Lesson 1

Question 1

Art and science of acquiring, motivating, maintaining and
developing people in their jobs.
Development of their personal, professional and technical
knowledge, skills, potentialities, needs and values.
In line with organization philosophy, resources and culture.
Deals with people.

Answer 1

Human Resource Management

Question 2

The process implies 5 functions:

Answer 2

Planning
Organizing
Staffing
Directing
Controlling

Question 3

Requirement for Recognition of Personnel Management

Answer 3

Top management must be convinced that PM is needed
in its business operation.
Qualified personnel administrators must be available
Personal administrators must demonstrate its capacity
to contribute to company’s objectives and goals.

Question 4

The Development of Human Resources

Answer 4

o Merchant Guilds

• Craft Guilds
• Master Craftsmanship 3rd Step
• Journeyman 2nd Step
• Apprentice 1st Step

o The Industrial Revolution
o Scientific Management
o The Human Relations Movement

Question 5

The Development of Human Resources

Answer 5

The Development of Employee Concepts
Labor as Commodity
Labor as Machine
Labor as Human Personality
Labor as Partner
Labor as Resource

Question 6

Parties That Have Interest in Business & Industry

Answer 6

The Employee
The Employer
The Customers and the Public The Government