Lesson 1: Management

Question 1

1-1 Describe what management is

Answer 1

Management is getting work done through others

Question 2

1-1 Describe what efficiency is

Answer 2

Efficiency is getting work done with minimal effort, expense, or waste

Question 3

1-1 Describe what effectiveness is

Answer 3

Effectiveness is accomplishing tasks that fulfill organizational objectives

Question 4

1-2 What are the four functions of Management

Answer 4

Planning, Organizing, Leading, and Controlling

Question 5

1-3 What are the 4 different kinds of managers?

Answer 5

Top managers, First-Line, Middle-Line, Team Leaders

Question 6

1-4 Mintzberg’s 3 Managerial Roles

Answer 6

Informational, Interpersonal, Decisional

Question 7

1-4 What are the subroles of the Informational role

Answer 7

Monitor, Disseminator, Spokesperson

Question 8

1-4 What are the subroles of the Interpersonal role

Answer 8

Figurehead, Leader, Liason

Question 9

1-4 What are the subroles of the Decisional role

Answer 9

Entrepreneur, Disturbance Handler, Resource Allocator, Negotiator

Question 10

1-5 What are the 3 skills that companies look for?

Answer 10

Technical, human, and conceptual skills