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TRANSPO > LESSON 1 MIDTERMS > Flashcards

LESSON 1 MIDTERMS Flashcards

1
Q

More commonly known as the BUS, has played a major role in the
surface travel industry throughout the world.

A

Motor coach

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2
Q

Motor coach first appeared in the year?

A

1890s

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3
Q

Introduced as the 102D3 and the 102DL3 in 1992 and 1994 respectively

A

Model D4505

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4
Q

Introduced in 1998 as the 102EL3 and then became known as E400 in 2001

A

Model E4500

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5
Q

Introduced in 2001 and has the height of 3.58m and the length of 13.89m

A

Model J4500

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6
Q

may be intercity drivers (city to city), local transit operators (public
transportation within cities, or special-service drivers (charters, tours, and
sightseeing)

A

Bus Operators

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7
Q

assign drivers to buses and coordinate the movement of buses in and
out of the bus terminal

A

Dispatchers

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8
Q

The car rental industry is almost as old as

A

automobile itself

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9
Q

Car rental companies have two main types of operations

A

corporate and licensee.

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10
Q

Most of the larger firms, including Hertz, Avis, and National, have
mostly?

A

corporate operations

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11
Q

are usually part of a chain operation.
They often lease the cars from larger companies rather than purchase
and resell them.
.

A

Licensees

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12
Q

plans that allowed clients to travel as far as
they wanted for a flat fee w/in the allotted rental period

A

Unlimited mileage

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13
Q

clients are allowed a certain number of free miles
each day and are charged from 20 cents to 30 cents extra for
each additional mile driven

A

Mileage cap

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14
Q

a standard charge for the day, usually with an
added amount for miles driven.

A

Regular rate

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15
Q

a discount rate for weekends or holidays.

A

Special rate

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16
Q

a discount rate for employees of companies with
a high rental volume.

A

Corporate rate

17
Q

Four basic classes of rental cars

A

*Subcompact
*Compact
*Standard
*Deluxe

18
Q

a small car.
Examples: Ford Escort, Dodge
Shadow, Nissan Sentra

A

Subcompact

19
Q

an average
size car.
Examples: Chevrolet
Cavalier, Ford Tempo,
Toyota Corolla.

A

Compact

20
Q

a full-size car.
Examples: Ford Thunderbird,
Chrysler Le Baron, Subaru
Legacy.

A

Standard

21
Q

a large luxury
car that usually comes
equipped with many areas.
Examples: Lincoln Town
Car, Cadillac Sedan de
Ville, Buick Century

A

Deluxe

22
Q

many companies allow clients to drop off their cars at any
location owned by the same company. However, there is usually an
additional drop-off charge for this service

A

Drop-off

23
Q

prices are much higher than those charged at most gas
stations, so clients usually save money by filling the tank before
returning the car.

A

Gas

24
Q

clients are liable for a special initial amount of damage
to the car.

A

Insurance

25
Q

provides coverage in case of bodily injury to
the client.

A

personal accident
insurance

26
Q

a fee is charged if clients lose the keys.

A

Lost keys

27
Q

run the rental office and supervise the rental
representative

A

Station managers

28
Q

sell the services of their company to airlines,
travel agents and, and business accounts

A

Sales representatives

29
Q

transfer customers between the airport and the
rental lot.

A

Shuttle drivers

30
Q

Very small cars that have few
amenities, comforts, or options.

A

Subcompact or Economy

31
Q

Small cars that are a little larger than subcompacts
are a bit more comfortable and comes with more options.

A

Compact

32
Q

Fairly small, these autos offer a good
selection of options and can accommodate 3 or 4 people with
comfort.

A

Midsize or Intermediate

33
Q

Often called “Family Cars” these can
accommodate more than 4 people comfortably and has many of
trunk space and amenities.

A

Full-size or Standard

34
Q

These cars ranks higher than full-size but aren’t as
expensive as our next category.

A

Premium

35
Q

These are among the largest and upscale
cars you can rent.

A

Luxury or Deluxe

36
Q

This is a catch all class which most car rental
companies further subdivide into separate categories such as:
SUVs, Convertibles, Vans, Minivans, Jeeps, Trucks, ETC

A

Specialty

37
Q

Car rentals began back in what year?

A

1916

38
Q

They are the reason for the origin of car rental industry

A

Saunders brothers

39
Q

The idea of operating car rental desks at airport locations was pioneered by?

A

Warren E. Avis

TRANSPO (9 decks)

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