(LESSON 2) Communication in Multicultural Setting Flashcards

1
Q

Refers to the dynamics of communication across cultures.

A

Multicultural Setting

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2
Q

Refers to the cultural diversity among people such as their traditions and beliefs or other things that make people different from each other.

A

Multicultural Setting

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3
Q

Refers to various cultures intertwine or meet each other through communication.

A

Multicultural Setting

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4
Q

“It involves the background of both sender and the receiver of the message.”

This statement refers to what communication context?

A

Personal Context

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5
Q

Under Personal Context that includes their education, religion, socioeconomic status, marital status, and beliefs that greatly influence what and how they communicate.

A

Background

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6
Q

“Personal life experiences affect how people communicate.”

This statement refers to what communication context?

A

Personal Context

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7
Q

It refers to the setting of communication.

A

Context

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8
Q

“It pertains to the environment where communication takes place.”

This statement refers to what communication context?

A

Physical Context

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9
Q

Factors in Physical Context that affect communication such as place, location, temperature, lighting, noise, and humidity, are called?

A

Tangible or Physical Environmental Factors

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10
Q

Under Physical Context that refers to the distance between the participants.

A

Proximity

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11
Q

“It refers to the kind of relationship that exists between the sender and the receiver.”

This statement refers to what communication context?

A

Social Context

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12
Q

TRUE OR FALSE?

In Social Context, the communication or how one converse varies on the level of relationship or the type of closeness the participants have with each other.

A

TRUE

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13
Q

“The closer they are, the easier it is to communicate because they have established an initial understanding, respect, and trust.”

This statement refers to what communication context?

A

Social Context

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14
Q

“It includes the emotions and feelings of the participants in the communication process.”

This statement refers to what communication context?

A

Psychological Context

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15
Q

Under Psychological Context that can refer to the emotion or mood of the sender/speaker.

A

Attitude

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16
Q

TRUE OR FALSE?

In Psychological Context, attitude plays an important role in the transmission of messages..

A

TRUE

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17
Q

“It is one of the vital considerations in communication.”

This statement refers to what communication context?

A

Cultural Context

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18
Q

“Communication is dynamic.”

This statement refers to what communication context?

A

Cultural Context

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19
Q

It is a set of unique and shared beliefs, values, and norms that guide a certain group of people on how to think, behave, and act.

A

Culture

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20
Q

Communication and culture are intertwined. In fact, they are _____.

A

Inseparable

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21
Q

To increase awareness and develop competence in communicating in a multicultural setting, it is essential to unlock some ____.

A

Cultural Dimensions

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22
Q

It emphasizes the needs and desires of individuals over those of the group and the relationships of individuals with respect to other individuals (e.g., United States, Canada, Northern, and Western Europe).

A

Individualistic culture

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23
Q

It emphasizes the needs and goals of the group as a whole over the needs and desires of each individual (e.g., Latin America, East, and Southeast Asia, and Africa are collectivist).

A

Collectivist culture

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24
Q

Under categories of context that views explicit words as a way to convey messages (basically means straightforward).

A

Low-context culture

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25
Q

People in the USA, Germany, and Scandinavia have what category of context?

A

Low- context culture

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26
Q

Under categories of context that uses subtle non-verbal behaviors and implicit information to convey meaning.

A

High-context culture

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27
Q

Latin America and most Asian cultures have what category of context?

A

High-context culture

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28
Q

Under Cultural Dimensions which pertains to how we use and observe time in communication.

A

Chronemic

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29
Q

Its standards are determined by place and time (our culture).

A

Chronemic

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30
Q

___ and ___ can play in how people interpret timing, too.

A

Age and Role

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31
Q

TRUE OR FALSE?

Under Chronemic, being punctual or arriving on time means your respect the time of others and that you also value your time.

A

TRUE

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32
Q

“Punctuality and Patience have roles in communication.”

This statement refers to what Cultural Dimension?

A

Chronemic

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33
Q

Under Chronemic, this culture advocates punctuality, timely completion of tasks, and accomplishment of one task at a time.

A

Monochronic Culture

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34
Q

Under Chronemic, people in this culture do not practice multitasking because they prefer to focus on a single task.

A

Monochronic Culture

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35
Q

They do not tolerate tardiness since they value time schedules.

A

Monochronic Culture

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36
Q

Prefer to do one activity at a time.

A

Monochronic Culture

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37
Q

They use time management tools like calendars to keep track of their progress and schedule.

A

Monochronic Culture

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38
Q

High tendency to have short-term relationships.

A

Monochronic Culture

39
Q

Achievement is their primary motivation or goal.

A

Monochronic Culture

40
Q

Everyone must follow the given deadline.

A

Monochronic Culture

41
Q

Under Chronemic, this culture has a more fluid and flexible concept of time.

A

Polychronic Culture

42
Q

Human Interactions - they value interpersonal relationships among or between people.

A

Polychronic Culture

43
Q

Group Work - holistic approach because they support not only physical, but also mental, social, spiritual, and emotional aspects.

A

Polychronic Culture

44
Q

Flexibility - they are more accepting of schedules.

A

Polychronic Culture

45
Q

High Context - they think that every bit of information must be shared to achieve a goal.

A

Polychronic Culture

46
Q

Long-term Relationships or Connections.

A

Polychronic Culture

47
Q

Under the Cultural Dimensions that refers to how culture deals and is influenced by ambiguity and risks.

A

Uncertainty Avoidance

48
Q

This Cultural Dimension refers to the need to foresee what is going to happen.

A

Uncertainty Avoidance

49
Q

TRUE OR FALSE?

Uncertainty Avoidance refers to the conditions that are unknown or unpredictable.

A

TRUE

50
Q

“Culture is tolerant of unpredictable and uncontrollable situations.”

This statement refers to what Uncertainty Avoidance?

A

Low-uncertainty avoidance

51
Q

“people are more relaxed”

This phrase refers to what Uncertainty Avoidance.

A

Low-uncertainty avoidance

52
Q

“they are happier with ambiguity”

This phrase refers to what Uncertainty Avoidance?

A

Low-uncertainty avoidance

53
Q

“come what may”

This phrase refers to what Uncertainty Avoidance?

A

Low-uncertainty avoidance

54
Q

“there are no rules since they are not the priority”

This phrase refers to what Uncertainty Avoidance?

A

Low-uncertainty avoidance

55
Q

“clear rules are not needed”

This phrase refers to what Uncertainty Avoidance?

A

Low-uncertainty avoidance

56
Q

“less focused on safety”

This phrase refers to what Uncertainty Avoidance?

A

Low-uncertainty avoidance

57
Q

“open to any risks and instincts tend to take over”

This phrase refers to what Uncertainty Avoidance?

A

Low-uncertainty avoidance

58
Q

This type of Uncertainty Avoidance values precision and always attempts to anticipate risks to possibly reduce them.

A

High-uncertainty avoidance

59
Q

“They try to minimize risks by establishing laws, policies, and strict measures.”

This statement refers to what Uncertainty Avoidance?

A

High-uncertainty avoidance

60
Q

It is one of the dimensions of Geert Hofstede’s cultural dimensions theory.

A

Power Distance

61
Q

Refers to the superior and subordinate relationship.

A

Power Distance

62
Q

1) Individualism
2) Masculinity
3) Uncertainty avoidance index
4) Long-term orientation

These factors are under what Cultural Dimension?

A

Power Distance

63
Q

A type of Power that recognizes that unequal distribution of power is normal.

A

High Power Distance

64
Q

“Power is distributed unequally or unevenly.”

This statement refers to what Power Distance?

A

High Power Distance

65
Q

“It’s acceptable for a supervisor to display his authority.”

This statement refers to what Power Distance?

A

High Power Distance

66
Q

“Superiors rarely give their subordinates important work.”

This statement refers to what Power Distance?

A

High Power Distance

67
Q

“If something goes wrong, the subordinates are usually blamed for not doing their proper job/role.”

This statement refers to what Power Distance?

A

High Power Distance

68
Q

“Managers rarely interact or socialize with workers.”

This statement refers to what Power Distance?

A

High Power Distance

69
Q

“Teachers are treated respectfully.”

This statement refers to what Power Distance?

A

High Power Distance

70
Q

“Local politics are prone to totalitarianism.”

This statement refers to what Power Distance?

A

High Power Distance

71
Q

“Class distinctions are emphasized.”

This statement refers to what Power Distance?

A

High Power Distance

72
Q

“Parents are more highly respected and corporal punishment is more common.”

This statement refers to what Power Distance?

A

High Power Distance

73
Q

“Revolutions are, or were, common.”

This statement refers to what Power Distance?

A

High Power Distance

74
Q

“Values equal distribution of power or equality.”

This statement refers to what Power Distance?

A

Low Power Distance

75
Q

“Questions the authority when needed (if the ways of those who have authority are wrong or affect them negatively).”

This statement refers to what Power Distance?

A

Low Power Distance

76
Q

“Examples are government and citizens, teacher and students, employer and employees, parents and children.”

This statement refers to what Power Distance?

A

Low Power Distance

77
Q

“Supervisors are expected to treat employees respectfully.”

This statement refers to what Power Distance?

A

Low Power Distance

78
Q

“Subordinates may do important work, thus having the opportunity to get promoted quickly.”

This statement refers to what Power Distance?

A

Low Power Distance

79
Q

“If something goes wrong, the superior/authority figure is usually blamed for having unrealistic expectations or being too strict.”

This statement refers to what Power Distance?

A

Low Power Distance

80
Q

“The managers socialize and interact with workers more often.”

This statement refers to what Power Distance?

A

Low Power Distance

81
Q

“Teachers are simply employees and parents are merely people.”

This statement refers to what Power Distance?

A

Low Power Distance

82
Q

“totalitarianism and revolutions are rare”

This phrase refers to what Power Distance?

A

Low Power Distance

83
Q

This society stresses different expectations for men and women.

A

Masculine Culture

84
Q

A society or culture that follows strict adherence to conventional gender roles and behaviors.

A

Masculine Culture

85
Q

He stated that a feminine society is one where gender roles are more fluid.

A

Geert Hofstede

86
Q

This culture is based on the premise that men and women assume varieties of roles and thus, are both valued regardless of their sex and gender.

A

Feminine Culture

87
Q

“Men and women are nurturing.”

Refers to what type of culture?

A

Feminine Culture

88
Q

“If you’re a man, you must be assertive, aggressive, focus on material success.”

Refers to what type of culture?

A

Masculine Culture

89
Q

“They are focused to develop the qualities in life.”

Refers to what type of culture?

A

Feminine Culture

90
Q

Under Cultural Dimension which refers to how patience is valued in waiting for the outcomes of actions.

A

Long-term Orientation Culture

91
Q

It values perseverance towards the achievement of goals.

a) Long-term Orientation Culture
b) Short-term Orientation Culture

A

a) Long-term Orientation Culture

92
Q

Under Cultural Dimension which is characterized by being very performance driven.

A

Short-term Orientation Culture

93
Q

It values rewards.

a) Long-term Orientation Culture
b) Short-term Orientation Culture

A

b) Short-term Orientation Culture