Lesson 3

Question 1

Information gained from the patient’s initial telephone call to the office

Answer 1

telephone form

Question 2

Information about the patient’s general total health

Answer 2

medical history form

Question 3

Plans for future dental work

Answer 3

treatment plan

Question 4

Instructions to the dental lab regarding a prosthesis

Answer 4

laboratory form

Question 5

Risks and benefits of dental surgery

Answer 5

consent form

Question 6

Risks and benefits of dental surgery

Answer 6

consent form

Question 7

Charting symbols taken on the patient’s initial visit

Answer 7

clinical examination form

Question 8

Charting symbols taken on the patient’s subsequent visits

Answer 8

recall examination form

Question 9

Information about the patient’s past dental experiences

Answer 9

dental history

Question 10

Checking the document to make sure it is ready for filing is called:

Answer 10

inspecting

Question 11

Separating records and documents into categories according to filing method and location of the files is called:

Answer 11

sorting

Question 12

Noting information in more than one place while filing is called:

Answer 12

cross-referencing

Question 13

Separating documents alphabetically into already created categories before filing is called:

Answer 13

sorting

Question 14

The record that introduces the patient to the practice and provides demographic and insurance information is the:

Answer 14

registration form

Question 15

Which of the following is not a necessary form in the clinical record? registration form, medical history form, clinical examination form, problem priority list

Answer 15

problem priority list

Question 16

Which of these forms does not contain a dental tooth chart? clinical examination form, recall examination form, treatment plan, all contain a dental tooth chart

Answer 16

treatment plan

Question 17

The form used to record the course of treatment for the patient is the:

Answer 17

progress notes

Question 18

The form used to prioritize treatment that needs to be performed is the:

Answer 18

problem/priority list

Question 19

Risk management is a process that:

Answer 19

identifies conditions that may lead to alleged malpractice

Question 20

One of the major reasons that legal actions are decided in favor of the patient is:

Answer 20

poor record keeping

Question 21

Characteristics of clinical record entries include all of the following except: signature, date, and identification number of person making the entry; use of standard abbreviations; consistent line spacing; marking out an error and writing over it

Answer 21

marking out an error and writing over it

Question 22

A cast of the patient’s mouth used as a tool in treatment planning is called a:

Answer 22

diagnostic model

Question 23

Which is not true about entries made into the clinical record: they must be in ink; they must be completely obliterated if changed; they must be legible; they must be signed and dated

Answer 23

they must be completely obliterated if changed

Question 24

The arrangement of name, subject, or number when filing refers to:

Answer 24

indexing

Question 25

The method of filing that is best when there are very large numbers of records is:

Answer 25

numerical

Question 26

All documents that pertain to the operation of the dental practice are its:

Answer 26

business records

Question 27

Information about employees' work record are contained in the:

Answer 27

confidential personnel records

Question 28

Filing which allows a document to be located based on date is:

Answer 28

chronological

Question 29

Filing which allows a document to be located based on the location is:

Answer 29

geographic

Question 30

Contracts with third-party payers are usually kept with:

Answer 30

insurance records

Question 31

Files designed for quick reference of telephone numbers and addresses are called:

Answer 31

card

Question 32

Determining where a document should be filed is called:

Answer 32

indexing

Question 33

The process of determining if a document is ready to be filed is called:

Answer 33

inspecting

Question 34

A filing system works best when the storage area is accessible and the files are not overcrowded. T/F

Answer 34

true

Question 35

Federal regulations and state statues of limitations determine the retention of business records. T/F

Answer 35

true

Question 36

The periodic method utilizes a system that identifies files and records that have been inactive for a predetermined length of time. T/F

Answer 36

false

Question 37

The registration form provides demographic and financial information needed to complete insurance forms and bill the patient.

Answer 37

true

Question 38

Risk management is a process that identifies how long records must be retained in the office.

Answer 38

false