiver. A person cannot communicate with himself

Answer 22

Two-Way Process

Question 23

NATURE OF COMMUNICATION
A minimum of two persons - sender and receiver - must be present for communication to take place. It may be between superiors, subordinates, and peer group

Answer 23

Two People

Question 24

NATURE OF COMMUNICATION
Though words are active carriers of information, gestures can sometimes be more powerful than words.

Answer 24

Verbal and Non-Verbal