(LESSON 1) The Basics of Communication Flashcards

1
Q

The process of using messages to generate meaning.

A

Communication

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2
Q

Communication is the process of sending and receiving messages sometimes through ______ and ______.

A

verbal and non-verbal

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3
Q

A process of sharing opinions and information, ideas and feelings.

A

Communication

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4
Q

Communication is a ______ process in which people interact with and through ______ to create and interpret meanings.

A

systematic; symbols

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5
Q

The process of sending information to oneself or another entity, usually via a language.

A

Communication

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6
Q

TRUE OR FALSE?

Communication is a transactional process that involves a system or collection of elements with which people interact via verbal or nonverbal language.

A

TRUE

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7
Q

Communication is a _____ that can be learned by anyone and thus allows people to build communities and societies from a ________________ or influence in terms of culture, life experience, and other factors.

A

skill; mutual understanding

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8
Q

What are the 4 key terms to define communication?

A

1) Process
2) System
3) Symbols
4) Meanings

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9
Q

“communication involves two or more people”

What key term of communication defines phrase above?

A

Process

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9
Q

“communication involves two or more people”

What key term of communication defines phrase above?

A

Process

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10
Q

“we consider various factors and contexts”

What key term of communication defines phrase above?

A

Process

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11
Q

Under the key term “Process” in which we communicate to make a _______ or relationship; not empty words.

A

social reality

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12
Q

TRUE OR FALSE?

Under the key term “System”, communication is transactional; we build relationships, communities, and societies because of mutual influence and understanding.

A

FALSE. This is under the key term “Process”

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13
Q

“everything is interrelated and can affect one another”

What key term of communication defines phrase above?

A

System

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14
Q

TRUE OR FALSE?

communication has a system to effectively communicate or convey information

A

TRUE

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15
Q

collection of elements/components

A

System

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16
Q

“to understand a culture, religion, ethnicity, socioeconomic status, age, sex, political affiliation, etc. “

What key term of communication defines phrase above?

A

System

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17
Q

It refers to a concrete representation of something abstract.

A

Symbols

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18
Q

In the key term “Symbols” things tend to become _____ so one should state their purpose clearly.

A

ambiguous

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19
Q

“It involves interaction with and through symbols (verbal or nonverbal)”

What key term of communication defines phrase above?

A

Symbols

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20
Q

Under the key term “Meanings” in which it refers to the literal meaning of the message.

A

Content Level

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21
Q

Content level is also called ______ which means dictionary definition, straightforward, and actual meaning.

A

Denotative

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22
Q

Under the key term “Meanings” in which it expresses the relationship between the communicators.

A

Relationship Level

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23
Q

Relationship Level is also called _____ which refers to figurative meaning; associated with feelings or emotions.

A

Connotative

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24
Q

He is a political scientist who came up with a set of questions to conveniently describe what comprises communication.

A

Harold Laswell (1948)

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25
Q

The model describes who is saying something, which channel is used to convey the messages, who the message is aimed at, and what effect the message has.

A

Harold Laswell’s Model of Communication

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26
Q

Under Laswell’s communication which refers to the communicator or sender or source of the message.

A

Who

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27
Q

Under Laswell’s communication which refers to the content of the message.

A

Says What

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28
Q

Under Laswell’s communication which refers to the medium or media.

A

In Which Channel

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29
Q

Under Laswell’s communication which refers to the receiver of the message or an audience.

A

To Whom

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30
Q

Under Laswell’s communication which refers to the feedback of the receiver to the sender.

A

With What Effect

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31
Q

What are the components of Communication?

A

People, Message, Channel, Feedback, Code, Encoding and Decoding, and Noise or Barrier

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32
Q

Under the components of communication that assumes two roles; both as sources and receivers.

A

People

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33
Q

initiates a message

A

Source

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34
Q

the intended target of the message

A

Receiver

35
Q

Under the components of Communication which refers to the verbal and non-verbal form of the idea, thought, or feeling that one intends to communicate to another person or group of people.

A

Message

36
Q

It is a form of communication that use words and sound to convey meaning.

A

Verbal Message

37
Q

It is the transfer of information through body language, facial expressions, gestures, created space, and more.

A

Non-verbal Message

38
Q

Under the components of communication that refers to the means with which the message is delivered.

A

Channel

39
Q

Under the components of communication that refers to the receiver’s verbal and non-verbal response to the source’s message.

A

Feedback

40
Q

TRUE OR FALSE?

A response does not necessarily have to be verbal for it to be considered a feedback.

A

TRUE

41
Q

Under the components of communication that pertains to language; a systematic arrangement of symbols used to create meanings in the mind of another person/s.

A

Code

42
Q

It is usually used by people in specific fields (soldiers, police officers, doctors).

A

Code

43
Q

TRUE OR FALSE?

The mental image you have about what you are feeling is an example of Encoding.

A

TRUE

44
Q

Under the components of communication that is defined as the process of assigning meaning to an idea.

A

Decoding

45
Q

It is being able to interpret symbols and translate them into ideas.

A

Decoding

46
Q

Under the components of communication that refers to any interference in the encoding and decoding processes that affect the clarity and understanding of a message.

A

Noise or Barrier

47
Q

TRUE OR FALSE?

Noise only refers to physiological or physical factors (raining, loud neighbors, or environmental noise).

A

FALSE. Noise may also refer to psychological factors (emotional warfare, stress; depression).

48
Q

It is also called the transmission model; flowing in one direction.

A

Linear Model

49
Q

It is based on the assumption that communication is transmitted in a straightforward manner; from a sender to a receiver.

A

Linear Model

50
Q

“communication flows in one direction from the sender”

What Linear Model is this?

A

Laswell’s Verbal Model(1948)

51
Q

Their model is linear in nature; the eight components are the source, message, transmitter, signal, channel, noise, and receiver destination.

A

Shannon and Weaver’s Model

52
Q

It is in contrast with the linear one which considers communication as flowing only in one direction, from a sender to a receiver.

A

Interactive Model

53
Q

According to him the communicator’s fields of experience explain why misunderstanding occurs.

A

Wilbur Schramm

54
Q

Unlike in the linear model, where the sender is the only one who sends messages; the interactive model has interaction or what we call?

A

Feedback

55
Q

It was adopted from Wood (1997) in response to the failure of the interactive model to portray the dynamism of human communication.

A

Transactional Model

56
Q

shared field of experience + symbolic interaction = ______

A

entails a better relationship

57
Q

It refers to the same experiences.

A

Relational

58
Q

It means there is an understanding of each other’s cultures.

A

Cultural

59
Q

It depicts that they interact with each other in a certain context.

A

social

60
Q

What are the key features of the Transactional Model?

A

1) Has a time element
2) Depicts communication as varying and dynamic
3) Indicates that communication occurs within systems
4) Does not label the sender and the receiver

61
Q

In sum, the transactional model is a model in which people interact with and through symbols over time to _____ and _____ meaning?

A

share and create meaning

62
Q

“it’s not only about communication but also about creating relationships”

The statement refers to what principle of communication?

A

Transactional

63
Q

“humans are innately social beings; we cannot build understanding without communication”

The statement refers to what principle of communication?

A

Inevitable

64
Q

“an intention to persuade, entertain, inspire or motivate”

The statement refers to what principle of communication?

A

Goal-oriented

65
Q

“Communication can be intrapersonal (self-reflection), interpersonal (among people); or within a small, and public.”

The statement refers to what principle of communication?

A

Has various levels

66
Q

“it entails a lot of processes, which can occur simultaneously or successively”

The statement refers to what principle of communication?

A

It is complex

67
Q

“we consider many factors such as sensitive topics or cultural backgrounds”

The statement refers to what principle of communication?

A

It is complex

68
Q

“make sure to know your audience”

The statement refers to what principle of communication?

A

It is complex

69
Q

“communication is a skill”

The statement refers to what principle of communication?

A

Can be learned

70
Q

“It creates relationships”

The statement refers to what principle of communication?

A

Relational

71
Q

“you follow certain beliefs or culture”

The statement refers to what principle of communication?

A

Guided by culture

72
Q

Under relational principle that refers to the degree to which one participant shows dominance or power.

A

Control

73
Q

Under relational principle that shows a verbal expression of friendliness.

A

Immediacy

74
Q

It may be defined as a system of knowledge shared by a relatively large group of people.

A

Culture

75
Q

The study of morals; moral philosophy

A

Ethics

76
Q

Ethics came from the word “ethos” which means?

A

Character

77
Q

It is the set of guiding or moral principles to maintain social order.

A

Ethics

78
Q

TRUE OR FALSE?

Ethics deals with one’s judgment of rightness or wrongness, appropriateness or inappropriateness of a course of action or decision.

A

TRUE

79
Q

“You are an ethical communicator if your thoughts, ideas, and feelings are truthful.”

What guideline of becoming an ethical communicator is this?

A

Honest

80
Q

TRUE OR FALSE?

An ethical communicator is not aware of the consequences of their thoughts and actions.

A

FALSE

81
Q

TRUE OR FALSE?

An ethical communicator values diversity and respect others’ opinions.

A

TRUE

82
Q

TRUE OR FALSE?

An ethical communicator is just and fair.

A

TRUE

83
Q

In Semantic Triangle Communication, this refers to the words or mental image that depicts the idea.

A

Symbol

84
Q

In Semantic Triangle Communication, this refers to the connotation or interpretation of the symbol.

A

Thought

85
Q

In Semantic Triangle Communication, this refers to the actual definition; describes in a literal sense.

A

Referent or Object