Lesson 1: Communication Flashcards
It can broadly be defined as an exchange of ideas, messages and information between two or more persons, through a MEDIUM, in a manner that the SENDER and the RECEIVER understand the message in the common sense that is, they develop common understanding of the message.
Communication
It means to share, impart, participate, exchange, and transmit, or to make common.
Communicare
WHO SAID THAT?
COMMUNICATION is the transfer of information from SENDER TO RECEIVER, with the information being understood by the RECEIVER.
KOONTZ AND WEIHRICH
WHO SAID THAT?
COMMUNICATION is the art of developing and attaining understanding between people. It is the process of exchanging information and feelings between two or more people and it is essential to effective management.
TERRY AND FRANKLIN
WHO SAID THAT?
COMMUNICATION is the art of developing and attaining understanding between people. It is the process of exchanging information and feelings between two or more people and it is essential to effective management.
TERRY AND FRANKLIN
WHO SAID THAT?
COMMUNICATION is the sum of all things one person does when he wants to create understanding in the mind of another; it is a bridge of meaning. It involves a systematic and continuous process of telling, listening, and understanding.
ALLEN LOUIS
WHO SAID THAT?
COMMUNICATION is the process by which people attempt to share meaning via the transmission of symbolic messages.
STONER AND WANKEL
NATURE OF COMMUNICATION
Effective communication is a means toward achieving the end, that is GOAL ACCOMPLISHMENT.
A Means, Not an End
NATURE OF COMMUNICATION
It smoothens managerial operations by facilitating, planning, organizing, staffing, directing, and controlling functions.
A Means, Not an End
NATURE OF COMMUNICATION
It smoothens managerial operations by facilitating, planning, organizing, staffing, directing, and controlling functions.
A Means, Not an End
NATURE OF COMMUNICATION
Exchange of ideas and opinion amongst people in an ongoing process in business and non business organizations.
Continuous Process
NATURE OF COMMUNICATION
Promotes understanding and exchange of information relevant for decision making.
Continuous Process
NATURE OF COMMUNICATION
Communication between sender and receiver takes different forms and medium depending upon their moods and behaviour, thus it is a process that keeps changing in different situations
Dynamic Process
NATURE OF COMMUNICATION
Communication involves ____________ of ideas and opinions. People interact and develop understanding for each other.
Exchange
NATURE OF COMMUNICATION
Though communication is a directing function, it is important for other managerial functions also. All require communication amongst managers at various levels.
Foundation of Management
NATURE OF COMMUNICATION
Unless the receiver and sender know the purpose, what they intend to achieve through communication has little practical utility
Goal-Oriented
NATURE OF COMMUNICATION
Since communication makes accomplishment of organizational goals possible, it is essential that people understand and like each other.
Human Activity
NATURE OF COMMUNICATION
Communication is the art of how communicators use knowledge of different fields of study like anthropology, psychology, and sociology. Making use of these disciplines makes communication effective. It is, thus, an ________-_________________ area of management.
Inter-Disciplinary
NATURE OF COMMUNICATION
Communication unifies internal organizational environment with its external environment. It also integrates the human and physical resources and converts them into an organizational output.
Means of Unifying Activities
NATURE OF COMMUNICATION
Communication is effective when sender and receiver develop ___________ _________________ of the subject. Messages conveyed should be understood by the receiver in the desired sense.
Mutual Understanding
NATURE OF COMMUNICATION
Communication takes place at all levels (top, middle, low) in all functional areas (production, finance, personnel, and sales) of a business organization
Pervasive
NATURE OF COMMUNICATION
Communication is a ___ ___ process of understanding between two or more persons - sender and receiver. A person cannot communicate with himself
Two-Way Process
NATURE OF COMMUNICATION
A minimum of two persons - sender and receiver - must be present for communication to take place. It may be between superiors, subordinates, and peer group
Two People
NATURE OF COMMUNICATION
Though words are active carriers of information, gestures can sometimes be more powerful than words.
Verbal and Non-Verbal
