Lesson 2 Flashcards

1
Q

is the use of words to
share information with
other people.

A

Verbal Communication

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2
Q

According to him “Verbal communication refers to the use of words in delivering the intended
message, The main components of verbal
communication are sound, words, speaking,
and language.

A

Albert Mehrabian

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3
Q

According to him “Verbal communication is the process of exchanging information and ideas through the use of spoken words. It involves the
use of language, tone, pitch, and other
elements
to convey meaning and intent.”

A

Richard L. Daft

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4
Q

language that you use should be suitable to the environment or occasion

A

APPROPRIATENESS

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5
Q

being more direct with your words.

A

BREVITY

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6
Q

clearly state your message and
express your ideas and feelings

A

CLARITY

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7
Q

Words should be carefully chosen in
consideration of the gender, roles, ethnicity, preferences, and status

A

ETHICS

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8
Q

to charm your audience through the use of vivid words.

A

VIVIDNESS

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9
Q

It refers to an interaction
where behavior is used to convey and represent meanings.

A

Nonverbal Communication

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10
Q

Deliberate movements and signals are an
important way to communicate meaning without
words.

A

Body Gestures

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11
Q

Posture and movement can also provide a great
deal of information. These nonverbal
communications can indicate feelings
and attitudes.

A

Body language and Posture

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12
Q

responsible for a huge
proportion of nonverbal
communication
. The ** look on a person’s face** is often the first thing
we see, even before we hear what they have to say.

A

Facial expression

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13
Q

amount of distance we need and the amount
of space we perceive as
belonging to us are
influenced by several
factors.

A

Proxemics

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14
Q

A nonverbal
communication and interaction via the
sense of touch.

A

Haptics

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15
Q

Nonverbal Communication

A
  1. Body Gestures
  2. Body language and posture
  3. Facial Expression
  4. Proxemics
  5. Haptics
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16
Q

Consider the following when engaging in verbal
communication:

A
  1. Appropriateness
  2. Brevity
  3. Clarity
  4. Ethics
  5. Vividness