Lesson 2 - Verbal and Non-Verbal Communication Flashcards
how the space or distance between the sender and the
receiver affects their communication
Proxemics
This includes intimate distance, personal distance, social distance,
and public distance
Proxemics
the use of body language in communication
Kinesics
This includes gestures, eye contact, and facial expressions
Kinesics
refers to the role of time in the communication process
Chronemics
The use of touch to convey meaning in a conversation
Haptics
the tone, speed, and volume of a speaker’s voice
Paralanguage
includes sighs and gasps
Paralanguage
the use of words or speech in sending messages and
transmitting ideas or feelings
Verbal Communication
● makes use of language/words
Verbal Communication
the act of expressing ideas in ways that do not involve or go
beyond using words.
Nonverbal Communication
uses body language, appearance, voice, and environment as
nonverbal cues
Nonverbal Communication