Lesson 3 Flashcards

1
Q

7 CS OF EFFECTIVE COMMUNICATION

A
  1. Completeness
  2. Conciseness
  3. Consideration
  4. Corectness
  5. Courtessy
  6. Clearness
  7. Concreteness
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2
Q

It is essential to
the quality of the communication process
in general.

A

Completeness

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3
Q

does not mean keeping
the message short but making it direct or
straight to the point
.

A

Conciseness

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4
Q

Speaker should consider relevant information about
his/her receiver
.

A

Consideration

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5
Q

It is supported by facts,
figures, and real- life examples and situations.

A

Concreteness

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6
Q

respecting the culture,
values, and beliefs of his/her receivers.

A

Courtessy

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7
Q

use of simple
and specific words
to express ideas. Speaker
should focus on a single objective in his/her
speech

A

Clearness

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8
Q

In grammar, it eliminates negative
impac
t on the audience and increases the
credibility
and effectiveness of the message.

A

Corectness

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9
Q

BARRIERS TO
EFFECTIVE
COMMUNICATION[

A
  1. Emotional Barriers
  2. Use of jargons
  3. Lack of confidence
  4. Physical Barriers
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10
Q

a mental block that
restrains you from openly expressing your thoughts
and feelings.

A

Emotional Barriers

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11
Q

used to convey meaningful
information and discourse in a convenient way
within communities. subject expert may wish
to *avoid it when explaining something
to a layperson.”

A

Jargons

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12
Q

may lead people to make negative decision about themselves or let others treat them.

A

Lack confidene

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13
Q

a result of disturbances in
our surroundings
which leads to ineffective
communication.

A

Physical barrier

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14
Q

when two individuals
interact, negotiate, and create
meanings while bringing in their
varied cultural backgrounds.

A

Intercultural communication

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15
Q

According to him “intercultural
communication pertains to
communication among people from different nationalities.

A

Gudykunst (2003)

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16
Q

DEVELOPMENTAL MODEL OF
INTERCULTURAL SENSITIVITY
(DMIS)

A
  1. Denial
  2. Defense
  3. Minimization
  4. Acceptance
  5. Adaptation
  6. Integration
17
Q

Individual does not
recognize cultural differences
.

A

Denial

18
Q

recognize cultural differences
and is intimidated by them
, resulting
in either a superior view on own
culture.

A

Defense

19
Q

The individual
begins to appreciate important
cultural differences
in behaviors
and eventually in values.

A

Accepptance

20
Q

The individual
begins to appreciate important
cultural differences
in behaviors
and eventually in values.

A

Accepptance

21
Q

The individual is
very open to world views when accepting new
perspectives.

A

Adaptation

22
Q

Individuals start to go beyond their
own cultures
and see themselves and their actions
based on multifarious cultural viewpoints.

A

Integration