(LESSON 1) The Basics of Communication Flashcards
The process of using messages to generate meaning.
Communication
Communication is the process of sending and receiving messages sometimes through ______ and ______.
verbal and non-verbal
A process of sharing opinions and information, ideas and feelings.
Communication
Communication is a ______ process in which people interact with and through ______ to create and interpret meanings.
systematic; symbols
The process of sending information to oneself or another entity, usually via a language.
Communication
TRUE OR FALSE?
Communication is a transactional process that involves a system or collection of elements with which people interact via verbal or nonverbal language.
TRUE
Communication is a _____ that can be learned by anyone and thus allows people to build communities and societies from a ________________ or influence in terms of culture, life experience, and other factors.
skill; mutual understanding
What are the 4 key terms to define communication?
1) Process
2) System
3) Symbols
4) Meanings
“communication involves two or more people”
What key term of communication defines phrase above?
Process
“communication involves two or more people”
What key term of communication defines phrase above?
Process
“we consider various factors and contexts”
What key term of communication defines phrase above?
Process
Under the key term “Process” in which we communicate to make a _______ or relationship; not empty words.
social reality
TRUE OR FALSE?
Under the key term “System”, communication is transactional; we build relationships, communities, and societies because of mutual influence and understanding.
FALSE. This is under the key term “Process”
“everything is interrelated and can affect one another”
What key term of communication defines phrase above?
System
TRUE OR FALSE?
communication has a system to effectively communicate or convey information
TRUE
collection of elements/components
System
“to understand a culture, religion, ethnicity, socioeconomic status, age, sex, political affiliation, etc. “
What key term of communication defines phrase above?
System
It refers to a concrete representation of something abstract.
Symbols
In the key term “Symbols” things tend to become _____ so one should state their purpose clearly.
ambiguous
“It involves interaction with and through symbols (verbal or nonverbal)”
What key term of communication defines phrase above?
Symbols
Under the key term “Meanings” in which it refers to the literal meaning of the message.
Content Level
Content level is also called ______ which means dictionary definition, straightforward, and actual meaning.
Denotative
Under the key term “Meanings” in which it expresses the relationship between the communicators.
Relationship Level
Relationship Level is also called _____ which refers to figurative meaning; associated with feelings or emotions.
Connotative
He is a political scientist who came up with a set of questions to conveniently describe what comprises communication.
Harold Laswell (1948)
The model describes who is saying something, which channel is used to convey the messages, who the message is aimed at, and what effect the message has.
Harold Laswell’s Model of Communication
Under Laswell’s communication which refers to the communicator or sender or source of the message.
Who
Under Laswell’s communication which refers to the content of the message.
Says What
Under Laswell’s communication which refers to the medium or media.
In Which Channel
Under Laswell’s communication which refers to the receiver of the message or an audience.
To Whom
Under Laswell’s communication which refers to the feedback of the receiver to the sender.
With What Effect
What are the components of Communication?
People, Message, Channel, Feedback, Code, Encoding and Decoding, and Noise or Barrier
Under the components of communication that assumes two roles; both as sources and receivers.
People
initiates a message
Source
the intended target of the message
Receiver
Under the components of Communication which refers to the verbal and non-verbal form of the idea, thought, or feeling that one intends to communicate to another person or group of people.
Message
It is a form of communication that use words and sound to convey meaning.
Verbal Message
It is the transfer of information through body language, facial expressions, gestures, created space, and more.
Non-verbal Message
Under the components of communication that refers to the means with which the message is delivered.
Channel
Under the components of communication that refers to the receiver’s verbal and non-verbal response to the source’s message.
Feedback
TRUE OR FALSE?
A response does not necessarily have to be verbal for it to be considered a feedback.
TRUE
Under the components of communication that pertains to language; a systematic arrangement of symbols used to create meanings in the mind of another person/s.
Code
It is usually used by people in specific fields (soldiers, police officers, doctors).
Code
TRUE OR FALSE?
The mental image you have about what you are feeling is an example of Encoding.
TRUE
Under the components of communication that is defined as the process of assigning meaning to an idea.
Decoding
It is being able to interpret symbols and translate them into ideas.
Decoding
Under the components of communication that refers to any interference in the encoding and decoding processes that affect the clarity and understanding of a message.
Noise or Barrier
TRUE OR FALSE?
Noise only refers to physiological or physical factors (raining, loud neighbors, or environmental noise).
FALSE. Noise may also refer to psychological factors (emotional warfare, stress; depression).
It is also called the transmission model; flowing in one direction.
Linear Model
It is based on the assumption that communication is transmitted in a straightforward manner; from a sender to a receiver.
Linear Model
“communication flows in one direction from the sender”
What Linear Model is this?
Laswell’s Verbal Model(1948)
Their model is linear in nature; the eight components are the source, message, transmitter, signal, channel, noise, and receiver destination.
Shannon and Weaver’s Model
It is in contrast with the linear one which considers communication as flowing only in one direction, from a sender to a receiver.
Interactive Model
According to him the communicator’s fields of experience explain why misunderstanding occurs.
Wilbur Schramm
Unlike in the linear model, where the sender is the only one who sends messages; the interactive model has interaction or what we call?
Feedback
It was adopted from Wood (1997) in response to the failure of the interactive model to portray the dynamism of human communication.
Transactional Model
shared field of experience + symbolic interaction = ______
entails a better relationship
It refers to the same experiences.
Relational
It means there is an understanding of each other’s cultures.
Cultural
It depicts that they interact with each other in a certain context.
social
What are the key features of the Transactional Model?
1) Has a time element
2) Depicts communication as varying and dynamic
3) Indicates that communication occurs within systems
4) Does not label the sender and the receiver
In sum, the transactional model is a model in which people interact with and through symbols over time to _____ and _____ meaning?
share and create meaning
“it’s not only about communication but also about creating relationships”
The statement refers to what principle of communication?
Transactional
“humans are innately social beings; we cannot build understanding without communication”
The statement refers to what principle of communication?
Inevitable
“an intention to persuade, entertain, inspire or motivate”
The statement refers to what principle of communication?
Goal-oriented
“Communication can be intrapersonal (self-reflection), interpersonal (among people); or within a small, and public.”
The statement refers to what principle of communication?
Has various levels
“it entails a lot of processes, which can occur simultaneously or successively”
The statement refers to what principle of communication?
It is complex
“we consider many factors such as sensitive topics or cultural backgrounds”
The statement refers to what principle of communication?
It is complex
“make sure to know your audience”
The statement refers to what principle of communication?
It is complex
“communication is a skill”
The statement refers to what principle of communication?
Can be learned
“It creates relationships”
The statement refers to what principle of communication?
Relational
“you follow certain beliefs or culture”
The statement refers to what principle of communication?
Guided by culture
Under relational principle that refers to the degree to which one participant shows dominance or power.
Control
Under relational principle that shows a verbal expression of friendliness.
Immediacy
It may be defined as a system of knowledge shared by a relatively large group of people.
Culture
The study of morals; moral philosophy
Ethics
Ethics came from the word “ethos” which means?
Character
It is the set of guiding or moral principles to maintain social order.
Ethics
TRUE OR FALSE?
Ethics deals with one’s judgment of rightness or wrongness, appropriateness or inappropriateness of a course of action or decision.
TRUE
“You are an ethical communicator if your thoughts, ideas, and feelings are truthful.”
What guideline of becoming an ethical communicator is this?
Honest
TRUE OR FALSE?
An ethical communicator is not aware of the consequences of their thoughts and actions.
FALSE
TRUE OR FALSE?
An ethical communicator values diversity and respect others’ opinions.
TRUE
TRUE OR FALSE?
An ethical communicator is just and fair.
TRUE
In Semantic Triangle Communication, this refers to the words or mental image that depicts the idea.
Symbol
In Semantic Triangle Communication, this refers to the connotation or interpretation of the symbol.
Thought
In Semantic Triangle Communication, this refers to the actual definition; describes in a literal sense.
Referent or Object
