Lesson 20- Manage and Troubleshoot Apps Flashcards
How does Catalina identify 32-bit apps that won’t open?
find displays prohibitory symbol over the icon
What functionality do app extension add to the macOS Catalina?
allow apps from different developers to interact with each other as if they were built into the app
How do you install new app extensions? After they are installed, how do you manage app extension visibility?
app extensions are installed automatically because they’re bundled in the app that provides the extension.
you can enable or disable installed app extensions from the Extension preferences
How can you identify that apps are installed on our Mac?
system information to scan the appropriate app locations and return a list of installed apps
In Catalina what app do you use to examine open apps?
Activity monitor
How can Activity Monitor help you identify if a Mac has sufficient physical memory for the task?
uses the swap used and compressed memory stats to display the historically memory used since the last start up.
Which steps should you take when you troubleshoot app issues?
- restart the app
- open another known working document
- try another app
- try another user account
- check diagnostic reports and log files
- delete cache files
- replace preference files
- replace app resources
Which three ways can you forcibly quit an app from the graphical interface?
- force quit application dialog
- from the dock
- from the activity monitor app
What does the diagnostic reporting feature do?
automatically creates a diagnostic report log any time in app crashes or doesn’t respond
Which file format is often used for preference files? How can you view the content of this file type?
XML that have the .plist filename extension
using Quick Look and edit them using Xcode
Where are app preferences stored?
users library folder
~/Library/Preferences