Lesson 3 Flashcards
7 CS OF EFFECTIVE COMMUNICATION
- Completeness
- Conciseness
- Consideration
- Corectness
- Courtessy
- Clearness
- Concreteness
It is essential to
the quality of the communication process in general.
Completeness
does not mean keeping
the message short but making it direct or
straight to the point.
Conciseness
Speaker should consider relevant information about
his/her receiver.
Consideration
It is supported by facts,
figures, and real- life examples and situations.
Concreteness
respecting the culture,
values, and beliefs of his/her receivers.
Courtessy
use of simple
and specific words to express ideas. Speaker
should focus on a single objective in his/her
speech
Clearness
In grammar, it eliminates negative
impact on the audience and increases the
credibility and effectiveness of the message.
Corectness
BARRIERS TO
EFFECTIVE
COMMUNICATION[
- Emotional Barriers
- Use of jargons
- Lack of confidence
- Physical Barriers
a mental block that
restrains you from openly expressing your thoughts
and feelings.
Emotional Barriers
used to convey meaningful
information and discourse in a convenient way
within communities. subject expert may wish
to *avoid it when explaining something
to a layperson.”
Jargons
may lead people to make negative decision about themselves or let others treat them.
Lack confidene
a result of disturbances in
our surroundings which leads to ineffective
communication.
Physical barrier
when two individuals
interact, negotiate, and create
meanings while bringing in their
varied cultural backgrounds.
Intercultural communication
According to him “intercultural
communication pertains to
communication among people from different nationalities.”
Gudykunst (2003)
DEVELOPMENTAL MODEL OF
INTERCULTURAL SENSITIVITY
(DMIS)
- Denial
- Defense
- Minimization
- Acceptance
- Adaptation
- Integration
Individual does not
recognize cultural differences.
Denial
recognize cultural differences
and is intimidated by them, resulting
in either a superior view on own
culture.
Defense
The individual
begins to appreciate important
cultural differences in behaviors
and eventually in values.
Accepptance
The individual
begins to appreciate important
cultural differences in behaviors
and eventually in values.
Accepptance
The individual is
very open to world views when accepting new
perspectives.
Adaptation
Individuals start to go beyond their
own cultures and see themselves and their actions
based on multifarious cultural viewpoints.
Integration
