Lesson 2: Organizational Environments and Culture Flashcards

1
Q

environmental change, environmental complexity, resource scarcity, and uncertainty that it all can create for organizational managers

A

the three basic characteristics of a changing environment

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2
Q

A theory where companies go through equilibrium, revolution, and a return to stability with a new equilibrium

A

environmental change

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3
Q

An environment in which the rate of change is slow

A

stable environment

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4
Q

An environment in which the rate of change is fast

A

dynamic environment

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5
Q

A theory where companies go through equilibrium, revolution, and a return to stability with a new equilibrium

A

punctuated equilibrium theory

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6
Q

an environment with few environmental factors

A

simple environment

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7
Q

an environment with many environmental factors

A

complex environment

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8
Q

the abundance or shortage of critical organizational resources in an organization’s external environment

A

resource scarcity

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9
Q

extent to which managers can understand or predict which environmental changes and trends will affect their businesses

A

uncertainty

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10
Q

environmental change, environmental complexity, resource scarcity, and uncertainty that it all can create for organizational managers

A

general environment

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11
Q

environmental change, environmental complexity, resource scarcity, and uncertainty that it all can create for organizational managers

A

specific environment

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12
Q

indices that show managers’ level of confidence about future business growth

A

business confidence indices

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13
Q

the knowledge, tools, and techniques used to transform input into output

A

technology

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14
Q

What component of the general environment refers to the demographic characteristics, general behavior and beliefs of people in a particular society

A

sociocultural component

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15
Q

What component of the general environment includes the laws, regulations, and court decisions that govern and regulate business behaviour?

A

political/legal component

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16
Q

What involves identifying and addressing customer trends and problems after they occur?

A

reactive customer monitoring

17
Q

What involves identifying and addressing customers needs, trends, and issues before they occur?

A

proactive monitoring

18
Q

2-3b

A

2-3b