LESSON 1 Flashcards
According to Alexander (1984), when does communication occur?
When a sender expresses emotion/idea and decides to share it with a receiver.
Keyton (2011) defines communication as:
The process of transmitting information and common understanding
What are the 6 elements of communication? (Bernales et al., 2018)
Speaker, Message, Receiver, Channel, Feedback, Communicative Situation.
What are the two types of messages? (Alexander, 1984)
Verbal (spoken/written) and Nonverbal (body language, tone, appearance).
What are the 3 elements of nonverbal communication?
Appearance, Body language, Sounds (voice tone/volume).
What are Eugene White’s (1960) 8 stages of communication?
Thinking → Symbolizing → Expressing → Transmitting → Receiving → Decoding → Reacting → Monitoring.
What are Roman Jacobson’s 6 components?
Addresser, Addressee, Context, Contact, Code, Message
What is “noise” in communication?
Anything that disrupts the process (e.g., unclear language, poor listening).
Which function involves sharing facts (e.g., lectures)?
Informative Function.
What Latin word does “communication” derive from, and what does it mean?
Communis
The person who initiates the conversation and creates a message.
Sender
The recipient of the information in the communication process.
Receiver
The process of converting ideas into understandable messages by the sender.
Encoding
The process where the receiver interprets the information into meaningful messages.
Decoding
The carrier of messages, such as face-to-face conversation or electronic devices.
Channel/Medium
The response given by the receiver to the sender’s message.
Feedback
The function used to direct people on how to perform tasks.
Instructive function
The function aimed at changing others’ opinions or behaviors.
Persuasive function
The function that encourages people to achieve goals.
Motivational function
The function used for enjoyment or pleasure (e.g., storytelling).
Aesthetic function
The function that helps people express emotions or relieve stress.
Therapeutic function
The function used to guide or reprimand behavior (e.g., workplace rules).
Regulation/Control
The function that helps start, maintain, or end relationships.
Social interaction
