Lesson 10 - Managing Productions and Service Operations

Question 1

Types of transformation process

Answer 1

1. Manufacturing processes
2. Service processes

Question 2

Types of Manufacturing Processes

Answer 2

1. Job shop
2. Batch flow
3. Worker-paced line flow
4. Machine-paced line flow
5. Batch/Continuos flow hybrid
6. Continuous Flow

Question 3

Types of Service Processes

Answer 3

1. Service factory
2. Service shop
3. Mass service
4. Professional service

Question 4

Important Parts of Productive System

Answer 4

1. Product design
2. Production planning and scheduling
3. Purchasing and material management
4. Inventory control
5. Work flow layout
6. Quality control