LESSON 3 - 5 Flashcards
Understand the individual
Appraisal / Diagnosis
Develop the Individual
Developmental/ Preventive
Helping the individual to improve adjustment
Remediation / Corrective
Helping the individual to know the necessary ways to control negative actions even performance and evolve to a set of values that will enable them to form self-concepts that are realistic
Information / Feedback
A fully trained and qualified individual capable of meeting the needs of his / her client population they were elected to assigned to serve.
Counselor
Orienting oneself physically to the client to indicate one is aware of the patient, and, intact. that the client has your full, undivided attention and that you care.
Attending
is what specifically said. Listen carefully for, not only what a person says, but also the words, expressions, and patterns the person is using, which may give you a deeper insight.
CONTENT
refers to all nonverbal phenomena, including how content is conveyed, themes, body language, interactions
PROCESS
Why is it important to listen and observe?
80% of communication takes place non-verbally
The ability to perceive another’s experience and then to communicate that perception back to the individual to clarify and amplify their own experiencing and meaning. It is not identifying with the client or sharing Similar experiences- not “l know how you feel”
Empathy
Interviewer responses give back to the client less than what the client stated or distorts what has been said. The listening or influencing skills are used inappropriately.
SUBTRACTIVE EMPATHY
also called INTERCHANGEABLE EMPATHY. Interviewer responses are roughly interchangeable with those of the client. The interviewer is able to say accurately what the client has said
BASIC EMPATHY
focuses on strengths and positives in the client, leading to a “can do”rather than a “can’t do”attitude.
ADDITIVE POSITIVE EMPATHY
Affective reflection in an open-ended, respectful manner of what the client is communicating verbally and nonverbally, both directly through words and nonverbal behaviors as well as reasonable inferences about what the client might be experiencing emotionally It is important for the helper to think carefully about which words he / she chooses to communicate these feelings back to the client.
REFLECTING FEELINGS:
Selective focusing on the cognitive part of the message with the client’s keywords and ideas being communicated back to the patient in a rephrased, and shortened form.
PARAPHRASING
Providing a brief overview of what has been discussed so far to check for understanding and whether there are areas that have not been explored yet before moving to the next discussion.
SUMMARIZING
The ability of counselors to be freely themselves. Includes congruence between outer words/behaviors and inner feelings: non defensiveness; non-role-playing: and being unpretentious.
Genuiness
An expression of caring and nurturance as well as acceptance. It includes conveying warmth and acceptance by responding to the pt’s messages (verbal and nonverbal) with non-judgmental or non-critical verbal and non-verbal reactions. It also involves respecting the client. which is the ability to communicate to the pt the counselor’s sincere belief that every person possesses the inherent strength and capacity to make it in life, and that each person has the right to choose his own alternatives and make his own decisions.
Unconditional Positive Regard
Keeping the communication specific, focused on facts and feelings or relevant concerns while avoiding tangents, generalizations, abstract discussions, or talking about the counselor rather than the client
Concreteness
In the questioning process to assist the client in clarifying or exploring thoughts or feelings, the Counselor is not requesting specific information and not purposively limiting the nature of the response to only a yes or no, or very brief answer
Open Questions
The counselor shares personal feelings. experiences, or reactions to the client. Should include relevant content intended to help them. As a rule, it is better to not sell-disclose unless there is a pressing di that cannot be met in any other way. Remember empathy is not sharing similar experiences but conveying in a caring and understanding manner what the client is feeling and thinking
Counselor Self-Disclosure
any statement to the client which goes beyond what they have said or are aware of. The counselor is providing new meaning, reason, or explanation for behaviors, thoughts, or feelings so that pt can see problems in a new way.
interpretation
- Begin forming a good working relationship and establish rapport.
- to explore the reason why the counselee sought counseling Developing opening structure by determining the time limit ; action limit; role limit and procedural limit
Exploratory Phase
Determining / identifying the problem. Establishing the therapeutic goal and objective.
Introductory Phase
Building a relationship and Helping the counselee talk
Interpretative Phase
The phase wherein resolution (s) to the problems are being identified and interventions are introduced.
Working Phase
Termination of the Session Planning and Follow-Up
Termination Phase
Involves the right of clients to be informed about their therapy and to make autonomous decisions pertaining to it. The challenge of fulfilling the spirit of informed consent is to strike a balance between giving clients too much information and giving them too little
Informed Consent
This is an ethical concept and a legal duty of the counselor not to disclose information about the client. This is central to developing a trusting and productive client-therapist relationship. Genuine therapy can only occur only when clients trust the counselor. As counselors, we have the legal duty to discuss the nature and purpose of confidentiality with our clients at the early stages of the counseling process
Confidentiality
