lesson 2 - clinical laboratory management Flashcards

1
Q

it is a facility where specimens such as blood and body fluids are processed and analyzed to aid physician’s diagnosis and treatment of

A

Clinical laboratory

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2
Q

it is also a facility for education, research, information technological design, and quality improvement

A

clinical laboratory

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3
Q

the clinical laboratory can be classified according to? FIOC

A

function, institutional characteristics, ownership, and capabilities

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4
Q

what are the two types of function in the laboratory?

A

anatomical pathology and clinical pathology

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5
Q

what is the other pathology function of a laboratory aside from anatomical pathology and clinical pathology?

A

molecular pathology

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6
Q

a type of laboratory where chemical analysis of different specimens are performed

A

clinical pathology

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7
Q

a type of laboratory where cervical specimens or tissues are tested

A

anatomical pathology

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8
Q

a type of laboratory where molecular studies are performed and it is separated from clinical laboratory

A

molecular pathology

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9
Q

institutional characteristics can be divided into two categories, which are:

A

institution-based and free-standing

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10
Q

it is a clinical laboratory that is linked to a hospital

A

institution-based

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11
Q

it is a clinical laboratory that is not linked to any DOH Facility; it is independent

A

free-standing

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12
Q

ownership of laboratory can be divided into two categories, which are:

A

government-owned and privately owned

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13
Q

these are the clinical laboratories that are wholly or partially owned by the national or local government

A

government-owned

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14
Q

these are the clinical laboratories that are owned, established, and operated by an individual, corporation, institution, association, or organization

A

privately-owned

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15
Q

what are the 3 categories of service capabilities?

A

primary, secondary, and tertiary

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16
Q

type of service capabilities that offers minimal number of tests

A

primary category

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17
Q

type of service capabilities that offers on the ROUTINE TESTING

A

primary category

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18
Q

type of service capabilities done by the primary category clinical laboratories along with routine CLINICAL CHEMISTRY TESTS

A

secondary category

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19
Q

type of service capabilities that performs all the tests done in the secondary laboratories plus immunoserology, microbiology, bacteriology, mycology, special clinical chemistry, immunohematology, and special hematology

A

tertiary category

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20
Q

in tertiary category, performs all the tests done in the secondary laboratories plus what tests? MISS BIM

A

Immunoserology, Microbiology, Bacteriology, Mycology, Special Clinical Chemistry, Immunohematology, and Special hematology

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21
Q

what are the 4 kinds of laboratory management responsibilities

A
  1. operations management
  2. human resource management
  3. financial management
  4. marketing management
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22
Q

this laboratory management responsibility involves strategic planning, quality assurance, social policies and procedures, legislation or regulations compliance, staff communication and meeting

A

operations management

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23
Q

this laboratory management responsibility is about general operations

A

operations management

24
Q

this laboratory management responsibility involves recruitment and staffing, trainings, performance evaluation, and promotion and demotion

A

Human Resource Management

25
Q

this laboratory management responsibility involves finance reports, cost analyses, departmental budget, and inventory management

A

financial management

26
Q

this laboratory management responsibility involves dealing with a lot of equipment and social inventory

A

finance management

27
Q

this laboratory management responsibility involves customer service, advertisement, and online and outreach marketing

A

Marketing management

28
Q

what is the type of management levels, the three of it

A

Top level, Middle level, and Low Level

28
Q

the administrative is part of what level of management

A

top level

29
Q

the executory is part of what level of management

A

middle level

30
Q

the operative, supervisory, and first line are part of what level of management

A

low level

31
Q

this level of management possesses the highest level of authority and manages goals and policies

A

Top level (Administrative)

32
Q

this level of management manages goals and policies

A

top level (administrative)

33
Q

this level of management focuses on the planning function of the management

A

top level (administrative)

34
Q

this level of management plans the objective, strategies, and enterprise processes

A

top level

35
Q

this level of management provides guidance and direction

A

top level

36
Q

what are the examples of top level in the management level?

A

laboratory directors, board of directors, and chief executives

37
Q

this level of management is responsible of the top management and for the FUNCTIONING OF THEIR DEPARTMENTS

A

middle level (executory)

38
Q

this level of management is responsible to EXECUTE PLANS according to the policies and directives instituted by the top management

A

middle level (executory)

39
Q

this level of management is responsible for preparing plans for the sub-unit of the organization

A

middle level (executory)

40
Q

this level of management participates in the employment and training of the lower-level management

A

middle level (executory)

41
Q

what are the examples of middle level in the management level?

A

operation managers and division heads

42
Q

this level of management is there work revolves around the PERSONAL OVERSIGHT and DIRECTION OF OPERATIVE EMPLOYEES

A

low level

43
Q

this level of management is the CLOSEST TO THE ORGANIZATIONAL MEMBERS

A

low level

44
Q

this level of management is concerned with the DIRECTING and CONTROLLING FUNCTION of the management

A

low level

45
Q

it is leading the organization to work together
a. directing
b. controlling

A

a. directing

46
Q

it is where feedback evaluation is
a. directing
b. controlling

A

b. controlling

47
Q

this level of management assigns DAY-TO-DAY tasks to workers and responsible for their guidance and instruction

A

low level

48
Q

this level of management assembles machines, materials, and other resources needed for the operation of the organization

A

low level

49
Q

this level of management is responsible for UPHOLDING GOOD RELATIONS IN THE ORGANIZATION

A

low level

50
Q

what are the examples of low level in the management level?

A

supervisors, team leaders, and chief technologists

51
Q

the laboratory manager has 3 roles which are:

A

as a person, as a servant, and as a representative

52
Q

the role of a laboratory manager that is :
1. responsible for managing people
2. make us of talent, skill, and knowledge which others have

A

as a person

53
Q

the role of a laboratory manager that is:
1. provides staffs with resources
2. has the power to make their clients (patients) to be priority

A

as a servant

54
Q

the role of a laboratory manager that is:
1. bridge between the upper management and the staffs
2. most important role

A

as a representative